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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 performance feedback


Performance Feedback beyond the Annual Appraisal: Feedback via Technology Linked to Positive Employee Attitudes
Effective feedback is critical for employees to improve their work performance, which, in turn, drives business growth. Feedback helps to reduce ambiguity and

performance feedback  to ever-growing virtual teams, performance feedback can now be delivered by a variety of media or technologies such as videoconferencing and social platforms. The research described in this white paper concerns employees receiving performance feedback via media including e-mail, instant messaging, conference calls, online meeting, content management tools, or social networking communities. It was found that employees who received feedback via more technologies were more engaged, more satisfied with their

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » performance feedback

Mistakes in Performance Management


Performance reviews are typically based on the definition of what an employee was originally hired to do. However, appraisal systems fail to address the fact that jobs change as the business environment evolves. Performance management systems should thus deal with critical focus areas rather than basic functions. Appraisal without these objectives in mind risks being a total waste of time.

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Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

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Performance Management Simplified by MSPs


IT infrastructure consisting of networks, servers, databases, and even parts of application systems forms a networked computing system (NCS) whose performance must be actively managed to ensure continual business support. But the skills and tools necessary to ensure that network and server systems provide adequate levels of services and performance are expensive and scarce. Management service providers (MSPs) that specialize in performance management can apply expert personnel and 24/7 monitoring at a fraction of the cost required to staff the function internally.

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Enterprise Performance Management: Cycle II


In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in understanding of EPM basics. However, much remains to be done. The overall increase in the EPM sub-indices does not mean there is room for complacency. Find out why.

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Support the Era of the App with End-to-end Network and Application Performance Visibility


More and more, it seems that traditional performance management is not enough, with more factors and interrelationships for companies to consider than ever before, and multi-platform, multi-tier business-critical applications that span physical, virtual, and hybrid cloud environments. Read this white paper to learn about a new way to consider performance management, so you can effectively react to today's challenges and proactively meet the business service needs of tomorrow.

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Enterprise Performance and Scalability with Microsoft Dynamics CRM 4.0


The latest customer relationship management solution from Microsoft, Dynamics CRM 4.0, is engineered to meet enterprise performance and scalability requirements. Focusing on performance and scalability, application flexibility, and network configurability, this CRM solution can help you keep costs under control while you maintain the value of customizations—so you can react quickly to changing market demands.

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Validating the Effect of Dedupe/Compression on Storage Performance


This info sheet looks at how to measure the effect of deduplication (dedupe) and compression on storage performance. It all boils down to generating data content patterns that sufficiently stress a storage array.

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Virtualization and Disk Performance


The recent explosion of virtualization as a technology coincides with the trend of consolidating systems on to less, but more powerful, hardware. With more robust hardware, consolidation makes cost-effective sense. And given the reduced management overhead and more efficient hardware use, virtualization makes a great deal of sense indeed. However, it’s also important to be aware of its dangers.

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Role of the CFO in Enterprise Performance Management


The white paper enterprise performance management: financial excellence and beyond explores the business realities driving this evolution, and show...

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10 Reasons Why Developers Need Application Performance Monitoring


In today's business world, user expectations for application performance are incredibly high. This comes at a time when, from a developer's standpoint, challenges are constantly growing. In particular, developing business applications today is more complex than when a single application ran on dedicated hardware with its traffic running over a corporate backbone network.

Applications typically are comprised of multiple components, each running on different systems—virtualized, distributed, hybrid, and cloud—all interconnected using a variety of company-owned, public Internet-based, or even cellular networks.

To build such modern applications, developers could use some help. That is where application performance management (APM) solutions come in.

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