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Workforce Management: “Scheduling to the Opportunity”
The true indicator of a store’s potential is accurate incoming traffic data. But opportunities to act on that data and improve performance occur before shoppers

performance management centre  that data and improve performance occur before shoppers ever reach the cash register. To achieve their true sales potential, retailers must schedule to shopper traffic. Find out how combining accurate traffic data with workforce scheduling tools can help retailers increase revenue and sharpen their competitive edge. Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » performance management centre


An Overview of Product Lifecycle Management Implementation Challenges
Product lifecycle management (PLM) implementation brings its own set of challenges, whether considering vendor selection, employee perception management, or

performance management centre  job security; rather, improved performance of systems will provide a boost to management to introduce new products—and thus finally raise employment levels by streamlining current processes. Software Evaluation and Selection This is a competitive world, and there are hundreds of PLM software vendors. One needs to evaluate them in order to choose the right one for the organization. We took part in PLM implementations in the automotive, hi-tech, and food industries. We have gathered the inputs of these Read More...
Seeing through the Fog: Managing Application Performance in the Cloud
Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk

performance management centre  the Fog: Managing Application Performance in the Cloud Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk. Climbing out of the weeds to take in the big picture and lay the groundwork for better future performance seems a luxury. This report introduces best practices for improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement Read More...
Compliance Exposures in ERP Systems Part 1
This paper examines key issues for CFOs and CEOs in managing ERP systems in the new world of SOX, IFRS, Basle II. While most IT management attention seems to be

performance management centre  ERP operations Comparing the performance of the enterprise with others, particularly peers in the same industry sector, and using this information to direct improvements The final area for consideration in this white paper concerns the internal control exposures created by over-dependence on custom code -issues like documentation, training, and skill retention have a direct impact; but also the interfaces within and between custom applications and vendor software are fraught with dangers. To identify and Read More...
Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

performance management centre  monitor to track the performance and the pertinence of the application portfolio on an on-going basis (as shown in Figure 3 for a CRM application). The foundation of this application portfolio dashboard would be the application inventory which would be a central repository having important details built by aggregating information from various sources. This inventory will be updated on an on-going basis to ensure that it stays current. Figure 3: CRM Application view on an IT Dashboard The IT dashboard Read More...
Enter Enterprise Incentive Management and Incentive Compensation Management
Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created

performance management centre  in tune with the performance management space) to help companies align strategic company objectives with sales execution. This way, they can be regarded as the execution platform for business performance management (BPM) and corporate performance management (CPM) (see Financial Reporting, Planning, and Budgeting as Necessary Pieces of EPM ). Naturally, the focus for EIM is on all customer-facing roles that may have an impact on revenues. Initially used, therefore, for sales force compensation, EIM Read More...
Talent Management Best Practices in 2010
Download your copy of the Aberdeen report Cracking the Code for Talent Management.

performance management centre  Management Best Practices in 2010 How do you build a superior talent management program from recruitment right through to succession planning? Many best-in-class companies are exploiting Web 2.0 tools such as social networks, blogs, and Webcasts to achieve higher levels of employee productivity and retention, facilitate knowledge capture and transfer, connect employees with colleagues across the organization, and provide visibility into work/project progress by dispersed teams. Learn the strategies u Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

performance management centre  Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations Introduction In the last couple of years, the enterprise resource planning (ERP) industry has changed the landscape of the project portfolio management (PPM) marketplace. ERP vendors, such as SAP , Oracle , and Microsoft , have recognized the value of developing and delivering services to professional services organizations (PSO). Faced with this new reality, the best-of-breed vendors that Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

performance management centre  HR Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

performance management centre  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and

performance management centre  Performance Management Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more. Read More...
Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

performance management centre  Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs Introduction After understanding the myths behind the claims of huge staff reductions , quick and easy implementation , and the fast and big return on investment, you need to know what type of features and functionality you should look for in a warehouse management system. The bells and whistles of a system might look enticing, but what Read More...
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

performance management centre  Learn from Large Enterprises Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More...
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions

performance management centre  Content Management: It Is More Than Just Web Content Management Introduction Enterprise content management (ECM) systems are increasingly becoming full blown enterprise, integrated solutions. They are developing suites of products to fulfill the current needs and demands of user organizations. There are two significant developments in this market. First, large vendors, such as Microsoft and Xythos , have introduced a scaled down version of ECM suites, focusing on ease of use, fast return on Read More...
Warehousing Management: Yard Management, Competitive Analysis, and Challenges
The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle

performance management centre  equipment requirements); and carrier performance tracking (like on-time and correct equipment aspects). The seamless integration of YMS with WMS, thereby extends the WMS' functionality beyond the four walls of the warehouse into the yard. For instance, each trailer that comes into the distribution center (DC) is checked in through the YMS, which then triggers activity throughout the WMS, including wave planning, trailer loading, and cross-docking. The YMS and WMS communicate continuously as the YMS helps Read More...

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