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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

personal account  evaluation of strategies and personal may be required. H. Aggressively implement the MAIC scorecard improvement plans to improve Operational Index. Evaluate to what degree higher Operational Scores translate into increased Loyalty Scores. I. Aggressively implement the MAIC scorecard improvement plans to improve Operational Index. Lagging operations result in an apathetic customer despite historically high Loyalty Index Score. 1. Zones are just examples – actual categories and definitions are determined Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » personal account


Micropayments Rise Again
eCharge, whose previous initiative was a service that would allow consumers to charge purchases to their phone bill, will announce a new charging and billing

personal account  disclose to consumers what personal details are collected online.) Privacy issues revolve around whether consumers are willing to trust websites to protect their personal data and to refrain from selling it. Here eCharge and similar vendors have a chance to stand out, because consumers need only trust them, as opposed to each site where they do business. eCharge would be wise to emphasize their privacy advantage to consumers: It's early consumer acceptance rather than lower merchant fees that will extend Read More
Customer Relationship Management and the Next Generation Network
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our

personal account  I have a few personal e-mail accounts, a personal instant message account, and even a second cell phone with a number I only give out to family. Even though we have these technologies that help us stay connected, it's not as efficient and effective as we'd like, and things still fall through the cracks. I get terrible cell phone coverage in my house, so when people try to reach me on my cell phone while I'm at home, they don't get through and are forced to leave a voice mail or try my office. In some Read More
A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

personal account  ability to define their personal workflow to achieve and report against standard milestones. Imagine the difference in workflow between an inside sales person responsible for generating new leads, and a senior account executive handling three major accounts. If sales people lack the ability to modify workflow within the system, some (or all), of the staff will conclude the system does not fully meet their needs. 360-Degree View A 360-degree view enables sales, marketing and support to access a summary of Read More
Partner Relationship Management Solution Reduces Costs and Increases Productivity
Microsoft’s US Partner group manages relationships between the company and its 12,000 Microsoft Certified Partners. It needed an integrated solution for partner

personal account  redundancy and replace the personal spreadsheets and custom tools its account managers were using. Learn how Microsoft deployed PartnerCentral by Click Commerce and implemented a single tool to manage all aspects of Microsoft’s partner relationships. Read More
Scaling SAN Connectivity on VMware
VMware and blade servers have taken the IT world by storm. Virtual server use has grown over 50 percent, and blade servers account for 12.5 percent of all new

personal account  SAN Connectivity on VMware VMware and blade servers have taken the IT world by storm. Virtual server use has grown over 50 percent, and blade servers account for 12.5 percent of all new servers. Can you incorporate them into your existing frameworks? Yes. Routers can scale server numbers with virtual interfaces, and with fibre channel storage area network (SAN) connectivity, you can reduce testing and development costs in VMware environments. Read More
Mydex
Mydex defines itself as a community interest company, @with a defined social purpose of helping individuals to realize the value from their personal data.@ The

personal account  the value from their personal data. The company offers secure storage and tools to individuals to manage their personal data as well as the means to securely share information with other individuals and organizations. In addition, the company offers a support program meant to inform, advise, and guide individuals on how to manage their personal data Read More
Case Study: The Morris Law Group
The Morris Law Group—a personal injury law firm based in Ontario (Canada)—sought to design an intuitive Web site that was simple to maintain and architecturally

personal account  The Morris Law Group—a personal injury law firm based in Ontario (Canada)—sought to design an intuitive Web site that was simple to maintain and architecturally aware of sophisticated search engine optimization (SEO) techniques. Personal injury law is a competitive field, so visibility was a priority. Learn how a content management system (CMS) helped the firm increase page views by 47 percent and visits by 38 percent. Read More
M-Tech Mercury Information Technology, Inc.
M-Tech is a computer security software and services company that develops and distributes security products to streamline passwordmanagement and login account

personal account  Tech Mercury Information Technology, Inc. M-Tech is a computer security software and services company that develops and distributes security products to streamline password management and login account administration. M-Tech offers computer network security services such as remote penetration tests, risk analysis, development of secure applications and more. Read More
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
In a productive sales force, salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. To achieve this

personal account  Performance Management: Maximize Profits with Comprehensive Sales Processes In a productive sales force, salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. To achieve this level of sales efficiency, you need a sales force automation (SFA) system that manages pipeline performance and territory alignment, and analyzes customer relationship management (CRM) data. Learn how a SFA solution can help you sales force excel. Read More
Arabesque Group
Who is Arabesque?Arabesque was founded in 1993 as the first Microsoft Large Account Reseller dedicated to the local Kuwait market. Since then, it has

personal account  Group Who is Arabesque?Arabesque was founded in 1993 as the first Microsoft Large Account Reseller dedicated to the local Kuwait market. Since then, it has diversified to become one of the leading solutions companies in the country, specializing in the area of volume software licensing and ePayment solutions. The company has continued to develop and strengthen its relationship with Microsoft as a core business area and in recognition of its achievements received Microsoft's “Best Infrastructure Read More
Corporate versus Employee-liable
Every company that uses mobile devices as business tools is faced with this dilemma: purchase mobile devices under the corporate account (corporate-liable units

personal account  versus Employee-liable Every company that uses mobile devices as business tools is faced with this dilemma: purchase mobile devices under the corporate account (corporate-liable units [CLU]), or allow employees to purchase their own (employee-liable units [ELU]). To alleviate the management issues, some companies have opted for ELUs. But there is a danger in using ELUs as company business tools. Find out more. Read More
Agilisys Continues Agilely Post-SCT
From Agilisys' fresh start illustrated in new account wins, a profitable quarter, and new product enhancements; the market should expect at least a continuation

personal account   Read More
Ultimus Case Study: BPM for Efficient Loan Management
A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that

personal account  Financial Group specializes in personal loans and loan refinancing. As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured planning. That’s why FIRSTPLUS needed a strategic business process management (BPM) solution for structural process implementation and automation across different areas and functions. Read More
Case Study: Asset Management Software Provides a Strategic Solution for the Chicago Public School District
As part of its effort to improve literacy in grades K-3, the Chicago Public Schools District needed to manage thousands of personal digital assistants (PDAs

personal account  to manage thousands of personal digital assistants (PDAs) and other devices to ensure distribution to the right teachers at the right institutions—and under serious time constraints. The schools deployed an asset-tracking solution that enabled real-time tracking, as well as budget planning with depreciation. Learn more. Read More

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