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Ramco to Its Customers - Let's Get Personal!
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the progress that Ramco has made on its

personal potential  to rapidly assemble and personalize applications, in a cost effective way, and without the traditional unintended consequences of highly customized applications (see What's Wrong With Applications A Possible Solution? What Is It, Why And How Does It Fit Into Your Future ). So one year later, how do Ramco's users feel about the progress? Changing the Economics of Software? Ramco has made some significant claims about its plans to change some fundamental rules that drive total cost of ownership (TCO) and Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » personal potential


Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

personal potential  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2 In part one of my interview with Martin Schneider , Senior Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s Read More...
Difficult Conversations: Discussing CRM with Your CEO Part Two: Elements of the Discussion
A customer relationship management (CRM) system's potential can be lost if the chief executive officer (CEO) doesn't play a continuous role in its

personal potential  inclined to take on personal risk if it is viewed as having credible potential for addressing the above points of pain. It is important for the owner of the CRM initiative to go beyond the buzz of the organizational swirl, and to attempt to connect the cause and effect of these points of pain. This may require some time for research and discussion with peers, but it will be critical to understand this mechanism if one is going to attach them to the capabilities of CRM. Making CRM Operationally Relevant Read More...
The Complexities of Quote-to-order and Possible Solutions
It is becoming necessary to go beyond the direct sales force to sell complex products. With the advent of personal computers and the Internet, new possibilities

personal potential  consumer products, such as personal computers (PCs), or Internet service providers may use telephone sales and support quite extensively, in addition to the web chat and self-service options of late. Internal sales and support staff share many of the same frustrations as their colleagues in the field, and need similar solutions. However, there are some specific issues that need to be addressed if complex or customized products are to be dealt with in a satisfactory manner via the telephone. While Read More...
They do it like that in the Balkans -- Select and deploy ERP, I mean (Part I)
The launch of TEC’s blog has somewhat coincided with my visit to Belgrade, Serbia (what used to be Yugoslavia and then Serbia @ Montenegro) for personal reasons

personal potential  Serbia & Montenegro) for personal reasons. Those several days spent in my homeland in late October/early November (whereby I missed my beloved Boston Red Sox’ winning the MLB World Series ’07 Championship , darn it!) I at least used this time to also learn about the enterprise applications market in that region, and maybe even in the entire Balkan region. I have never seen any such market report from any other analyst house about this (possibly obscure) region, and I thought this topic might be of Read More...
Microsoft Expertise Developing Mobile Application
By integrating data from disparate systems and delivering data in a management dashboard on a personal digital assistant (PDA) or cell phone, Persistent enabled

personal potential  management dashboard on a personal digital assistant (PDA) or cell phone, Persistent enabled service engineers to collect and update data related to tire usage. This solution seamlessly integrated approximately 1,000 dealers in more than 15 European countries to central data servers and a CRM solution. The result? Improved customer end acquisition and satisfaction. Read More...
UNIT4 Agresso Cloud Platform Spotlight
Today’s businesses are seeing the increased use of cloud-based solutions owing to potential economic benefits. This report spotlights Agresso’s SaaS ERP cloud

personal potential  Agresso Cloud Platform Spotlight Today’s businesses are seeing the increased use of cloud-based solutions owing to potential economic benefits. This report spotlights Agresso’s SaaS ERP cloud platform—and shows how the underlying agile VITA architecture plus UNIT4’s unique approach to multitenancy enables organizations to substantially lower costs related to business changes, minimize disruption, and maximize productivity. Download the report now. Read More...
Fraud Alert: Phishing-The Latest Tactics and Potential Business Impact
Phishing continues to grow and effect both consumers and businesses. Read this guide so that you are able to help protect yourself and your customers from these

personal potential  Alert: Phishing-The Latest Tactics and Potential Business Impact Phishing continues to grow and effect both consumers and businesses. Read this guide so that you are able to help protect yourself and your customers from these harmful attacks. Read More...
Xactly Compel
In 2004, recognizing the need for automated sales compensation management in the mid-market and the potential of the software as a service (SaaS) delivery

personal potential  Compel In 2004, recognizing the need for automated sales compensation management in the mid-market and the potential of the software as a service (SaaS) delivery model, Centive began development of a new sales compensation system. That system was designed to meet the budget and functional requirements of the mid-market, targeting customers with fewer than 4,000 payees. This new on-demand, multi-tenant solution, Centive Compel, was launched as a beta version in 2004, and was in full production by May Read More...
Netop
Netop has been providing remote solutions for over 30 years, since before the Internet existed. Netop provides a single, secure channel for online personal

personal potential  secure channel for online personal service, education, and world-class technical support. Across the world or across a classroom, the company's goal is to provide the best consolidated solution for comprehensive, multi-device, real-time communication to connect anyone, anywhere, anytime. Read More...
FICO Health Care Analytics
With gold-standard custom analytics, FICO delivers powerful information and a deep understanding of the health care industries to identify potential high

personal potential  Health Care Analytics With gold-standard custom analytics, FICO delivers powerful information and a deep understanding of the health care industries to identify potential high-value customers, design highly-targeted campaigns, create accurate and detailed audience segmentation, and identify motivating tactics and messages to yield desired outcomes. Read More...
Glovia Confirms the Potential of Its G2 ERP at User Conference
Recently I was kindly invited to attend the Glovia G2 user conference, hosted by Glovia, a subsidiary of Fujitsu, in Las Vegas, Nevada.The event wasn’t

personal potential  the system supports multiple personal configurations. The vendor announced several other enhancements to Glovia G2: Out-of-the-box and seamless integration with mail servers Windows Mail, Outlook, Yahoo Mail, and Google Mail. Single sign-on security capabilities, based on Microsoft Windows–based Active Directory. This access control capability allows for mapping of Active Directory users to the ERP users by simple dragging and dropping. Improved serial tracing functionality. A serial number can be Read More...
Managing ERP Implementation Projects to Deliver Increased ROI
ERP implementation projects have the potential to make or break a business. A well-implemented ERP solution can enable an organization to grow, run more

personal potential  ERP Implementation Projects to Deliver Increased ROI ERP implementation projects have the potential to make or break a business. A well-implemented ERP solution can enable an organization to grow, run more cohesively, and drive substantial benefits in metrics. This report, based on an Aberdeen survey of 188 respondents, illustrates how Best-in-Class organizations scope out their ERP project plans and then manage and measure to deliver return on investment. Download the report. Read More...
Block Unprecendented Assault on Your Customers' Personal and Financial Data
Find out more in winning the pci compliance battle, a practical guide to pci compliance, including a comprehensive plan for the secure handling, pr...

personal potential  Assault on Your Customers' Personal and Financial Data If some of the biggest names can get caught off guard, how can you prevent it from happening to you? Bank of America, Citigroup, Polo Ralph Lauren, Hotels.com, and CardSystems Solutions have all suffered negative publicity and financial losses due to a major data security breach. You can protect yourself—with the industry's easiest, most cost-effective and highly automated solution for securing your network and achieving payment card industry (PCI) Read More...
Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be

personal potential  Revenue and Customer Engagement with Social Media Analytics Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now. Read More...

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