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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 personalized web site


Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

personalized web site  online. Great Plains delivers personalized service by automatically identifying the customer and the nature of the problem regardless of whether the customer calls technical support or submits a request online. The company has the same guaranteed response times for both support calls and online requests because its systems are integrated. Customers receive coupons for future services when support engineers do not respond to requests on an incoming basis or reply to e-mails within one to three hours. Great

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Web-based Enterprise Resource Planning Solution Exhibits Lean Approach


SSI's approach appeals to process manufacturers, as well as some discrete manufacturers with short lead times and high volumes, where the traditional manufacturing resource planning (MRP) approach often shows many shortcomings (and can even be a recipe for disaster).

personalized web site  to suit their individual personalized needs (for senior executives, managers, occasional users, frequent users, shop-floor users, and so on) without touching the back-end transactional system. These users might want to selectively see KPIs, external web pages, alerts and task lists, enquiries and reports, authorized TROPOS sessions and transactions, role-base applications, company-related intranet info, and the like. For instance, employee self-service (ESS) transactions deployed across an intranet, with Read More

Adobe and SAP Partner for Superior CMO Solutions


Adobe and SAP at Adobe Summit 2014 announced a global reseller agreement targeted at digital marketing and omnichannel commerce for enterprise customers, whereby SAP will resell Adobe Marketing Cloud with the SAP HANA in-memory platform and the hybris Commerce Suite. The agreement combines Adobe’s strength in creating personalized digital experiences with SAP’s leadership in enabling omnichannel commerce and real-time insights from big data.

personalized web site  connected, empowered, and expects personalized and differentiated experiences. The customer experience should be seamless, whether it occurs on a Web site, via mobile apps, by phone, or in person. To do this, companies need to predict and deliver customer needs before they arise, analyzing information across marketing channels and customer touch-points and acting on it before the competition does.  CMOs and CIOs increasingly need to work together, and SAP and Adobe aim to facilitate this by bringing mark Read More

Quote-to-order: New Ingredients in the Recipe for Success


Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product specification, quoting, and ordering processes—as well as the software applications catering to those processes—can benefit from the use of the Web, collaboration tools, and lean thinking.

personalized web site  to-order: New Ingredients in the Recipe for Success One of Technology Evaluation Centers' (TEC's) series of articles focused on an emerging class of front-office e-business and customer relationship management (CRM) applications aimed at managing what is being termed the lead-to-order, configure, price, quote (CPQ), or quote-to-order (Q2O) set of processes in the complex multichannel sales environment (see Q2O Systems: Solutions for Quotation Management and Pricing Configuration ). This software Read More

Case Study: VAI Increases Revenue by Offering Integrated Web 2.0 Applications


Today’s leading-edge business applications go beyond mere Web enablement, where publishing information to the Web is the primary motive (referred to nowadays as Web 1.0 applications). State-of-the-art enterprise software must also incorporate a single, integrated interface that links applications instantly to business processes and collaborative technologies. However, developing Web 2.0 applications is anything but trivial.

personalized web site  can resort and print personalized, dynamic content that appears on the portal screen. Users can export data to Microsoft Excel and other spreadsheet applications. On-screen reports can be refreshed with one click, allowing easy monitoring of activity throughout the day. Users can access their Microsoft Exchange, IBM Lotus Notes® or other POP3/IMAP e-mail systems. Web-page content is displayed and can be printed, based on user role and authority level. Working collaboratively with others is highly effecti Read More

Building a Web Application Security Program


Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security.

personalized web site  a Web Application Security Program Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security. Read More

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales


Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service, and increase sales. Download this white paper to learn more.

personalized web site  Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance Read More

Web 2.0: “Code Free” Siebel Web Service Integration


One of the most challenging areas in any Siebel implementation has traditionally been setting up and maintaining interfaces between Siebel and other back-end systems. However, it is now possible to create a real-time web service interface to other applications from Siebel 7.8 or 8.0, without writing a single line of code.

personalized web site  2.0: “Code Free” Siebel Web Service Integration Web 2.0: “Code Free” Siebel Web Service Integration If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Green Beacon has worked with best of breed CRM, ERP, Marketing Automation, and Business Intelligence solutions from leading providers including Microsoft, Oracle ( Siebel ), Epicor, Onyx, and Smartfocus - enabling the Green Beacon team to serve as a trusted advisor for mid-market Read More

Keys to Accelerating Web Application Delivery


Slowdowns, scalability issues, and security gaps hit Web applications where it hurts. Data center consolidations put distance between application servers and users—producing long round-trips and slow response times. Luckily, there is a solution. Deploying a wire-speed application system—in a unified single-platform design—boosts response times, improves infrastructure scalability, and safeguards against security threats.

personalized web site  to Accelerating Web Application Delivery Slowdowns, scalability issues, and security gaps hit Web applications where it hurts. Data center consolidations put distance between application servers and users—producing long round-trips and slow response times. Luckily, there is a solution. Deploying a wire-speed application system—in a unified single-platform design—boosts response times, improves infrastructure scalability, and safeguards against security threats. Read More

Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits


For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.

personalized web site  Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits Maintenance Software—Plan Ahead to Maximize CMMS Vendor Web Site Visits Featured Author - David Berger - February 21, 2004 Introduction For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. The more you feel warm and fuzzy about a company through its web site, the more Read More

The New Frontier for Personalized Customer Experience—IBM Predictive Customer Intelligence


This paper introduces the IBM Predictive Customer Intelligence solution, which gathers relevant customer information from internal and external sources and uses advanced analytics and scoring to recommend the right offer or action before or during an interaction.

personalized web site  New Frontier for Personalized Customer Experience—IBM Predictive Customer Intelligence This paper introduces the IBM Predictive Customer Intelligence solution, which gathers relevant customer information from internal and external sources and uses advanced analytics and scoring to recommend the right offer or action before or during an interaction. Read More

Site Web Content Management


Sitecore Web Content Management is a WCM solution that includes features for content management, forms, search engine optimization (SEO), mobile Web development, personalization, and more. The software also includes a development environment and accompanying tools, as well as features for site management, integration, deployment, and security.  

personalized web site  Web Content Management Sitecore Web Content Management is a WCM solution that includes features for content management, forms, search engine optimization (SEO), mobile Web development, personalization, and more. The software also includes a development environment and accompanying tools, as well as features for site management, integration, deployment, and security. Read More

IBM Taking on Sun in Web Infrastructure?


IBM has decided to take on Sun in the Internet infrastructure arena. What do they bring to the table? And who will win the war of words?

personalized web site  Taking on Sun in Web Infrastructure? IBM Taking on Sun in Web Infrastructure? R. Krause - May 19, 2000 Event Summary May 1, 2000 - IBM, after years of taking a back seat to Sun in the Web server and infrastructure market, has decided to try to make up for lost time. CEO Lou Gerstner has given his crew their marching orders: get out and be aggressive against Sun. A highly visible win for Big Blue has been Network Solutions Inc. (NSI), which recently decided to change its A.Root domain server from a Sun Read More

Oracle Further Orchestrates Its SOA Forays Part Four: SOA and Web Services


The battle for the dominance in service-oriented architecture (SOA) and Web services has nonetheless so far largely been a war of words without the clear winner yet (and not any time soon), as many underlying Internet-based standards have emerged only recently.

personalized web site  Further Orchestrates Its SOA Forays Part Four: SOA and Web Services Web Services A Challenge Oracle has caught up with its competitors in terms of its platform development strategy, owing to its notable infrastructure strategy, including the Oracle Application Server 10g , and its integration set made up Oracle Integration InterConnect , Oracle BPEL Process Manager , Oracle Integration B2B , and Oracle Integration BAM , and other components. It now offers a comprehensive integration solution with Read More