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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 pharmaceutical crm evaluation


Vendor Rating Updates: Process ERP, CRM, and Financials
Newly published TEC ratings are available for a number of software vendors. Individual reports are available for purchase, or you can review the ratings in

pharmaceutical crm evaluation  targets medium enterprises in pharmaceutical, chemical, paint, food and beverage industries. Version 2.0 of Vertical Marketing's crmEZ.net covers a range of features, in particular account and contact management and opportunity management. Following up on the financial system updates from last week, we have two more updates, this time from Infor. Our financial system knowledge base now holds the latest data on both Infor Masterpiece (previously SSA Global) and FMS SunSystems eXFM products (previously

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » pharmaceutical crm evaluation

Strategic Partnership between TEC and PMOLink Drives Better Software Decisions


PMOLink Inc., a leading consultancy helping organizations manage project development and business process reengineering initiatives, has partnered with Technology Evaluation Centers (TEC), to better serve its clients software selection project needs.

pharmaceutical crm evaluation  With Fortune 500 energy, pharmaceutical, hospitality, media, and insurance clients in the US and Mexico, PMOLink was contracted to manage an enterprise resource planning (ERP) replacement project for Carter Chambers LLC. (CCL), a Louisiana-based manufacturer of integrated solutions for industrial valve and instrumentation applications. The goal was to replace the company's existing ERP software as a means of streamlining its business processes, increasing quality, and reducing operating costs. CCL was Read More

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

pharmaceutical crm evaluation  niches particularly within Healthcare, Pharmaceutical and Biotechnology industries. As it stands now, the product's strengths, particularly in its pre-configured functionalities and views, matches most of the process requirements of the software industry. Tracking relationships between customers is another RTI's product feature especially useful to professional firms. This feature allows end-users tracking parent relationship between sites of the same corporate customer. The manufacturing industry in Read More

Ross Systems Shows Poise in 'Big Easy'


Ross Systems has come a long way as seen by TEC at the recent Rossworld user conference. The company’s progress is impressive, but is Ross attempting to tackle too many requirements at once?

pharmaceutical crm evaluation  of iRenaissance Validator for pharmaceutical and biotechnology companies in manufacturing or clinical trials. The product should reduce the efforts, costs and risks created by increasingly stringent FDA (Food & Drug Administration) regulations, as it provides the master action plan, templates and test scripts needed to quickly complete the IQ, OQ, and PQ (installation qualification, operation qualification and performance qualification) processes, and clearly defines and thoroughly documents each step in Read More

SCT Comes Back With a Vengeance


SCT Corporation, an IT solutions provider for a number of disparate industries, announced that the quarter which ended June 30, 2000, was a record quarter for license fee revenue within SCT's process industry solutions business. SCT, which claims experiencing continued success with enterprise-wide, global accounts in the process industries, now has eight out of the top 16 food processors in North America as clients.

pharmaceutical crm evaluation  goods (CPG), chemicals and pharmaceutical industries. However, despite its breadth, iProcess.sct does not cover all the bases. International financials, distribution requirements planning & transportation, warehousing, e-procurement, product life cycle (PLC), and plant maintenance are some of functionality that competitors, like Ross Systems, Wonderware, and Infinium may tout as superior. The market should expect SCT's remedial actions in that regard. The company also plans to shortly launch two new Read More

EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

pharmaceutical crm evaluation  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More

SYSPRO CRM


SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share the same data for a collaborative effort. User-specific dashboards can be customized for views of information suited to a user’s individual needs. SYSPRO CRM integrates with the SYSPRO ERP solution for additional efficiencies. Sales orders, check shipments, inspect customer accounts receivable, verify inventory levels, and other critical functions can be initiated directly through SYSPRO CRM without having to exit screens or navigate complex menus. The SYSPRO CRM solution is easily customizable.  

pharmaceutical crm evaluation  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share Read More

Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

pharmaceutical crm evaluation  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn't it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It's all possible, if you equip your salespeople with mobile CRM. As you'll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps Read More

On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

pharmaceutical crm evaluation  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More

Pivotal CRM


Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any organization in any industry Pivotal CRM includes the following functionality: Sales Force Automation Marketing Automation Service Automation Partner Automation Social CRM Mobile CRM Pivotal CRM Platform

pharmaceutical crm evaluation  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More

Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

pharmaceutical crm evaluation  the Leap to CRM Making the Leap to CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software has taken over 15 years of CRM experience and combined it with today's leading technology to develop a completely redesigned .NET solution Source :Oncontact Software Resources Related to Making the Leap to CRM : Customer Relationship Management (CRM) (Wikipedia) Making the Leap to CRM CRM Implementation is also known as : Read More

Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

pharmaceutical crm evaluation  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

pharmaceutical crm evaluation  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Sal Read More

New Software Evaluation Center from Technology Evaluation Centers (TEC) Helps Small Businesses Find Solutions for Growth


To remain competitive and to foster growth in today’s aggressive marketplace, small businesses and even microbusinesses would greatly benefit from ERP-like software, or at least a company-wide business management solution. TEC's self-serve tool can help small businesses find and select the right software.

pharmaceutical crm evaluation   Read More

Cutting the Risk from CRM Purchase and Deployment


Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

pharmaceutical crm evaluation  the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit has completed the purchase of certain products from Entellium. Meet your CRM /Sales Force Automation needs with desktop and web applications developed by Intuit and trusted, third-party developers. Source : Entellium Resources Related to Risk from CRM Purchase and Deployment : Read More