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Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

pharmaceutical customer relationship management  sector. Health care and pharmaceutical For the pharmaceutical industry, a CRM application can facilitate improved sales presentations, better promotion of product information, and better collaboration with physicians regarding product market demographics. Government Yes, even in a domain that is not profit-motivated and that prefers the word “citizens” over “customers,” CRM applications can provide benefits. Across the board, government departments are constantly striving to improve “customer Read More...

Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

pharmaceutical customer relationship management  study: AmerisourceBergen In the pharmaceutical distribution business, margins are razor thin. Business is increasingly conducted on a fee-for-service basis, and firms such as AmerisourceBergen Specialty Group (ABSG) , a US$55bn Dallas-based subsidiary of the wholesaling giant, do not mark up their products when they resell them but instead negotiate fixed-price service contracts. To keep overhead costs low, says the firm’s CIO, Dale Danilewitz, company executives began looking for a way to improve Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » pharmaceutical customer relationship management


The Executive Guide to Contract and Chargeback Management
Life sciences companies are struggling to manage large group purchase organization (GPO) contracts, process chargeback submissions, and ensure that pricing

pharmaceutical customer relationship management  acquired directly from the pharmaceutical company. Chargeback processing errors - for example, claiming a chargeback at rates different than the contract or for: products that were not shipped to the claimed customer Prime Vendor not a member of buying group - chargeback customer is not eligible to purchase off of the buying group contract Contract invalid or expired - contract assigned to chargeback is not valid or has expired Incorrect contract pricing - chargeback price does not agree to contract Read More...
Supply Chain Management Audio Conference Transcript
This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection

pharmaceutical customer relationship management  of the 20 largest pharmaceutical companies. Experienced implementation and customer support personnel: Chesapeake has received high praise from consultants and clients for their staff of bright, experienced process engineers and modelers. Aspen Technology Challenges Poor financial showing in FY1999: Aspen's FY1999 revenues of $219.6 million represent a 13% drop over the same period on year ago ($252.6 million). Net losses for the same period in 1999 were $26 million. Part of the drop can be attributed to Read More...
Employee Performance Management Problems
The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations, EPM links employee performance to a

pharmaceutical customer relationship management  widely used the retail, pharmaceutical, banking, fashion, and manufacturing industries in Europe by approximately 350 companies and 20,000 employees. Czanne Suite 6.5 uses Windows architecture with a distributed object model, as well as Oracle RDBMS and SQL. It is a web-based, collaborative suite organized into two products: People Management and Compensation Planning. It also includes performance management, compensation management, career development, and succession planning and Czanne's competency Read More...
LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management
The Cost of Learning—a Very Brief HistoryTraining (or learning) has always been viewed as a cost center (representing a cost of doing business similar to

pharmaceutical customer relationship management   Read More...
Blackboard Learn 9.1 for Learning Management Certification Report
Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The

pharmaceutical customer relationship management  learning content management system comparison,saas learning management system,hosted learning management system,scorm compliant learning management system,learning management system hosting,learning management system vendors,free learning management system software,learning management system demo,scorm learning management system,learning management system scorm,learning management system comparison,free learning management system,learning management system free,learning management system software comparison,learning management system companies Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

pharmaceutical customer relationship management  mobile device management,enterprise mobility management,holistic enterprise mobility management solution,corporate mobile landscape,mobile device management solution,mobile application management Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

pharmaceutical customer relationship management  Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations Introduction In the last couple of years, the enterprise resource planning (ERP) industry has changed the landscape of the project portfolio management (PPM) marketplace. ERP vendors, such as SAP , Oracle , and Microsoft , have recognized the value of developing and delivering services to professional services organizations (PSO). Faced with this new reality, the best-of-breed vendors that Read More...
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

pharmaceutical customer relationship management   Read More...
Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum

pharmaceutical customer relationship management  portfolio management,innovation management tools,innovation tools,risks,uncertainties,uncertainty,NPV Read More...
Mobile Device Management Comparison Guide
In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device

pharmaceutical customer relationship management  mobile device management,mdm,mdm software,mobile device management server,mobile device management solutions,mobile device management vendors,mobile device management software,open source mobile device management,mobile device management comparison,android mobile device management,mdm mobile device management,what is mobile device management,good mobile device management,mobile device management solution,mobile device management gartner Read More...
Oracle Human Capital Management Cloud Service: Simplify People Management and Build the Best Talent
In this white paper, the new challenges and opportunities that are facing modern HR organizations are discussed, and the technology innovations that Oracle has

pharmaceutical customer relationship management  Oracle Human Capital Management, Oracle HCM, Oracle cloud, Oracle people management, Oracle talent, Oracle HR Read More...
Program Management Office: A Term Not Fully Understood
The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and

pharmaceutical customer relationship management  programme management,effective program management,project management,enterprise program management,program management methods,program management process,it program management,program management plan Read More...

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