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Market Insight: Strategies for Overcoming Compliance Issues in the Pharmaceutical Industry
To successfully meet compliance demands, pharmaceutical manufacturers must develop, implement, and track the effectiveness of a company-wide compliance strategy

pharmaceutical sales training  an optimal choice for pharmaceutical manufacturers to comply with federal requirements. This system would include functionality for inventory management, sales management, and process manufacturing planning and execution, along with formulas/recipes and routings control, supply chain management, and financials. In order to provide the required level of compliance, it is crucial to implement and exploit systems that provide the necessary support for FDA and cGMP requirements. Another big challenge here is Read More...
ERP System Manufacturing of Pharmaceutical and Botanical Products
A U.S.-based biotechnology company was looking for a fully integrated enterprise resource planning (ERP) solution to replace its underused and overly complex legacy system. The new system would ...
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Documents related to » pharmaceutical sales training


Customer Relationship Management: Evolution, Not Revolution
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause a host of problems, from

pharmaceutical sales training  and pharmaceutical For the pharmaceutical industry, a CRM application can facilitate improved sales presentations, better promotion of product information, and better collaboration with physicians regarding product market demographics. Government Yes, even in a domain that is not profit-motivated and that prefers the word “citizens” over “customers,” CRM applications can provide benefits. Across the board, government departments are constantly striving to improve “customer service” and Read More...
AspenTech Searching for Definition in FY2000
Founded in 1981 as a developer of computer-aided chemical engineering software, Aspen's growth has resulted in a wide variety of applications for management and

pharmaceutical sales training  of the 20 largest pharmaceutical companies. Experienced implementation and customer support personnel: Chesapeake has received high praise from consultants and clients for their staff of bright, experienced process engineers and modelers. Fig. 2 Vendor Challenges Poor financial showing in FY1999: Aspen's FY1999 revenues of $219.6 million represent an 13% drop over the same period on year ago ($252.6 million). Net losses for the same period in 1999 are expected to total over $25 million. Part of the Read More...
SSA: Evolving into systems integrator to survive
SSA's Portfolio strategy is to surround its core ERP products with best-of-breed 3rd party enterprise applications and provide system integration services and

pharmaceutical sales training  beverage, industrial products, and pharmaceutical, may want to put SSA on its long list for ERP selection, due to its strong functionality and expertise in these respective vertical markets. We strongly advise any organization evaluating SSA to consider existing functionality only, and be able to provide the majority of product support in-house or through a 3rd party, due to SSA's dire financial situation. Read More...
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

pharmaceutical sales training  working for a major pharmaceutical company. As mentioned above, organizations’ guidelines vary from one another, which should be kept in mind: Severity 1 • a major outage affecting multiple sites • a critical server is down (a specific severity level was given to each classification of server in the event it went down) • an issue affecting more than 50 users At this severity level, a ticket had to be escalated within 15 minutes of the initial call, and had to be resolved within 2–4 hours. Read More...
Implementing Business Process Management (BPM) to Drive Profitable Sales
Find out how this company succeeded in Implementing BPM to Drive Profitable Sales.

pharmaceutical sales training  Business Process Management (BPM) to Drive Profitable Sales A company with a large customer base wanted to drive more profitable sales, improve customer relationships, and run a more efficient sales operation. Sound familiar? Find out how this company succeeded in Implementing BPM to Drive Profitable Sales . You’ll learn how a holistic, process-driven approach resulted in: renewal of the sales funnel process optimization of resources more efficient usage of time standardization of the sales Read More...
How to Boost Your Sales Productivity
But you can find out more about how sfa can permanently ratchet up your company's profits in the white paper maximizing profits with sales performa...

pharmaceutical sales training  to Boost Your Sales Productivity If you want to take your company's sales and profits to a higher level , consider implementing a sales force automation (SFA) solution. Companies with highly productive sales forces put their focus on acquiring, growing, and retaining profitable relationships. This requires a clear and detailed view of prospects, customers, and the market. To achieve this, you'll need the right sales force automation system. Working in conjunction with your customer relationship Read More...
Top Tools for Sales: SFA Focus
Handling sales effectively is one of the most important functions of any successful business, and sales force automation (SFA) systems can help. Many

pharmaceutical sales training  Tools for Sales: SFA Focus Handling sales effectively is one of the most important functions of any successful business, and sales force automation (SFA) systems can help. Many organizations have already adopted or have been thinking about purchasing an SFA solution to ease the sales process and link it up with the rest of the business. SFA solutions also offer opportunities to help organizations improve CRM. Know some of the potential improvements of an SFA system. Read More...
Vertical industry brief, Pharmaceutical and healthcare
The pharmaceutical industry is highly competitive, regulated, and in a permanent state of change. Customers demand instant attention, while suppliers require

pharmaceutical sales training  industry brief, Pharmaceutical and healthcare The pharmaceutical industry is highly competitive, regulated, and in a permanent state of change. Customers demand instant attention, while suppliers require comprehensive leading edge services with regard to their products. Regulatory authorities require that the industry keep up to date with regulations, following them to the letter. Competitors are always inventing new ways to gain market share, while e-business presents new opportunities and Read More...
The Sales Benchmarking Primer
Sales benchmarking is a diagnostic discipline that objectively identifies opportunities for sales-related performance improvement and enables best-practice

pharmaceutical sales training  Sales Benchmarking Primer Sales benchmarking is a diagnostic discipline that objectively identifies opportunities for sales-related performance improvement and enables best-practice solutions. This Sales Benchmarking Primer includes two important chapters from the best-selling book Making the Number—and provides a process-based framework for marketing and sales that can help your company survive and prosper in an unstable economy. Read More...
Sales Force Automation (SFA) RFI/RFP Template
Management of opportunities, sales forecasting, leads, accounts and contacts, activities, territories, contracts, quotes and proposals, partners, analytics

pharmaceutical sales training  Force Automation (SFA) RFI/RFP Template Management of opportunities, sales forecasting, leads, accounts and contacts, activities, territories, contracts, quotes and proposals, partners, analytics, reporting, and more Read More...
Proof Positive: Increasing Your Online Sales and Transactions
In Proof Positive: Increasing Your Online Sales and Transactions, you'll learn about the highest level of Web security: extended validation SSL.

pharmaceutical sales training  Positive: Increasing Your Online Sales and Transactions Seventy-five percent of Internet users are concerned about identity theft. If people don't trust your Web site, they won't leave behind personal data—and certainly not their payment information. This means lost customers, sales, and registrations for your business. But there is a way to show customers your site is safe to do business with. In Proof Positive: Increasing Your Online Sales and Transactions , you'll learn about the highest level Read More...
Smart Training Centers
Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be

pharmaceutical sales training   Read More...
Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales
A new set of business practices is creeping into the way companies sell to customers. Some call this new trend “Sales 2.0,” because many of the tools and

pharmaceutical sales training  2.0: How Businesses Are Using Online Collaboration to Spark Sales A new set of business practices is creeping into the way companies sell to customers. Some call this new trend “Sales 2.0,” because many of the tools and methods fueling it are rooted in the Web 2.0 movement. Many companies are trying to harness the forces of Web 2.0 to apply them to their sales and marketing efforts. Discover how using collaborative technologies can help you sell your products and services more easily. Read More...

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