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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

phone data freeware  to customers over the phone. Exhibit 2 shows how VSS fits in the mix of communications channels for enterprises. By leveraging the technology and lessons learned from corporate web self-service strategy, enterprises are expanding voice's reach for marketing, sales and service applications. Resources and processes used to develop and manage business logic for web applications can now be more readily applied to voice. Targeting the knowledge base as a convergence point for information consistency is now Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » phone data freeware


Unwanted PopUp Ads: Intrusive Internet Advertisements
Unwanted pop-up ads are intrusive Internet advertisements that are displayed when you access web pages. This white paper provides information about different

phone data freeware  | pda software | phone software | pocket software | portal software | presentation software | privacy filter software | process software | product software | project management software | quality software | requirement software | server spam filter | small business software | software analysis | software applications | software architecture | software design | software develop | software developer | software development | software development process | software download | software downloads | software Read More...
Overall Approach to Data Quality ROI
Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company

phone data freeware  Approach to Data Quality ROI Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company. Of the many benefits that can accrue from improving the data quality of an organization, companies must choose which to measure and how to get the return on investment (ROI)—in hard dollars. Read this paper to garner an overall approach to data quality ROI. Read More...
9 Important Business Phone System Buyer Questions
Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more

phone data freeware  Important Business Phone System Buyer Questions Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more. This white paper and demo are designed to help you be an informed buyer. Whether yours is a small, medium, or large-sized business, you’ll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs. Read More...
Increasing Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management
Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in

phone data freeware  Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses Read More...
Data Quality: A Survival Guide for Marketing
Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge

phone data freeware  Quality: A Survival Guide for Marketing Even with the finest marketing organizations, the success of marketing comes down to the data. Ensuring data quality can be a significant challenge, particularly when you have thousands or even millions of prospect records in your CRM system and you are trying to target the right prospect. Data quality, data integration, and other functions of enterprise information management (EIM) are crucial to this endeavor. Read more. Read More...
The Evolution of a Real-time Data Warehouse
Real-time data warehouses are common in some organizations. This article reviews the basic concepts of a real-time data warehouse and it will help you determine

phone data freeware  Evolution of a Real-time Data Warehouse The Evolution of a Real-time Data Warehouse Jorge Garcia - December 23, 2009 Understanding Real-time Systems Today, real time computing is everywhere, from customer information control systems (CICSs) to real-time data warehouse systems. Real-time systems have the ability to respond to user actions in a very short period of time. This computing behavior gives real-time systems special features such as instant interaction: users request information from the system Read More...
Enterprise Data Management: Migration without Migraines
Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an

phone data freeware  Data Management: Migration without Migraines Moving an organization’s critical data from a legacy system promises numerous benefits, but only if the migration is handled correctly. In practice, it takes an understanding of the entire ERP data lifecycle combined with industry-specific experience, knowledge, and skills to drive the process through the required steps accurately, efficiently, and in the right order. Read this white paper to learn more. Read More...
Managing Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses
To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if

phone data freeware  Small Data Centers: A Short Guide to Running Secure and Resilient Data Centers for Mid-sized Businesses To keep your growing business competitive, your data center must be secure, protected against disaster, and available 24 hours a day, 7 days a week. But if managing IT is not your core competence, what are your options? A managed service provider (MSP) can help. Learn about the benefits of outsourcing data center management, and make sure your crucial business applications are always available Read More...
Don't Be Overwhelmed by Big Data
Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect

phone data freeware  t Be Overwhelmed by Big Data Big Data. The consumer packaged goods (CPG) industry is abuzz with those two words. And while it’s understandable that the CPG world is excited by the prospect of more data that can be used to better understand the who, what, why, and when of consumer purchasing behavior, it’s critical CPG organizations pause and ask themselves, “Are we providing retail and executive team members with “quality” data, and is the data getting to the right people at the right time? Read More...
10 Errors to Avoid When Building a Data Center
In the white paper ten errors to avoid when commissioning a data center, find out which mistakes to avoid when you're going through the data center...

phone data freeware  to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files 2009 Read More...
Scalable Data Quality: A Seven-step Plan for Any Size Organization
Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but

phone data freeware  Data Quality: A Seven-step Plan for Any Size Organization Melissa Data’s Data Quality Suite operates like a data quality firewall – instantly verifying, cleaning, and standardizing your contact data at point of entry, before it enters your database. Source : Melissa Data Resources Related to Scalable Data Quality: A Seven-step Plan for Any Size Organization : Data quality (Wikipedia) Scalable Data Quality: A Seven-step Plan for Any Size Organization Data Quality is also known as : Customer Read More...
New Phone System Cost Estimator: Serious Buyers Only!
When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as

phone data freeware  Phone System Cost Estimator: Serious Buyers Only! When purchasing a business phone system, you only want to pay for the features your team is actually going to use, but also need to consider future needs as your business grows. The clearer you are about your specific needs, the more accurate vendors can be when providing you with quotes, and the easier it will be to compare prices. Know the key elements that affect phone system pricing and get prices ranges for your business. Read More...
Meet PCI DSS Compliance Requirements for Test Data with Data Masking
Whether you’re working toward your first or your next payment card industry (PCI) data security standard (DSS) audit, you know compliance is measured on a

phone data freeware  PCI DSS Compliance Requirements for Test Data with Data Masking Whether you’re working toward your first or your next payment card industry (PCI) data security standard (DSS) audit, you know compliance is measured on a sliding scale. But full compliance can’t be achieved with just one policy or technology. Using data masking, a technology that alters sensitive information while preserving realism, production data can be eliminated from testing and development environments. Learn more. Read More...
Unified Data Management: A Collaboration of Data Disciplines and Business Strategies
In most organizations today, data are managed in isolated silos by independent teams using various data management tools for data quality, integration

phone data freeware  Data Management: A Collaboration of Data Disciplines and Business Strategies In most organizations today, data are managed in isolated silos by independent teams using various data management tools for data quality, integration, governance, and so on. In response to this situation, some organizations are adopting unified data management (UDM), a practice that holistically coordinates teams and integrates tools. This report can help your organization plan and execute effective UDM efforts. Read More...

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