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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 phone netgear


Top Phone Systems for Any Size of business
Top Phone Systems for Any Size of business Here s a guide to make buying a phone system for your business much easier.

phone netgear  Phone Systems for Any Size of business Here’s a guide to make buying a phone system for your business much easier. Get 25 product reviews and key purchasing information for leading phone systems designed for any size of company. Learn about the features and options that matter most—and get the lowdown on pricing from vendors such as NEC, Cisco, Toshiba, Shoretel, M5, Telesphere, Nextiva, Fonality, Vocalocity, Altigen, Mitel, and others. Find out which top phone system makes sense for your company.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Why VoIP? Why Now? The Immediate and Long-term Benefits of a New Phone System


With consumer broadband and wireless internet offerings increasing in bandwidth, quality VoIP (Voice over IP) service is becoming more common and can be a cost-effective alternative to traditional voice telephony. Benefits such as better sound quality even over long distances are also driving a greater interest in VoIP. But changing to a new technology has its challenges, and ultimately, the choice of whether or not to use a VoIP solution is a business decision. This white paper addresses issues to consider when contemplating implementing a VoIP solution.

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IP Phone Comparison Chart: 2013 Edition


Is your company considering a voice over Internet Protocol (VoIP) system? If so, how do you decide which system to purchase and from which vendor? The 2013 Edition of the IP Phone Comparison Chart compares the VoIP phone series offered by seven major providers on various features—including the types of models available, types of platforms supported, advanced features, target environment, among others. Download comparison chart.

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Enterprise Phone Systems Comparison Guide


Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that.

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Best Phone Systems for an Effective Call Center: Editor’s Top Picks


Your business’s call center phone system is the nerve center of your sales and customer service activities. And because it’s so vital to your company’s daily operations, it should help you increase your revenue opportunities, reduce costs, maximize your representatives’ productivity, and improve overall customer satisfaction. Read this paper and know the things to consider before purchasing a call center phone system.

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A New Look at VoIP: Smarter Phone Systems Choices for Small and Medium Businesses


VoIP has given small companies communication capabilities that can match the largest users. When interfaced with suitable software, VoIP allows a degree of in-call processing that increases the productivity of operators several times over. Read this white paper and see what companies are looking for in a VoIP system, the variable costs of VoIP and cloud computing, and how small to medium businesses can reap the benefits of VoIP.

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Toolbox.com Enterprise Phone Systems Comparison Guide


Most businesses can't simply replace all their existing telephony in one fell swoop. Decision makers like you must look carefully at what's available and what you need. Once you've surveyed the market and prioritized your specific business needs, you're challenged to craft the best possible shortlist of candidates. And this comparison guide, designed for midsize and large enterprises, is here to help. Download the guide now.

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Cloud VoIP SMB Phone System Buyer’s Guide


Small to midsize businesses (SMBs) can enjoy big business features from cloud voice over Internet protocol (VoIP) solutions with little to no upfront spending. Other benefits include ease of use, minimal to no IT pros managing the system, scalability, and much more.

Download the "Cloud VoIP SMB Phone System Buyer's Guide," designed to highlight different vendors and feature sets that are noteworthy when it comes to purchasing an SMB phone system, so you don't have to. This guide is also designed to put all the information in one spot, where it can be easily referenced when it's time to buy.

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IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

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SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

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How Much Should You Pay for Your Business Phone System?


Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service.

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