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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 phone softwares


10 Pitfalls to Avoid When Selecting a CMMS/EAM
Find out in ten pitfalls to avoid when selecting a CMMS/EAM.

phone softwares  to 5:30 PM EST. Phone: +1 514-954-3665, ext.367.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Accounting for SMB Showdown


I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown pits two major enterprise resource planning (ERP) and accounting for small to midsized business (SMB) vendors against each other, head-to-head: Exact Software North America (a division of Exact Software) and Infor.

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Professional Services Are Catching-up With CRM


The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business model with limited need for customization. Interface Software, which is focused on the professional services market, is an example.

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American Software - A Tacit Avant-Garde?


Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also announced financial results for fiscal 2000.

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Mobile Learning: Is Your Business Ready for It?


The popularity of mobile technology has brought mobile learning (m-learning) to one’s fingertips. M-learning takes advantage of the mobility of the learner and the lightweight portability of the mobile device to support learning nuggets of content at anytime and from virtually anywhere. This article reviews issues this trend has raised and technical challenges businesses must overcome to implement this learning strategy.

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Common Phone System Buying Problems


There are so many choices out there on phone systems that it can be very difficult to make an educated decision without dedicating days or weeks researching all of the vendors and options available. Rather than learning the hard way, know some of the common problems that people often run into when buying a new business phone system so you understand the obstacles you will face in your buying decision and how to get around them.

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2010 SMB Phone Systems Comparison Guide


Hosted voice over Internet protocol (VoIP) services are proliferating, and small to medium businesses (SMBs) now have a better range of choices for IP telephony. But making decisions around hosted services is different than for premise-based systems. This SMB Phone Systems Comparison Guide has been developed to help you survey the field and narrow down the best choices for the specific needs of your business.

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Enterprise Phone Systems Comparison Guide


Internet protocol (IP) telephony is increasingly replacing traditional private branch exchange (PBX) technologies. But to replace their incumbent telephony systems, decision makers must look carefully at what’s available, what they’ve got, and what they need, before crafting a short list of candidates. This comparison guide from Focus Research is designed to help midsize and large enterprises do just that.

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Buyer’s Guide to Business Phone Systems


Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.

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Business VoIP Buyer’s Guide


Voice over internet protocol (VoIP) is a business phone system that allows you to make phone calls using a broadband Internet connection. Once you install VoIP, your employees can call anywhere, whether the receiver has VoIP or not. VoIP can be a cheaper alternative to a traditional phone system, as well as offering additional features. Discover the features of VoIP, and learn how to go about purchasing a VoIP system.

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Comparison Guide for Enterprise Phone Systems


This guide provides a chart that compares 22 enterprise phone systems, in categories such as product and buyer types, pricing, how to purchase the systems, and partner ecosystems, and also gives information about the financials and founding year of each vendor.

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