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It’s the Time to Master Your Master Data
A recent blog post CRM for the Finance and Banking Industry – Part 1 by Gabriel Gheorghiu touched on a pain point of many of today’s enterprise IT environments.

pim contact  are looking for a PIM solution, you may find Technology Evaluation Centers’ PIM Request for Proposal (RFP) Template helpful (click here to download a free sample). Although urgent MDM needs mostly come from customer data and product data, MDM initiatives in material master data, supplier master data, and even human resources (HR) master data are also seen. As to the future of MDM, my humble opinion is that, one day, today’s MDM may disappear if every piece of data is stored only once but can be Read More

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Documents related to » pim contact


Merging Disparate IT Systems and Exploiting Multichannels
Astute IT strategies should help any company develop a strong competitive advantage whether it be improved time-to-market, better insights about customers

pim contact  (see Inovis Delves into PIM by Snatching QRS ). Accurate product descriptions, specifications, pictures, etc., should give consumers and business partners more confidence that they will receive exactly what they want. Consequently, product categories beyond traditional books, CDs, DVDs or games are becoming more popular for multichannel retailing. QRS, which keeps a file of 90 million universal product codes (UPC), is the bridge between disparate product information protocols used by suppliers and the Read More
Emptoris: Powered Up to Empower Global 2000 Users
Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was

pim contact  manage non–personal information manager (PIM) applications through an enterprise app store Emergency services—to lock, wipe, and “kill” devices that are lost, stolen, etc. Performance management—to provide the tools and data necessary to troubleshoot problems with mobile devices and their access to enterprise applications Needless to say, MDM entails ongoing performance and management of services related to all of the above. This applies to both company-owned and employee-owned devices across Read More
Maximizer CRM Version 11 Highlights
Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It

pim contact  personal information management systems (PIM) and opportunity management systems. The first version of the product ( 3.0 , launched in 1996, one year after the acquisition of the Maximizer product line from Modatech Systems) was promoted as “ a full-featured contact management system with activity scheduling .” Many things have changed since 1996, including: - the acquisition of Tracker Software in 1997 and Cognitech in 1998; - the release of version 5.0 (in 1998), which brought e-commerce to Read More
The Future of SOA-based Applications and Infrastructure
The ultimate winner in the SOA market will have to provide industry-specific solutions solving essential problems that others cannot. Focus must move away from

pim contact  former EDI competitor and PIM provider QRS (see Inovis Delves into PIM by Snatching QRS ), and Perfect Commerce has acquired the former Internet marketplace for utilities Pantellos . Along similar lines, SAP has quietly unveiled IndustrySpeak , a new effort to work with industry standards groups to enable collaborative business processes and scenarios. The emphasis will first be on the electronics/high-tech and chemical industries, by incorporating transaction sets for RosettaNet and Chemical Industry Read More
Request Your Participation in TEC's Upcoming Lean and Green Software Buyer's Guide
You can contact me directly, or click here to let us know the most convenient time for us to contact you.

pim contact  Your Participation in TEC's Upcoming Lean and Green Software Buyer's Guide We are in the process of putting together TEC's upcoming Lean and Green Software Buyer's Guide , and we'd like your input . With difficult economic conditions pushing organizations to become more efficient, and a growing awareness that business must find ways to be more resource-efficient and environmentally friendly, lean and green is a hot topic . As part of our research-gathering for this guide, we'd like to get your take Read More
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

pim contact  Ciboodle-One More BPM-Centric CRM Provider The obvious interaction between business process management (BPM) and customer relationship management (CRM) in the business realm has not been that natively embraced by software providers in their offerings (for more analysis, read TEC ’s blog post ). Some exceptions are Pegasystems (including Chordiant , read here ), Consona CRM (including former Onyx , SupportSoft , and KNOVA , read here ), and KANA Software (read here ). To be fair, Microsoft Dynamics Read More
Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents
Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of

pim contact  hosted or SaaS Predictive Dialing for Work-at-Home Agents Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects. Read More
SafeSoft Solutions
SafeSoft was founded in 2006 and is a privately held software firm, offering an easy-to-use, same-day-deployment cloud contact center solution. SafeSoft has

pim contact  Solutions SafeSoft was founded in 2006 and is a privately held software firm, offering an easy-to-use, same-day-deployment cloud contact center solution. SafeSoft has been honored as an Inc. 5000 software company. Read More
Interactive Intelligence Inc.
Interactive Intelligence is a global provider of contact center automation, unified communications, and business process automation software and services for

pim contact  Intelligence Inc. Interactive Intelligence is a global provider of contact center automation, unified communications, and business process automation software and services for mid-size to large organizations. Read More
Best Software To Hold Competition At Bay
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or partner for life' strategy to fend

pim contact  Software To Hold Competition At Bay Event Summary It is apparent many software powerhouses have this Fall been busy sharpening their weapons and fortifying their kingdoms. On October 28, Best Software, Inc. , one of the leading provider of integrated accounting, business management, HR/payroll and fixed asset solutions for small and mid-sized companies in North America, and a subsidiary of UK-based The Sage Group plc (LSE: SGE.L), one of the leading providers of business management software for Read More
How to Define Your Next Generation Contact Center Strategies
A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied

pim contact  to Define Your Next Generation Contact Center Strategies A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied with its performance. In the past, contact centers benefited from advances in information and technologies, yet many companies struggled to determine how they could take advantage of these benefits. Find out how embracing both old and new technologies today can work. Read More
3 Steps to Making Every Interaction Count
What happens between the time customers begin to research a product and the final purchase? They’re likely to check out your—and your competitors’—websites

pim contact  Steps to Making Every Interaction Count What happens between the time customers begin to research a product and the final purchase? They’re likely to check out your—and your competitors’—websites, retail stores, contact centers, and blogs. And each point of contact puts your company in a competitive situation. That’s why the most important issue is how your company tracks customer activity in today’s multichannel world. Read More
HRM Research Analyst Job Opportunity
We’re seeking an additional HR software-focused research analyst to join our team at our Montreal headquarters. Please contact us if the following job

pim contact  Research Analyst Job Opportunity We’re seeking an additional HR software-focused research analyst to join our team at our Montreal headquarters. Please contact us if the following job description interests you . TEC seeks a research analyst and consultant for enterprise software subjects such as human resource management (HRM), compensation, performance, and incentive management, and finance. Candidates must apply strong critical thinking and problem-solving skills to all aspects of their work. A Read More
Nimble Releases New Social CRM Platform
Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the

pim contact  Releases New Social CRM Platform Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his thoughts, in order to understand the idea behind Nimble and its plans for the future. Read More

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