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Documents related to » pim contact


Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

PIM CONTACT: Building the Small Contact Center Building the Small Contact Center Source: Zeacom Document Type: White Paper Description: Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact
8/15/2006 8:59:00 PM

Contact Center Buyer s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

PIM CONTACT: Contact Center Buyer s Guide Contact Center Buyer s Guide Source: Ziff Davis Document Type: White Paper Description: Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the
8/17/2012 4:46:00 PM

Purchasing CRM for Contact Centers
Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company’s call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return on investment. See how a CRM solution can benefit your call center.

PIM CONTACT: Purchasing CRM for Contact Centers Purchasing CRM for Contact Centers Source: CompareBusinessProducts.com Document Type: White Paper Description: Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company’s call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return
1/17/2013 2:01:00 PM

Contact Centre Virtualisation
As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer service center business processes.

PIM CONTACT: Contact Centre Virtualisation Contact Centre Virtualisation Source: EDS Document Type: White Paper Description: As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer
5/20/2008 4:47:00 PM

PIM RFP Template


PIM CONTACT: Product Information Management (PIM) RFP Template covers industry-standard functional criteria of PIM that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your PIM software project. Includes: Integration with Back-Office Systems, Product Information Repository, Data Distribution and Synchronization, Employee Productivity, Application Technology

Dedicated Offshore Outsourcing


PIM CONTACT: IXION provides the following dedicated offshore outsourcing services.Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources.

Inovis Delves into PIM by Snatching QRSPart Three: QRS Background
As Inovis and QRS now review the prospects for their combined business, they might acknowledge expecting continued decline in the existing EDI-VAN component of the QRS business, which represents roughly $66 million (USD) in revenues over the past twelve months.

PIM CONTACT: Inovis Delves into PIM by Snatching QRS Part Three: QRS Background Inovis Delves into PIM by Snatching QRS Part Three: QRS Background P.J. Jakovljevic - November 18, 2004 Read Comments QRS Background On September 3, Inovis International , Inc . An electronic data interchange (EDI), business-to-business (B2B), and value-added network (VAN) connectivity specialist, and a leader in providing e-business commerce automation solutions that facilitate the more effective management of retail, supply, and
11/18/2004

Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service
Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information. But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key data was often lost. By implementing an integrated enterprise application, the company now has centralized customer contact information, and improved customer relationships.

PIM CONTACT: Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service Case Study: Georg Fischer’s CRM Investment Improves Transparency and Customer Service Source: Maximizer Software Document Type: Case Study Description: Georg Fischer, a global provider of fluid-handling systems, was using a simple database to manage customer contact information. But the company couldn’t effectively track the progress of customer relationships, opportunities, and projects, and so key data was often
4/16/2008 5:53:00 PM

Siebel Enters Smaller Markets in a Big Way
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises mid-size businesses a more affordable, scaled down version of Siebel’s top tier application suite.

PIM CONTACT: siebel systems, online crm, sales force crm, hosted crm, sales leads management, crm providers, crm free online, sales tracking software, customer support software, crm asp, crm programs, siebel on demand, crm companies, siebel 7, lead tracking software, lead management system, crm sales software, sales consulting, sales leads, crm software online, sales tracking system, lead management software, easy crm, crm demo, sales management software, small business crm, sales automation, microsoft crm demo, contact software, crm sales, crm product, web based crm, crm softwares, top crm, best crm .
8/21/2000

Giant Office Software


PIM CONTACT: Giant works for a high-volume service business or small or medium manufacturer. It combines hard financial information on orders and payments along with soft information such as contact notes and correspondence into one system.

3 Steps to Making Every Interaction Count
What happens between the time customers begin to research a product and the final purchase? They’re likely to check out your—and your competitors’—websites, retail stores, contact centers, and blogs. And each point of contact puts your company in a competitive situation. That’s why the most important issue is how your company tracks customer activity in today’s multichannel world.

PIM CONTACT: 3 Steps to Making Every Interaction Count 3 Steps to Making Every Interaction Count Source: RightNow Technologies Document Type: White Paper Description: What happens between the time customers begin to research a product and the final purchase? They’re likely to check out your—and your competitors’—websites, retail stores, contact centers, and blogs. And each point of contact puts your company in a competitive situation. That’s why the most important issue is how your company tracks customer
6/13/2007 4:47:00 PM


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