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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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SAP Showcases Augmented Reality Android Apps
At the recent Super Mobility Week, SAP showcased two augmented reality (AR) apps, the SAP AR Warehouse Picker and SAP AR Service Technician mobile apps, which

playback  voice notes, recording, and playback functions on the device are intended to allow service technicians to create a knowledge base that is accessible to others.   If you want more information on AR solutions from SAP, read this pdf . Similar shop floor/warehouse and field service AR solutions have been previewed in recent events by Plex Systems ( see video ), QAD, IFS , and salesforce.com , and one should imagine many more software vendors jumping on the bandwagon.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Lipstream Speaks to Kana


Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites a way to talk to their customers.

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Peace of Mind through Surveillance: Affordable Solutions for Homes and SMBs


Today’s fast-paced lifestyle means many people spend a considerable amount of time in a mobile state, going between home, office, and meetings. With increasing pressure on time and mobility, the ability to secure important assets, both digitally and physically, has become critical. But there is an easy and affordable solution—learn how a surveillance system can be put into place using network attached storage.

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Finding Time for Yourself, Your Family, and Your PDA


Analyst Analogy    In the 1996 movie Jerry Maguire, Tom Cruise's character—a workaholic sports agent—decides that he’s had enough of trying to sign as many athletes as possible with his “show me the money” attitude and opts instead for fewer athletes on his roster where he will create a more “personal relationship” with them. He decides to write what he calls his “mission statement”—hoping the

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Case Study: Small Retail Chain Gears Up for Rapid Growth


Elephant Pharm, a start-up retail chain in the natural health and wellness retail market, needed a software solution to help the company compete with the bigger players in the industry, and to achieve rapid growth. The retailer found the right software with Aldata Solution.

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Podcast: What the Revolution in ERP for Distribution Means to Your Organization


Today, globalization is becoming a way of business. With big-box retailers, supplier relationship management (SRM) has become an important component in how organizations conduct business. In this podcast, Rodney Winger from Epicor discusses ERP - distribution software and SRM solutions.

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Savvion Inc. BusinessManager 7.5 for Business Process Management Certification Report


Savvion Inc.'s business process management solution, BusinessManager 7.5, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, and in-depth analyst commentary from TEC Analyst Kurt (Yu) Chen.

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Optimizing the Supply Chain and Increasing Customer Satisfaction: An Interview with Robert Abate of RCG Information Technology


Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence provides to help address these topics.

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Data Governance: Controlling Your Organization’s Mission-critical Information


Controlling your company’s key information through data governance is more than just good practice—it can make the difference between success and failure at meeting compliance requirements and at arming your organization with a competitive edge.

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Applying the Power of Social Networks to Customer Relationship Management


Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

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KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

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