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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 plm crm


If There's One Thing CRM Tells Us: Don't Do PLM the Same Way
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the early days of customer relationship

plm crm  ifs and hows of PLM investment. What CRM is actually about can be summarized in four points collecting all the data concerning the customer to enable and empower individuals—the so-called single view of the customer ; presenting that data in a way that is meaningful to different users; delivering specific customer care functionality, such as sales management, support, and call management; and actually using the collected information to adjust processes and product offerings to deliver more value

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Core PLM for Discrete Industries

The foundation of product lifecycle management (PLM) for the discrete manufacturing industries is product data management (PDM). It covers design and product-related aspects of PLM including management of material specifications, product structures, production processes, design tools, document management, and design collaboration. 

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Documents related to » plm crm

The Many Faces of PLM Part Two: The Future of the PLM Suite


The future of the PLM Suite will include more applications that cover product-related functionality and further expand the benefits available. As the PLM Suite matures, companies will benefit from increased functionality and increased integration between business processes. The ultimate expression of this more mature solution will result in a broad suite of focused, integrated applications that leverage a core of unified, structured product data - the PLM Platform.

plm crm  a suite of solutions PLM will probably be as broad as CRM or SCM are today. PLM will continue to expand, as we have seen from the growth strategy of companies like Agile Software . Agile has aggressively expanded their product suite through acquisition, with more than 5 acquisitions announced in less than two years, see Has Consolidation Made The PLM Market More Agile? This is Part Two of a two-part article. Part One discussed the current state of the PLM Suite and provided insight into how Read More

Social PLM and CRM - Dassault Systèmes and Netvibes (Under the Exalead Brand)


The voice of the customer (VOC) concept has been around for decades, but the Internet and social media technologies have finally enabled it to its fullest degree. We have all heard of (and perhaps even contributed to) customers venting their anger or expressing their delight with some vendor’s service or some product’s characteristics and performance via online forums. A company’s ability to

plm crm  PLM and CRM - Dassault Systèmes and Netvibes (Under the Exalead Brand) The  voice of the customer (VOC)  concept has been around for decades, but the Internet and  social media  technologies have finally enabled it to its fullest degree. We have all heard of (and perhaps even contributed to) customers venting their anger or expressing their delight with some vendor’s service or some product’s characteristics and performance via online forums. A company’s ability to spot market trends in a Read More

Can ERP Speak PLM?


Because product lifecycle management (PLM) offers a host of benefits to manufacturers, it has become one of the fastest growing categories of enterprise applications. But a PLM system needs to work hand-in-hand with an enterprise resource planning system, so how can an organization integrate these two enterprise applications, which "speak" in different languages?

plm crm  return on investment (ROI), PLM has become one of the fastest growing categories of enterprise applications. The PLM market today consists of vendors offering a variety of solutions that in some way offer value to the product life cycle, but there is no single vendor that is supplying all of the solutions required to support a full PLM program (please see The PLM Program ). Many PLM solutions have their roots in the engineering department, but make no mistake—PLM is an enterprise application suite, and Read More

Top 10 PLM Pitfalls To Avoid


Product lifecycle management (PLM) implementation strategies are in many cases unique from company to company. However, it is not uncommon for companies to encounter some of the same obstacles or pitfalls along the way. Understanding where these nasty little pitfalls lie will hopefully help you steer clear of them, and improve your chances for PLM success.

plm crm  , PLM Cost , PLM CRM , PLM Engineering , PLM Evaluation , PLM Financial , PLM Global , PLM Implementation , PLM Industry , PLM Knowledge , PLM Management , PLM Manufacturing , PLM Marketing . Foreword The original 'Top 10 PLM Pitfalls to Avoid' white paper summary was developed in conjunction with a Web seminar series on Product Lifecycle Management (PLM) given collaboratively by John Stark Associates and SofTech, Inc. in late 2005. Since the paper's first issue, people from over 1,000 companies Read More

PLM Fundamentals: A Framework for Approaching PLM Initiatives


It may come as a surprise to you, but every organization that brings a product to market already has a product lifecycle management (PLM) system in place. And the choices as to which software tools or system an organization should employ in its initiatives should be entirely based on the review and assessment of its current PLM system.

plm crm  A Framework for Approaching PLM Initiatives PLM Fundamentals: A Framwork for Approaching PLM Initiatives If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Datastay has developed an industry leading PLM application to give you the framework on which to manage all of your product lifecycle efforts. Source : Datastay Datastay's applications Datastay PLM Datastay Quality Datastay NPI Datastay Change Datastay Capomastro Other Applications Read More

Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

plm crm  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

plm crm  Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? R. Garland - September 5, 2001 Introduction  There are a LOT of CRM vendors. If you count the pure-play Integrated CRM vendors and niche, or, fill-the-cracks vendors, there at least fifty from which to choose. Should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting Read More

Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

plm crm  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More

e-PLM


NGC’s e-PLM is a Web-based solution for line planning, style spec development, costing, and Consumer Product Safety Improvement Act (CPSIA) compliance. It includes functionality for workflow, collaboration, and exception management. e-PLM integrates with e-SPS, NGC’s Web-based companion for purchase order (PO) distribution, work-in-process (WIP) tracking, quality control, and inbound logistics.  

plm crm  PLM NGC’s e-PLM is a Web-based solution for line planning, style spec development, costing, and Consumer Product Safety Improvement Act (CPSIA) compliance. It includes functionality for workflow, collaboration, and exception management. e-PLM integrates with e-SPS, NGC’s Web-based companion for purchase order (PO) distribution, work-in-process (WIP) tracking, quality control, and inbound logistics. Read More

CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born


Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.

plm crm  is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born R. Garland - August 27, 2001 A Brief (!) History of CRM  In the early 90's, paralleling the publication of Hammer and Champy's Reengineering the Corporation , there were three Northern California companies that each had similar visions of incorporating BPR (Business Process Reengineering) concepts into Front Office Read More

How PLM Drives Profitable Growth


Discover the key benefits of PLM in Balanced PLM Programs Drive Profitable Growth.

plm crm  PLM Drives Profitable Growth No matter what kind of manufacturing your company does, a product lifecycle management (PLM) solution can improve your productivity, accuracy, decision making, and profitability. Discover the key benefits of PLM in Balanced PLM Programs Drive Profitable Growth . You'll learn how an integrated PLM solution can ensure successful product development, manufacturing, running changes, and build-outs support a team philosophy characterized by shared knowledge and understanding Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

plm crm  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More

A Two-layer Model for Fashion PLM Functionality


To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion products and business processes, the article introduces a two-layer model to facilitate the process of selecting a fashion PLM solution.

plm crm  Two-layer Model for Fashion PLM Functionality The past few years have seen the fashion industry show a significantly increasing passion for product lifecycle management (PLM) methodology. Generally speaking, a fashion PLM solution is a tailored PLM solution (compared with the general or comprehensive PLM) with extra functionality that serves the specificities of this industry in order to help the manufacturers and retailers of fashion goods (including apparel, footwear, accessories, etc.) to achieve more Read More

Agiline CRM


Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other front-office and back-office applications. To help your mobile representatives, Agiline provides a disconnected version that allows complete access to customer information.  

plm crm  CRM Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other Read More