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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 pmo challenges how to overcome them


Data Mining with MicroStrategy: Using the BI Platform to Distribute Data Mining and Predictive Analytics to the Masses
Data mining and predictive analysis applications can help you make knowledge-driven decisions and improve efficiency. But the user adoption of these tools has

pmo challenges how to overcome them  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Hosted Unified Communications: What You Need to Know to Determine if it is Right for Your Organization


A true unified communications (UC) solution, integrated with hosted voice over Internet protocol (VoIP) phone service helps improve fluidity of office communication and collaboration. But before decision makers can decide whether or not a hosted unified communications solution is right for their organizations, they must decide whether or not to adopt cloud (hosted) technology. Find out more.

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8 Questions to Ask to Successfully Negotiate a Phone System Deal


The process of determining which phone system is best for your organization’s needs can be a time-consuming process. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but also one with long term consequences if your team is stuck with a system that doesn’t fulfill your business needs. Here are eight questions to ask phone system vendors before you agree to purchase.

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How to Improve Business Results through Secure Single Sign-on to SAP


On top of the many challenges faced by IT managers today comes yet another challenge: ensuring efficient and secure user access to SAP. Because of the unencrypted communication between users’ workstations and the backend servers, the SAP environment—and the confidential data it stores—become vulnerable. With a secure single sign-on solution to SAP, however, you can significantly improve the security of this environment.

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Why HR Technology Design Matters: Things to Look For in a Solution that Employees Will Love to Use


Move beyond the user interface. User experience (UX) design is equal parts art and science, and more important to a people management solution than ever before. An outstanding UX is the difference between an employee getting the right information they need on the first try and a frustrated call to support.

This visual guide spotlights five UX features to watch out for in a solution employees will love to use. From more information with fewer clicks to gamified elements that engage employees, these cornerstones of UX design will be found in the devices and software we rely on every day to “just work.”

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Using ERP to Deliver Ecommerce for Engineer to Order Companies


Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase profits. This white paper outlines the ways that enterprise resource planning (ERP) software can facilitate ETO eCommerce by opening portals to suppliers, project collaborators, and customers. Realize the benefits of eCommerce in the ETO setting with ERP software.

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Taking It to the Streets: A Guide to Wide Area Wireless for the Non-technical Business Professional


It s hard to go anywhere these days and not see ads for mobile wireless carriers. But the technology is so confusing and the choices so overwhelming, it can be impossible to know which solution to choose. Before making the wrong choice, it’s best to have a basic understanding of mobile wireless communication—how it is currently being used in the industry, and how it can benefit your organization in the future.

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CallidusCloud Connections C3—Focusing on Sales and Marketing to “Lead to Money”


This year’s CallidusCloud Connections C3 conference in Las Vegas furthered CallidusCloud’s efforts to push the market awareness of its Lead to Money suite. While the incentive and compensation and configure price quote (CPQ) modules remain two main entry points for most customers, at the conference the vendor focused on the ability of the suite to make sales and marketing work as one in order to close deals faster.

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Ways to Migrate Windows Applications to UNIX/Linux


Migration can be risky and expensive if handled by inexperienced developers. Seemingly small things can lead to bigger issues and cause performance problems. Hence, the services of a professional migration service provider who has executed similar projects is recommended. Learn about the different ways you can completely migrate from Windows to UNIX and Linux, so that you can make an intelligent, informed decision.

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What Small Staffing Agencies Need to Know to Protect Themselves and Their Clients


For small staffing agencies, background screening of temporary employees is not only a key component in protecting their customers and their business, but also necessary to compete with large staffing agencies that typically employ such vetting procedures as a matter of course. This industry brief outlines the risks that arise from bad hires and how careful background screening can mitigate those risks. Read the white paper.

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The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value


Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move toward this approach.

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