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One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

police dispatcher training  ranging from Public Security (Police and Fire Services) to contact centers and more. For its part, the Forecasting and Planning Suite was designed to address the mid- and long-term needs of the service sector for forecasting customer demand and accordingly planning staffing levels (in terms of quantities and skill mix) in the various territories and business lines. Prior to staffing the shifts for a given week or month, one must first ensure that a given individual will be available to work on particular Read More

Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » police dispatcher training


Case Study: Royal Ahold
Ahold—an international group of supermarkets and food service operators based in the US and Europe—needed a way to provide compliance training, and ensure that

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onDemand Software
OnDemand Software, a division of Global Knowledge, Inc. is a leading provider of self-service training automation software.

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Companies Worldwide Embrace New Methods of Enterprise Software Training
In order to analyze today's usage, trends, and requirements in the area of enterprise software training, SAP commissioned a study to analyze this dedicated

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10 Steps to Justifying a Learning Management System for Your Partner and Supplier Training
Consistency is a common challenge for partner and supplier managers across industries and around the world. How can companies instill common messaging, brand

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Dispelling the Myths of End-user Training
User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software

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Reducing Turnover and Managing Change: How Retailers Can Benefit from a New Approach to Training and Talent Management
This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession

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Training Partner LMS
GeoMetrix's Training Partner is a sophisticated LMS product suite. Training Partner targets the operational and management needs of commercial, corporate and

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The Importance of Software Training: Save Money While Improving Workplace Morale
“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee

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Trends in Training Your Extended Enterprise: Partners and Customers
SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to

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Employee Training in a Recession
Organizations reassessing their staffing levels are both reducing headcount and cutting employee-related expenses, even if training can provide long-term

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Smart e-HR
ePower solutions include personnel administration and performance management. It also offers training and tools in HR help desk, personal development, job

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IRM UK
IRM UK Strategic IT Training is a training provider for IT and business professionals and managers. Its carefully selected presenters have superior technical

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Smart Training Centers
Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be

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Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

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