Regardless of your industry, the population of millennials—employees who reached working age after 2000—is probably growing rapidly at your company. As the generation that grew up with technology, they know how to stay hyper-connected with people and information.
This capacity, combined with young people’s natural energy and tendency to generate novel ideas, can accelerate innovation and productivity at any company if people and processes are properly managed. This paper describes approaches for recruiting and retaining this generation that has been alternatively described as entitled and creative.
First, you may need to address conflicts with older workers if they resent millennials’ demands for flexible work arrangements and career advancement. Ask these groups to work together, foster as much transparency as possible across the organization, and ask what each individual needs to succeed in the enterprise.