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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

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Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Getting a Return on Supply Chain Compliance


Change your paradigm by using supply chain compliance as a competitive tool to grow your business.  By viewing your organization from the inside out, you’ll make better decisions and better position your company against the competition by building strategic partnerships.

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Next-generation Tool for Software Comparison Hits the Web


TEC has just released the second generation of its flagship software comparison tool, eBestMatch, which allows users to compare enterprise software side-by-side, down to the minutest level of detail. This version (see below to find out how to snag a free trial) provides immediate user responsiveness, giving you the feeling you’re leveraging a slick desktop app rather than a Web page.

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FIMS


PDG Group Model 934 FIMS Compass is a powerful reporting and business intelligence tool that gives you access to the wealth of insight and information in your FIMS system.

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Unica


Unica Corporation's vision is give companies the tools they need to deliver high-performance marketing, from beginning to end. The company provides enterprise marketing management solutions for companies that want to optimize customer acquisition and relationship management, streamline processes, and empower strategic planning. Unica counts more than 250 businesses worldwide that rely on its software and services. The company is privately held with offices in the USA, UK, Australia, and Singapore; and a worldwide network of partners. Unica's solutions support the following: - Gather and analyze knowledge from multiple data sources - Identify customer wants and needs - Plan, execute, and manage tailored programs for interactions through multiple touchpoints - Measure and optimize marketing effectiveness

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Navigating Complexities of Local Advertising Implementation


Online advertising has grown so fast that it has surpassed billboards, magazines, and cable in spending. Local advertising is growing even faster, and the need to provide competitive services to advertisers is becoming imperative. As demand for local listings increases, a tool enabling advertisers to manage their own web site listings will not only save them significant operating dollars, it’ll provide a competitive edge.

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Sugar Enterprise


Sugar Enterprise delivers CRM functionality aimed at large companies needing a tool to manage all interactions across the customer life cycle. The application includes reporting tools such as SQL reporting. Sugar Enterprise supports MySQL and Oracle databases.  

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A New Discipline in E-mail Etiquette: Creating Confidence in Enterprise E-mail


E-mail is a powerful business tool that most enterprises can’t live without. Unfortunately, along with its capability of accelerating commerce, productivity, and social interactions, there are some drawbacks—such as spam! Companies that rely on e-mail to do business simply can’t afford the negative affects of spam. However, new technology is emerging that helps stop spam and allows users to get on with business.

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10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract


Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most profit, while you just want to get the service and features you need at the lowest possible price. The key to avoiding a contract with more—or less—service than you need? Ask the right questions. Find out what you should ask before signing on the dotted line.

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Oracle Buys SelectMinds


Oracle announced the acquisition of SelectMinds, a company that developed a cloud-based social referral engine. SelectMinds' tool was "designed to leverage the social connections of current and former employees to generate referral applications." The addition of  SelectMinds to Oracle's recruitment and talent management solutions aims to ensure high-quality referrals to organizations interested in

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Dashboards and Scorecards: Linking Management Reporting to Execution


Word processing software was introduced to improve employee performance, and has become an integral tool for every business. In much the same way, dashboards and scorecards will become the tools for improving business performance management and strategy execution. That’s why its essential for managers to gain an overview of dashboards and scorecards, including their benefits, strengths, and integration.

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