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Software Functionality Revealed in Detail
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 position outsourcing


Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America

position outsourcing  has maintained a stable position in the global outsourcing market. Proximity to the US and a Spanish-language consumer market with stable growth have helped Mexico maintain its position as a common destination for nearshore call center and BPO operations as well as IT outsourcing. Brazil —This country is already a big world player in IT outsourcing. The Brazilian government has been making efforts to encourage offshoring and maintain its IT quality services and infrastructure. Brazil is also taking

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » position outsourcing

Forget Speeds and Feeds-ERP Outsourcing for the Mid-market


If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the various models. The best way to make a comparison in a thoughtful and effective manner is to develop individual specifications matching buyer needs with service provider strengths in order to make an enduring match. Find out how.

position outsourcing  many outsourcing companies to position themselves as providers of a utility service. If you need more of any data center commodity, open the outsourcer's faucet to receive exactly the quantity you need. When your need diminishes, reduce the fl ow back to its normal state. However, “utility” really doesn't connote a deep partnership between companies. Utilities can be switched on and off at will without human intervention. As companies explored the software side of the IT equation for ways to remain Read More

Is One Country Good Enough to Handle Your Outsourcing Business?


Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio

position outsourcing  be in a better position to manage macro risks. If there are complementary elements amongst those countries, you may expect a hedging situation. For example, when you discover that outsourcing to a certain country becomes unprofitable due to increased programmer wages, you may find that in another country wages are going down due to the surplus of programmers. Country diversity helps you manage risks, but we should also realize that there are costs associated with expanding your outsourcing destinations. Read More

Outsourcing Corporate Tax Services


In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies should rely on proven specialists to address their tax compliance and payment needs.

position outsourcing  Tax Services In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies should rely on proven specialists to address their tax compliance and payment needs. Read More

Outsourcing Supply Chain Planning Processes


Supply chain planning tools deliver potentially tremendous savings when well implemented, and wreak havoc when they fail. A company considering an outsourcing strategy for their supply chain planning processes should first address some key aspects of these tools.

position outsourcing  in maintaining its leading position in the industry, and has stuck with the project despite the initial glitches. (Koch, Christopher. 2004. Nike Rebounds. CIO Magazine . June 15. http://www.cio.com/archive/061504/nike.html [accessed September 21, 2005].) SCP Solutions Are Supply Chain Specific and Require a Different Support Model than More Standard Applications Vendors continue to create industry templates as an attempt to simplify SCP implementations. Embedded in the templates are predefined strategies Read More

Choosing the Right Call Center Outsourcing Partner: Canada Builds a Strong Case


As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars.

position outsourcing  the Right Call Center Outsourcing Partner: Canada Builds a Strong Case As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border. Canada builds a solid case for any company’s outsourcing dollars. Read More

Using IWR to Cut Labor Costs without Outsourcing


Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as data entry departments of big government agencies and large financial institutions. In fact, IWR can automate data entry at a cost so low that it enables users of the technology to successfully compete against offshore service bureaus.

position outsourcing  IWR to Cut Labor Costs without Outsourcing Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as data entry departments of big government agencies and large financial institutions. In fact, IWR can automate data entry at a cost so low that it enables users of the technology to successfully compete against offshore service bureaus. Read More

Outsourcing--Applications Software RFI/RFP Template


Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility

position outsourcing   Read More

Deltek Acquires Axium to Solidify Its A&E Position


Deltek has acquired Axium, a provider of accounting and project management solutions to more than 2,200 architecture and engineering (A&E) firms throughout North America. The two companies, once direct competitors, are united by an unwavering commitment to the A&E industry.

position outsourcing  to Solidify Its A&E Position Deltek has acquired Axium , a provider of accounting and project management solutions to more than 2,200 architecture and engineering (A&E) firms throughout North America. The two companies, once direct competitors, are united by an unwavering commitment to the A&E industry. Moreover, with 12,000 A&E customers combined, Deltek expects to deliver the world’s broadest and deepest project-based enterprise resource planning (ERP) solutions for A&E firms of all sizes.   While Read More

The Benefits of Call Center Outsourcing


An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

position outsourcing  Benefits of Call Center Outsourcing An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More

Retro-sourcing: A Safety Net for Outsourcing Engagements


Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions.

position outsourcing  sourcing: A Safety Net for Outsourcing Engagements Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions. Read More

Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing


Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture.

position outsourcing  management and financial analysis positions. Kapila and his team from GRM Group, complement executive teams on assignments by leveraging business operations, offshore outsourcing, and corporate development experience. Kapila holds an undergraduate degree in Electronics Engineering from Punjab University, an MBA from the American University, and has completed Executive Education at Harvard Business School. He can be reached by e-mail at nkapila@bellsouth.net or by phone at (404)321-7515. Read More

Application Software Outsourcing: Buyers Are Seeking More Expertise from Providers


In a previous blog post, based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process

position outsourcing  Software Outsourcing: Buyers Are Seeking More Expertise from Providers In a previous blog post , based on TEC’s outsourcing selection criteria, I summarized 6 types of experiences that a buyer should consider when choosing the best provider for application software outsourcing projects. Since then, my interest has been raised to the level of taking a further look into outsourcing buyers’ requirements for their potential providers’ expertise in a real selection process. Thanks to TEC’s Ou Read More

Outsourcing--IT Infrastructure RFI/RFP Template


Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility

position outsourcing   Read More

Selecting an Outsourcing Provider-Art or Science?


As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting one?

position outsourcing  own message or business proposition makes the selection process very confusing and somewhat overwhelming. Many companies, especially small to midsize companies, do not have any experience with outsourcing. They typically have few or no available resources to research the market and have a lot to lose from a failed outsourcing effort. On the other hand, a successful outsourcing relationship can yield tremendous benefits, significant cost savings, and allow the company to spend more of its energy focusing Read More