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The Executive Guide to Contract and Chargeback Management
Life sciences companies are struggling to manage large group purchase organization (GPO) contracts, process chargeback submissions, and ensure that pricing

ppt on electronic customer relationship management  Executive Guide to Contract and Chargeback Management With deductions from chargebacks ranging from 2 to 15 percent of gross revenue, manufacturers of all sizes recognize that this single aspect of their business can determine whether or not they can achieve and sustain profitability. They know that accurate adjudication of chargebacks is critical to their ability to demonstrate Medicare/Medicaid pricing compliance, and that fines for improper government pricing can range from tens of millions to Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » ppt on electronic customer relationship management


TEC's Mid-market ERP-Distribution Buyer’s Guide
Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices

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Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best-of-breed Decisions
The trade-off between best-of-breed functionality and ease of integration is no longer so simple. Enterprise resource planning (ERP) software continues to

ppt on electronic customer relationship management  ERP planning | ERP ppt | ERP presentation | ERP product | ERP project | ERP small business | ERP software application | ERP software comparison | ERP software systems | ERP solution | ERP solutions | ERP strategy | ERP supply chain management | ERP systems | extending erp | free erp software | implementing best practices | implementing erp | industry best practices | integrated business | integrated business systems | integrated development | integrated gps | integrated management | integrated management Read More...
Streamlining for Success: The Lean Supply Chain
When flexibility and speed are requisites for success, it’s the lean organization that leads the race. World-class manufacturing organizations know the value of

ppt on electronic customer relationship management  | order fulfillment | ppt supply chain | process supply chain | production planning | production scheduling | production supply chain | purchasing supply chain | reverse logistics | rfid supply chain | sales and operations planning | six sigma supply chain | supplier collaboration | supplier relationship management | supply chain | supply chain analysis | supply chain and logistics | supply chain automation | supply chain best practices | supply chain collaboration | supply chain definition | supply chain Read More...
Strategies for Profitable Growth: Aerospace and Defense Manufacturing
The aerospace and defense (A&D) manufacturing industry is always changing. That’s why A&D manufacturers are constantly seeking better ways to manage complexity,

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Facilitating Compliance and Intelligent Information Management with Effective Database Management
Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit

ppt on electronic customer relationship management  Compliance and Intelligent Information Management with Effective Database Management Data breach is a very real problem in business today. Every day, organizations store massive amounts of data inside database tables—data ranging from credit card transactions to product inventories. This valuable information is what runs the business. In order to protect this data and stay on top of compliance, an enterprise data management solution that respects information privacy regulations should be Read More...
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

ppt on electronic customer relationship management  Voyager Solutions for Supply Chain Management (SCM) Certification Report Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More...
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

ppt on electronic customer relationship management  Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization Originally published - April 12, 2006 The market uses the terms business performance management (BPM), corporate performance management (CPM), and enterprise performance management (EPM) interchangeably. Vendors and industry analysts use these terms to describe performance management, but essentially they all mean the same thing. BPM represents the next generation of business Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

ppt on electronic customer relationship management  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More...
Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the

ppt on electronic customer relationship management  Performance Management: The Key to Successful Performance Management Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the performance of the organization’s people and processes, and then act on that vision. Using common performance management (PM) tools and systems—designed to ensure the effective use of consistent information—is critical to the success of the business. Find out why. Read More...
Document Management and Digital Asset Management Is There a Difference and What Might It Be?
As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite

ppt on electronic customer relationship management  Management and Digital Asset Management Is There a Difference and What Might It Be? Introduction Everywhere you look within organizations, there is content. All this content needs to be managed. At first it was static information, and documents published on the Internet needed management solutions. As a result document management (DM) emerged as the mechanism or process to create, capture, manage, store, and deliver these documents to the right departments and individuals. Digital Assets Today, Read More...
Do You Need a Content Management System?
Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both

ppt on electronic customer relationship management  You Need a Content Management System? Introduction The ongoing drive to save time and money drives organizations to look into content management. As the costs of software and implementation range from almost free to millions of dollars and choosing the right vendor or system is vital, this decision can be daunting. The term content management : What does it mean? Content management is a phrase you hear everywhere these days. Companies claim they do content management and vendors say that they sell Read More...
LCMS Exposed! Understanding the Differences between Learning Management and Learning Content Management
The Cost of Learning—a Very Brief HistoryTraining (or learning) has always been viewed as a cost center (representing a cost of doing business similar to

ppt on electronic customer relationship management  Exposed! Understanding the Differences between Learning Management and Learning Content Management The Cost of Learning—a Very Brief History Training (or learning) has always been viewed as a cost center (representing a cost of doing business similar to other employee costs such as salary, commissions, and benefits). That's why many organizations in the past have struggled with the challenge of justifying the cost of training in their budgets. Today, organizations are making significant investments Read More...
Systems Monitoring and Management: Vendor Evaluation Checklist
This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for

ppt on electronic customer relationship management  Monitoring and Management: Vendor Evaluation Checklist This systems’ monitoring and management vendor evaluation checklist from Uptime Software is designed to help IT managers and administrators as they search for the right solution. It is intended to be a generic list that can be updated, expanded, and customized depending on your exact requirements. You are welcome to edit and modify each of the items as you see fit. Read More...

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