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Software Functionality Revealed in Detail
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 pr editorial


PeopleSoft Joins The Hunt For SMEs
There has been significant hubbub in the mid-market, with all Tier 1 players delivering solutions tailored for small-to-medium enterprises (SMEs). PeopleSoft

pr editorial  clear from PeopleSoft's typical PR announcement what the 'killer' value proposition differentiator is. Vendors, particularly the Tier 1, still have their work cut out for them. Those who can deliver solutions that satisfy the exacting, stringent requirements of vertical markets are in the driver's seat to capture that market segment. Meeting the mid-market's needs will also require ERP vendors to improve ease of installation, ROI, interoperability, and service support networks. Moreover, escalating

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Grupo Edebé lidera el futuro del mercado editorial con UNIT4 ekon en Cloud Computing




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ERP Vendor to Client: "You Incompetent and Clueless Fools"


The backstory: a lawsuit filed in 2008 by Alabama pet food maker Sunshine Mills over a Ross Systems ERP implementation. Fast-forward to December 3, 2010, when an Alabama jury awarded Sunshine Mills $61 million (USD) in damages ($45 million of which were punitive). From CIO.com's article about the verdict, quoting Sunshine Mills attorney Daniel McDowell: Ross Systems handled the

pr editorial  place. {democracy:56} Could This PR Disaster Have Been Averted? It's tempting to wave off this unfortunate public relations disaster as simply a manifestation of a certain arrogance in dev culture, or perhaps sheer blindness when it comes to usability issues. Also, software developers are not famous for being humble, or for being experts on usability. And also , well, newsflash: sometimes people just hate people, and in particular, sometimes people hate customers. It happens. I'll bet this mudslinging Read More

The Art, Science, and Software behind (Optimal) Retail Pricing: Part 1


The “Four Ps” of marketing strategy, also known as the "marketing mix," are basically applicable to all businesses. TEC’s two-part blog post series in 2008 talked about the importance of pricing management in a down economy. Price and promotion in particular are the lubricants in retailing, although the two remaining Ps--product and place, are indisputably important there as well. In his guest

pr editorial  analyzed one particular JDA PR with concrete and credible advice to embattled manufacturers in a tough economy . In  July of 2009, JDA’s PR asserted that with their profits and revenue goals on the line, retailers are striving to build stronger bonds with their customers . One strategy that is reportedly gaining notice with leading retailers is consumer-centric pricing and promotions. To that end, early-adopter retailers are pricing and promoting items according to local demand, consumer  demographics Read More

5 Quick Ways to Help Your Company Go Green While Cutting Costs


With all the recent talk of the economy and the environment, I thought it would be relevant to look at some of the small things we, as individuals, can do to help our companies battle the economic downturn while saving our planet. Today, social responsibility is not only good PR, it makes good business sense. Here are some simple steps you can take to help your company go green while still keeping

pr editorial  is not only good PR, it makes good business sense. Here are some simple steps you can take to help your company go green while still keeping extra “green” in its pockets: 1. Unplug that printer. The average American uses approximately 700 pounds of paper a year. Imagine the cost savings of reducing paper consumption at the office, or even better, implementing a paperless office strategy. Simple strategies like replacing a traditional fax machine with a fax server and moving clients to electronic invoi Read More

Microsoft Hopes to Win Over Consumer Privacy Advocates


Microsoft aims to assist users understand privacy issues by embedding privacy agents into its web browser

pr editorial  company making a nasty PR mistake. Some months ago DoubleClick purchased Abacus Direct, a company engaged in off-line marketing. Abacus had huge databases of personally identifying information about people who shopped through catalogs and other Abacus customers. This created the possibility that DoubleClick could put these personally identifying data together with the data it collects about individuals - who it cannot identify - by serving ads. Indeed, DoubleClick intended to do this, though an opt-out mo Read More

Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market


Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider model can be a very attractive offering.

pr editorial  Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market The dot-com age of the mid-nineties introduced the application hosting model to the business world. Thus, a plethora of companies offering a wide range of software as a service (SaaS) typically offered hosted legacy customer relationship management (CRM) and enterprise resource planning (ERP) systems, allowing many to join the Internet revolution. Unfortunately with the sudden burst of the dot-com bubble Read More

IBM Updates the Netfinity Line


IBM finally seems to have gotten the message of “smaller is better” when it comes to rackmount servers with the introduction of three new models to its Netfinity line of Intel-based servers

pr editorial  their business. Despite the PR information talking about the 6000R being used for database and ERP applications, these servers should not be aimed at the back office of very large data centers - they are not beefy enough to handle something like a large Oracle 8i database. Very large data centers are better suited to the Unix market, where IBM's RS/6000 series is putting out some serious performance figures. (IBM will also try to sell you an S/390 for data centers, but that's a different discussion.) An Read More

How to Measure Customer Satisfaction


Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

pr editorial  satisfaction in this area: PR = (actual amount billed – price on the purchase order) ÷ price on the purchase order If the actual amount billed was less than the purchase order price, then this metric will be negative, meaning customer expectations have been exceeded. If the actual amount billed was equal to the purchase order price, then this metric will be zero—customer expectations have been fully met. If the actual amount billed was more than the purchase order price, then this metric will be posi Read More

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

pr editorial  in this case a PR company and a telemarketing agency, who were interested in the results of the research for their own ends). Getting to “yes” and avoiding “no” Getting the FD and MD to approve a recommendation of the IT department will certainly be easier if they have heard of you as a vendor and your reputation is sound. Good marketing is an important part of this, but it helps if the message being conveyed rings true. Without a “yes” from these the top dogs the sale will not happen. But, Read More

The Value of a Learning Management Compliance Solution


Companies spend millions each year conducting mandatory training. Whether triggered by an audit, the risk of non-compliance, bad PR, or internal training requirements, achieving compliance can be difficult and costly. One of the biggest challenges that organizations face today is reducing costs from fines and lawsuits. Download this white paper to find out how a learning management compliance solution can help manage your compliance requirements.

pr editorial  risk of non-compliance, bad PR, or internal training requirements, achieving compliance can be difficult and costly. One of the biggest challenges that organizations face today is reducing costs from fines and lawsuits. Download this white paper to find out how a learning management compliance solution can help manage your compliance requirements. Read More

Strategic Communications, Inc.


Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and editorial services.

pr editorial  Communications, Inc. Strategic Communications (StratComm) is a management and content development company. Content StratComm specializes in includes training, skill assessments, and editorial services. Read More

Experiencing a Different Corporate Culture at QAD Explore 2008


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pr editorial  is not necessarily to provide a typical analyst alert after attending a vendor's annual user conference, in this case the  QAD Explore 2008 in Orlando, Florida (US) last month. This is not to imply that there was nothing there to write home about either. Quite the contrary, the multiple-day event was, well, eventful for market observers and hundreds of QAD 's global customers from both an official (announcements, product demos, etc.) and a fun (food, booze & entertainment) viewpoint. While all of the Read More

TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions


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pr editorial  research and product information provides companies with easy access to a database of thousands of technology white papers and case studies. Whether they're white papers from industry vendors and thought leaders, or case studies addressing real-world business challenges, all content is vetted and approved according to editorial guidelines before being added to the searchable database of technology papers, ensuring maximum value for readers. TEC White Papers visitors can search by most recommended or mo Read More

A Couple of "Five Procurement Commandments" in a Down Economy


As is the case with white papers, vendors' press releases (PR) can range from blatant bragging about the "latest-and-greatest" product capabilities (and other marketing "fluff") to tastefully asserting competence and educating the market about specific issues. One example of the latter would be Emptoris' April 2008 PR on the findings  of a panel of financial and procurement experts that have

pr editorial  Emptoris ' April 2008 PR on the findings   of a panel of financial and procurement experts that have worked and consulted with leading Fortune 1000 companies. These experts offered their advice to chief procurement officers (CPOs) on actions to take to weather, and even excel in, a potentially uncertain economic environment. The expert panel participated in a brainstorming session with leading financial, technology and procurement consultants to offer a list of immediate and intermediate steps that Read More