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Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency
Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By choosing Lombardi Blueprint from IBM to execute the 'SOKE' process improvement program, Mondial discovered inefficiencies, managed sharing processes, and improved collaboration across the organization. See how this led to high cost savings and improved client services.

preference shares  Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency Mondial Assistance Group Shares Best Processes to Improve Quality, Efficiency Source: IBM Document Type: Case Study Description: Mondial Assistance Group relies on efficient sharing of best practices across business units to provide superior customer service to clients worldwide. By choosing Lombardi Blueprint from IBM to execute the SOKE process improvement program, Mondial discovered inefficiencies, managed sharing Read More...

Insights on Trends in Software Development
This TEC podcast features an interview with Jean-Philippe Valois, Azur Group's business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud.

preference shares  Insights on Trends in Software Development Insights on Trends in Software Development Shockwave Flash plug-in is not installed or disabled. This TEC podcast features an interview with Jean-Philippe Valois, Azur Group s business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud.   comments powered by Disqus Related Audio Clips: Interview with Eron Kelly, Read More...
Transportation Management Systems
Transportation management systems should provide the basic components of a shared information system to support collaboration, rates, routes, roles, transaction sets, documents, and information exc...
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Documents related to » preference shares


Microsoft Kills a Flock of Birds with One Stone
Microsoft announces it is buying nearly 25% of the common shares of archrival Corel. Aside from giving Corel a much-needed infusion of funds, what does it mean?

preference shares  Microsoft Kills a Flock of Birds with One Stone Microsoft Kills a Flock of Birds with One Stone R. Krause - October 12, 2000 Read Comments R. Krause - October 12, 2000 Event Summary [Source: Corel press release] October 2nd, 2000 - Corel Corporation and Microsoft Corporation announced that they have formed a strategic alliance that will see the two companies expand their relationship to encompass projects related to Microsoft s new .NET initiative. As part of this expanded relationship, Microsoft (MS) has Read More...
Oracle Flying High on Q3 Report: Is Gold All That Glitters?
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications division and has hinted that it may reduce the unit's workforce.

preference shares  Oracle Flying High on Q3 Report: Is Gold All That Glitters? Oracle Flying High on Q3 Report: Is Gold All That Glitters? P.J. Jakovljevic - April 24, 2000 Read Comments P.J. Jakovljevic - April 24th, 2000 Event Summary On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software sales fueling a solid third-quarter profit. Shortly after the opening bell, Oracle shares jumped $3.69, or nearly 5 percent, to $80.69, on heavy volume of 12.7 Read More...
HP to Buy EDS
A definitive agreement was reached between HP and EDS today where HP will purchase the global outsourcing company for $13.9 billion ($25 a share). EDS is a global technology services company centering on information outsourcing. It serves both the private and public sectors, with core areas including manufacturing, financial services, healthcare, communications, energy, transportation, and

preference shares  HP to Buy EDS » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection Read More...
Is Baan Clinically Dead?
On January 4, 2000 Baan, Europe's No. 2 business software company, sank deeper into trouble as its CEO resigned and it forecast a fourth quarter loss of $240 million to $250 million after restructuring. Its shares plunged over 30 percent as analysts cut recommendations on the loss-making vendor, which has yet to name a replacement for Mary Coleman, who is returning to her Silicon Valley home after taking charge only last May.

preference shares  Is Baan Clinically Dead? Is Baan Clinically Dead? P.J. Jakovljevic - January 20, 2000 Read Comments Event Summary On January 4, 2000 Baan, Europe s No. 2 business software company, sank deeper into trouble as its CEO resigned and it forecast a fourth quarter loss of $240 million to $250 million after restructuring. Its shares plunged over 30 percent as analysts cut recommendations on the loss-making vendor, which has yet to name a replacement for Mary Coleman, who is returning to her Silicon Valley home Read More...
PeopleSoft Delivers Oxymoron In 'Supply Chain in a Box'
Users would do well to take PeopleSoft’s claims with a vein of salt and maintain realistic expectations regarding the challenges they will face in integrating their supply chains.

preference shares  cost of installation; give preference to those vendors who will back up their estimates with rebates or free services. Read More...
Customer Care & Billing RFP Template
Customer Care & Billing RFP Template covers industry-standard functional criteria of Customer Care & Billing that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Customer Care & Billing software project. Includes: <br>General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements <br></span>

preference shares  services based on customer preference Generation of a bill based on the customer account Bills on Demand , Customer Care & Billing RFP Template Customer bills on demand Bills on demand that reflect the customer s usage from the last normal bill up to a specified date Bills on demand that show the customer s previous balance and all payments made by the customer during the current billing cycle Bills on demand that have the same format and content as normal bills, but are clearly marked as bills on demand Read More...
Retailers Join Forces for a "Make or Break" Attempt in Their Competitive Landscape
Today's competitive retail landscape has lead to mega-mergers between some of the oldest retailers in the US: Kmart and Sears. Before the technical issues of merging disparate supply chain systems can be addressed, these giants first had had to get their business "housekeeping" in order.

preference shares  Retailers Join Forces for a Make or Break Attempt in Their Competitive Landscape Retailers Join Forces for a Make or Break Attempt in Their Competitive Landscape P.J. Jakovljevic - April 18, 2005 Read Comments Event Summary Amid the ongoing spate of mergers in the business software market, our attention was drawn to the recent mega-merger of two of the oldest retailers in the US. In late in 2004, just before the holiday rush, Kmart Holding Corporation (NASDAQ:KMRT), and Sears, Roebuck and Co. Read More...
Deltek's Second Bite at the IPO Cherry (Part I)
In the last decade or so of covering the enterprise applications market, I've witnessed so many products and vendors disappearing and reappearing under a different name, ownership, etc., but it is for the first time now, at the end of 2007 that I saw basically the same vendor go public for the second time (and in a 10 year timespan). Namely, Deltek (evaluate its flagship product), the leading

preference shares  Deltek s Second Bite at the IPO Cherry (Part I) » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more Read More...
Baan Sinks Deeper into Red Quicksand
On May 3, analysts suggested that Dutch business applications maker Baan faces a takeover bid or a break-up, after the latest tumble in the troubled firm's stock price. Earlier, on April 20, the struggling vendor reported its seventh consecutive quarterly loss, with a first-quarter figure worse than a year ago despite gains from divestments.

preference shares  Baan Sinks Deeper into Red Quicksand Baan Sinks Deeper into Red Quicksand P.J. Jakovljevic - May 25, 2000 Read Comments P.J. Jakovljevic - May 25, 2000 Event Summary On May 3, analysts suggested that Dutch business applications maker Baan faces a takeover bid or a break-up, after the latest tumble in the troubled firm s stock price. Baan shares fell as much as 34% in morning trading, taking their year-to-date slide to 85%. Analysts suggested that the decline might threaten a $135 million debt-for-equity Read More...

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