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 price escalation


Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

price escalation  it is to ensure price-performance, predictability and quality of service on the part of the outsourcer. That’s the primary reason for ensuring cultural alignment and a clear process of governance. THE GOVERNANCE PROCESS Toward the goal of creating a powerful outsourcing governance environment, we see three distinct phases in the lifecycle of building a trust-based relationship: selection of a vendor, establishment of the process and living within the ongoing partnership. WHEN SELECTING A VENDOR   Be

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » price escalation

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

price escalation  package at a low price that could give them a head start in a highly competitive mid-market. Product Definition RTI's product suite comes in three distinct flavors: CustomerFirst , SalesFirst and WebFirst . The CustomerFirst suite is a support management and defect tracking system that integrates technical support, development, quality assurance, and release management. It enables teamwork at the level of multiple groups. Even though RTI tends to detach its image from exclusively a software industry Read More

Retained IT Staff: On e Size Doesn’t Fit All Models


Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do companies determine if they have the right model of retained staff? Or how much of a firm’s IT should be outsourced? What are the typical billing models used by service providers? Get help with these and other questions, addressed from the service provider’s perspective.

price escalation  themselves into a specific price for the duration of the engagement. The benefit of this pricing model for a mature organization with a proven method that  has been previously delivered is that if managed correctly, they can reap a greater level of profitability. The risk with doing so is that they need to fully understand the model they are performing as there is usually little room for error. Assumptions must be clearly defined, so that in the event that something happens during the course of the Read More

Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

price escalation  software vendor sustain its price and ease of use advantage as it continues to increase in sophistication like other upper market applications? Surado's marketing module together with its enhanced Analytics module should promise the company a strong CRM positioning since there are huge untapped opportunities for business improvement, customer predictability, and increased niche marketing. Organizations are poised to better coordinate their marketing programs and campaigns thus creating demand for Read More

How to Measure Customer Satisfaction


Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

price escalation  specified amount. When a price escalation clause is implemented or an additional payment is requested against a change, some negotiating usually occurs before the customer accepts the escalation; the amount accepted might not be the same as requested by the vendor. The fact that extra money is being requested and the resultant negotiations can certainly frustrate the customer. Whenever the customer has to pay more than the purchase order value, the customer is dissatisfied. Needless to say, the customer Read More

Know Thy Market Segment's Price Response


Since no variable can influence margins as much as pricing, almost all companies need to approach the management of selling prices, discretionary discounts, and potential price increases with the same firmness they use to manage manufacturing and procurement costs.

price escalation  Thy Market Segment's Price Response Our analysis from early 2006 (please see The Case for Pricing Management and The Rise of Price Management ) brings us to the conclusion that almost all companies need to approach the management and optimization of their offerings' (products or services) selling prices, discounting, and potential price increases with the same firmness they use to manage all manufacturing and procurement related costs. Indeed, most companies have thus far done almost everything in Read More

HP’s LT 6000r Six-CPU Server


HP has re-entered the enterprise computing race with the release of its LT 6000r, a six-CPU server with improved performance and excellent transactional price/performance.

price escalation  (out of four) for price/performance. These products have changed that drastically, vaulting HP into first place (albeit for only a short time). Strategy is one thing, trajectory is something else. Hewlett-Packard's NetServers are conspicuous by their decreasing market share. Although HP sold more NetServers in 1999 than in 1998, overall market share percentage has declined for them - they are now in fourth place for the Big Four Intel server vendors (Compaq, Dell, HP, IBM). One of our colleagues has Read More

Macola ERP Supply Chain Management (SCM)


The definition of a successful manufacturing enterprise is one that builds the right products, at the right time, for the right price. That’s why so many manufacturing companies today are focused on managing the entire value-added chain, from the supplier to manufacturer, right through to the final customer. Supply chain management (SCM) has one overriding objective: to get more throughput from existing resources. SCM functionality helps companies reduce inventory, increase the transaction speed by exchanging data in real time, and increase sales by implementing customer requirements more efficiently. Through the use of portals, Macola ERP SCM users can collaborate with customers and see a real-time view of activity across the organization. It starts with the ability to accurately forecast customer demands, and continues with effective planning and scheduling of the flow of materials through the enterprise, to assure on-time delivery and maximum discounts from suppliers. The vendor's solutions enable users to track orders from beginning to end, right out to the customer. And users can make changes on the fly. All corporate information is located in one database, saving employees valuable time when looking for information. Drill-down reporting and analysis is at your fingertips, keeping the process running smoothly. Users can manage customer expectations by providing realistic product delivery dates based on actual and planned material availability, current production capacity, and vendor lead times. Exact provides the tools to evaluate options for expediting materials or adding capacity to meet a requested date, or to propose alternate delivery options when it is not possible to meet the customer’s requested date. Out-of-stocks and excess inventory can be avoided through recommended job and purchase order processes. Users can purchase materials “just-in-time” relative to the live production schedule.  

price escalation  time, for the right price. That’s why so many manufacturing companies today are focused on managing the entire value-added chain, from the supplier to manufacturer, right through to the final customer. Supply chain management (SCM) has one overriding objective: to get more throughput from existing resources. SCM functionality helps companies reduce inventory, increase the transaction speed by exchanging data in real time, and increase sales by implementing customer requirements more efficiently. Read More

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis


A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them.

price escalation  brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them. Read More

Merchandising Systems RFI/RFP Template


Inventory Management, Inventory Optimization, Price Management, Revenue Management, Master, POS, Reports and Inquiries and Product Technology

price escalation  Inventory Management Inventory Optimization Price Management Revenue Management Master POS Reports and Inquiries and Product Technology This functional and technical requirement set template covers industry-standard functional criteria of Merchandising Systems that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Read More

HighJump Software Guarantees Fixed Prices


In addition to offering buyers a fixed price guarantee for upgrades to its SCE software, HighJump is challenging competitors to do the same.

price escalation  guarantees an up-front fixed price for certain system upgrades that may occur within the first two years. Upgrade categories include maximizing worker productivity, facilitating collaboration with suppliers, enabling JIT and others that may be defined by the customer. To spark interest in the new insurance policy, HighJump is challenging prospective clients to compare the upgrade prices to those of its SCE competitors. As a marketing tactic, the fixed-price guarantee is a bold move that promises to raise Read More

Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)


Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor execs to see how B2B pricing software allows companies to detect profit anomalies and take rapid pricing actions, increasing their revenues and profits and gaining business agility.

price escalation  from higher-than-average prices, higher price capture in negotiations, and faster sales cycles. (For more information on LeveragePoint, see TEC’s recent blog post .) The discussion that follows involves Tim Girgenti of PROS and Steven Forth of LeveragePoint. Tim Girgenti serves as chief marketing officer (CMO) at PROS, leading its global marketing teams focused on PROS manufacturing, distribution, and services markets. Girgenti brings to PROS a wealth of experience in creating and leading revenue Read More

Tacton CPQ


Tacton’s Configure Price Quote (CPQ) product – TCsite streamlines and automates the CPQ process – making it dramatically simpler to configure and sell customized products.   The solution is built on Tacton’s powerful product configurator which can handle even the most complex of product structures. With Tacton’s CPQ your sales team, dealers and channel partners will always have access to the latest product and pricing information. And will be able to produce accurate, high-quality quotes in a fraction of the time it usually takes. Tacton’s CPQ solution simplifies the complex job of configuring, designing and selling customized products.   The solution is an easy-to-use, web-based application which runs both online and offline. The product supports multiple languages and currencies. It integrates easily with surrounding platforms, facilitating data exchange with your ERP, CRM, CAD and PLM systems.    The quoting solution bridges the gap between your customers’ requirements and your products. Tacton’s powerful constraint-based configurator removes the need for detailed product knowledge and ensures that your sales team always proposes the best possible solution, at the right price – for your customer and for you. With guided selling and automated quote, proposal and document generation – your team will close more business, faster, and your customers will have a better buying experience.   With Tacton CPQ you will: • close more business, faster • increase average deal size • sell your complete product range • radically reduce average quotation time • reduce quotation errors • produce complex quotes without product experts

price escalation  CPQ Tacton’s Configure Price Quote (CPQ) product – TCsite streamlines and automates the CPQ process – making it dramatically simpler to configure and sell customized products.   The solution is built on Tacton’s powerful product configurator which can handle even the most complex of product structures. With Tacton’s CPQ your sales team, dealers and channel partners will always have access to the latest product and pricing information. And will be able to produce accurate, high-quality Read More

Quote-to-Order (Q2O) Systems


Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues.

price escalation  (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. Read More

Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street?


Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what the market is ready to bear rather than be based on what vendors think is a profitable way to deliver solutions.

price escalation  length a conundrum on price per value that has long affected enterprise application vendors and their users. Specifically, while vendors would like to have well-oiled business models that promote stable and recurring revenue streams (which in turn would ensure future product and service enhancements), users favor freedom of choice (in terms of which vendors they purchase enterprise software from, and how they implement and pay for that software). To be fair, one needs to acknowledge the revenue Read More