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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 price escalation


Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

price escalation  it is to ensure price-performance, predictability and quality of service on the part of the outsourcer. That’s the primary reason for ensuring cultural alignment and a clear process of governance. THE GOVERNANCE PROCESS Toward the goal of creating a powerful outsourcing governance environment, we see three distinct phases in the lifecycle of building a trust-based relationship: selection of a vendor, establishment of the process and living within the ongoing partnership. WHEN SELECTING A VENDOR   Be

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ) Software Evaluation Report

This comprehensive Configure Price Quote (CPQ) Software Evaluation Report covers the full range of CPQ functionality. If your business is facing increasingly complex product configurations, CPQ solutions can do more than create accurate and professional sales quotes: they can open the door to significantly increased sales and revenues.  

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RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

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Retained IT Staff: On e Size Doesn’t Fit All Models


Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do companies determine if they have the right model of retained staff? Or how much of a firm’s IT should be outsourced? What are the typical billing models used by service providers? Get help with these and other questions, addressed from the service provider’s perspective.

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Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

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How to Measure Customer Satisfaction


Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

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Know Thy Market Segment's Price Response


Since no variable can influence margins as much as pricing, almost all companies need to approach the management of selling prices, discretionary discounts, and potential price increases with the same firmness they use to manage manufacturing and procurement costs.

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HP’s LT 6000r Six-CPU Server


HP has re-entered the enterprise computing race with the release of its LT 6000r, a six-CPU server with improved performance and excellent transactional price/performance.

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Macola ERP Supply Chain Management (SCM)


The definition of a successful manufacturing enterprise is one that builds the right products, at the right time, for the right price. That’s why so many manufacturing companies today are focused on managing the entire value-added chain, from the supplier to manufacturer, right through to the final customer. Supply chain management (SCM) has one overriding objective: to get more throughput from existing resources. SCM functionality helps companies reduce inventory, increase the transaction speed by exchanging data in real time, and increase sales by implementing customer requirements more efficiently. Through the use of portals, Macola ERP SCM users can collaborate with customers and see a real-time view of activity across the organization. It starts with the ability to accurately forecast customer demands, and continues with effective planning and scheduling of the flow of materials through the enterprise, to assure on-time delivery and maximum discounts from suppliers. The vendor's solutions enable users to track orders from beginning to end, right out to the customer. And users can make changes on the fly. All corporate information is located in one database, saving employees valuable time when looking for information. Drill-down reporting and analysis is at your fingertips, keeping the process running smoothly. Users can manage customer expectations by providing realistic product delivery dates based on actual and planned material availability, current production capacity, and vendor lead times. Exact provides the tools to evaluate options for expediting materials or adding capacity to meet a requested date, or to propose alternate delivery options when it is not possible to meet the customer’s requested date. Out-of-stocks and excess inventory can be avoided through recommended job and purchase order processes. Users can purchase materials “just-in-time” relative to the live production schedule.  

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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis


A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them.

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Merchandising Systems RFI/RFP Template


Inventory Management, Inventory Optimization, Price Management, Revenue Management, Master, POS, Reports and Inquiries and Product Technology

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HighJump Software Guarantees Fixed Prices


In addition to offering buyers a fixed price guarantee for upgrades to its SCE software, HighJump is challenging competitors to do the same.

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