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Is Your Store Customer-centric?
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer

printable tickets  Best Buy,Wal-Mart,customer-centric,customer segmentation,staff alignment,demographics,conversion rates,customer service,CRM,customer relationship management,customer satisfaction Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » printable tickets


Why Service Matters: Enterprise Solutions, Market Differentiation, and IQMS
While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive one-source delivery and

printable tickets  IQMS,enterprise resource management system,ERP,customer relationship management,CRM,EnterpriseIQ,repetitive manufacturing,injection plastics molding/extruding and rubber industries,Oracle,value proposition,IQ Accounting & Financial Management,IQ Sales & Distribution,IQ CRM,IQ Purchasing,IQ Workforce Read More...

In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2

printable tickets  Best of the Three CRM Solutions Event Summary The recent product innovations offered by SalesLogix v6.2, along with the acquisition of ACCPAC by the UK-based Sage Group, position the vendor in a wide range of buyer profiles. Best Software, Sage's US-based subsidiary, can now offer to its North American partners the opportunity to provide comprehensive customer relationship management (CRM) solutions designed to fit the assorted needs of the ever-expanding small and medium enterprises (SME) marketplace Read More...
TeamHeadquarters
TeamHeadquarters is a combination of project management and help desk software. It supports the planning and execution of projects with traditional project

printable tickets  TeamHeadquarters is a combination of project management and help desk software. It supports the planning and execution of projects with traditional project management tools, including tracking, Gantt charts, and task assignment. The help desk software can manage reactive activities like support requests, incident tracking, and defect tracking. It also has queues and tickets managed services. TeamHeadquarters is based on Entry extensible markup language(XML) software architecture, and can be Read More...
New Possibilities In Retail Technologies for Small to Mid-Size Retailers: Leveraging Total Retail Solutions Based on Collective Retail Intelligence
Most retailers can no longer compete on price alone; however, integrated retail solutions built on Microsoft SQL, and OPOS and ART Data Model standards offer a

printable tickets  Possibilities In Retail Technologies for Small to Mid-Size Retailers: Leveraging Total Retail Solutions Based on Collective Retail Intelligence New Possibilities In Retail Technologies for Small to Mid-Size Retailers: Leveraging Total Retail Solutions Based on Collective Retail Intelligence If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Retail Anywhere understands the importance and complexities involved in creating, deploying and Read More...
Case Study: Multifaceted Company Upgrades ERP Application
In times like these, when IT spending is increasingly subject to cutbacks, finding out how to get

printable tickets  Study: Multifaceted Company Upgrades ERP Application Case Study: Multifaceted Company Upgrades ERP Application If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. With enhanced enterprise productivity and insight from the SAP ERP application , you have the power needed to adapt quickly and cost effectively to changing business, market, and industry requirements with ERP solutions Source : SAP Resources Related to Multifaceted Company Read More...
Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you

printable tickets  Saleslogix Guidebook Sage Saleslogix Guidebook If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage provides business software, services and support to small and medium sized businesses. Whilst our heritage is in the small business market we also have the experience and expertise to meet the needs of specific industries and larger organisations. Source : Sage Resources Related to Customer relationship management : Customer Read More...
How One Provider's Solution Covers the Bases of Price Optimization and Management
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable

printable tickets  data-driven price management,price management software,price optimization,price segmentation,pricing science,enterprise resource planning,ERP,customer relationship management,CRM,business-to-business,B2B,four sales phases,price analysis,price setting,hypertext markup language Read More...
Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

printable tickets   Read More...
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

printable tickets  Product Note: Attensity and the Voice of the Customer About Attensity Attensity , an organization with more than 10 years of experience in the customer intelligence market, provides solutions for analysis of unstructured data and offers a new breed of Customer Experience Management (CEM) solutions. The company is headquartered in Palo Alto, California, with offices throughout the United States, Germany, and the United Kingdom. As customer conversations can be used to enhance an organization’s products Read More...
Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

printable tickets  Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe The term managed hosting describes the provision of a ready to use IT stack including hardware and infrastructure software for the deployment of applications. Source : Quocirca Ltd Resources Related to Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe : Web Hosting Service (Wikipedia) Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe Read More...
A Suggested Workflow to Complement Issue Management Systems
When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky

printable tickets  Suggested Workflow to Complement Issue Management Systems When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky manual methods gracefully automated. As a result, information and knowledge would be diligently arranged in databases and easily searched, found, and accessed. Let’s imagine, for instance, a customer relationship management (CRM) system and further look at its issue management component. What Read More...
Best Software To Hold Competition At Bay
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or partner for life' strategy to fend

printable tickets  Software To Hold Competition At Bay Event Summary It is apparent many software powerhouses have this Fall been busy sharpening their weapons and fortifying their kingdoms. On October 28, Best Software, Inc. , one of the leading provider of integrated accounting, business management, HR/payroll and fixed asset solutions for small and mid-sized companies in North America, and a subsidiary of UK-based The Sage Group plc (LSE: SGE.L), one of the leading providers of business management software for mid-siz Read More...
Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

printable tickets  SAP Solution Manager This past decade has seen the advent of SAP Solution Manager , a unique offering for centralized support and system management. Needless to say, a typical SAP system landscape at global corporations may include a large number of SAP and non-SAP systems. “Complex” SAP environments (or heterogeneous IT landscapes) often comprise huge global corporations that use SAP ERP worldwide, with different divisions possibly using different releases of the product (which is a Read More...
Quantifying the Value of Software Asset Management
If you’re not up to speed on the key benefits of software asset management (SAM) solutions, this overview can help. Additionally, you’ll learn about the areas

printable tickets  the Value of Software Asset Management Quantifying the Value of Software Asset Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Simply put, Software Asset Management ( SAM ) is a business process that can help you reduce your licensing costs and optimize your software assets. Source : SAManage Resources Related to Quantifying the Value of Software Asset Management : Software Asset Management (SAM) (Wikipedia) Read More...

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