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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 prix microsoft great plains


How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Microsoft Dynamics GP 2013 R2 Is Available


Microsoft has announced the general availability of Microsoft Dynamics GP 2013 R2.

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Microsoft Dynamics CRM 2015 Unifies Sales and Marketing


Microsoft is launching Microsoft Dynamics CRM 2015—a release that promises to unify sales and marketing by delivering personalized customer experiences, and hence providing more effective marketing campaigns and increased sales opportunities.

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Microsoft Sets Date for Windows 8.1 Availability


Microsoft has formally announced that Windows 8.1 will be available on June 26. The announcement coincides with a number of other updates given by Microsoft executives at Computex 2013 in Taipei, Taiwan. The "Start" button, often maligned but now remembered by Windows 8 users as beloved, was not fully introduced, but there are significant enhancements that make the Start Screen and the All Apps

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Fixing Security Backdoors: Red Hat 1, Microsoft 0


April is the cruelest month for operating system security holes. Red Hat posted a fix within six hours, but Microsoft leaves us… still waiting!

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Microsoft Dynamics AX 4.0 for Manufacturing Environments


This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Dynamics AX by Dr. Scott Hamilton. In this second part, design factors related to system usage in manufacturing enterprises are covered.

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Microsoft .NET Enablement: Analysis and Cautions


Using technologies that are intrinsically compatible should result in faster and less costly development. Thus, any application suite rewritten in the Microsoft .NET managed code framework should not have to contend with inefficiencies resulting from mixing or wrapping technologies.

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Microsoft has acquired the marketing automation software company MarketingPilot. According to the press release, the new acquisition will be integrated into the Microsoft Dynamics CRM suite. MarketingPilot specialized in software that addresses marketing management demands ranging from insight into customer needs to automation of multi-channel marketing campaigns. MarketingPilot appears to provide

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Has Market Been Too Harsh On Great Plains?


On June 27, Great Plains Software, Inc., a leading mid-market provider of back-office and e-business solutions, announced financial results for the fiscal quarter and fiscal year ended May 31, 2000. Despite continued growth and profitability, the market reacted to the company’s results that were below analysts’ expectations by almost halving its market capitalization in a day!

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Microsoft Dynamics AX at Microsoft Convergence 2014


A salient message at Microsoft Convergence 2014 was that Microsoft Dynamics should be thought of as a global ERP and customer relationship management (CRM) player. TEC's P.J. Jakovljevic brings you the latest announcements from the conference that the vendor views as a significant step toward the future of ERP. Gets the details in P.J.'s post.

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