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Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem

program all player  experience, supported by mentoring program Tools that support a consistent process, prompts, links, etc. Who knows—maybe technology will once again change the rules and enable the creation of consistent and high quality customer service—no matter who or where the players are. This article is from Parallax View, ChainLink Research's on-line magazine, read by over 150,000 supply chain and IT professionals each month. Thought-provoking and actionable articles from ChainLink's analysts, top industry Read More
Incentive and Compensation Management
Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on ...
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Documents related to » program all player


Workforce Analytics: Changing and Winning the Game
Human resources (HR) is an increasingly strategic player in gaining a competitive advantage, especially in terms of workforce analytics. But HR organizations

program all player  an enterprise-wide workforce analytics program offers a number of meaningful and operational strategic benefits: Operational reporting is more efficient because the data from individual applications is integrated and accessed through a single solution. Graphically-rich information is available to the people who need to make decisions and show metric-based results. Real-time analytics demonstrate the true relationship between workforce investments and the organization’s bottom-line financial results. HR Read More
Not All Acquisitions Happen: JDA and QRS Part Two: Market Impact
The QRS acquisition by JDA would have eventually brought together two providers of complementary e-commerce products that would help retailers, manufacturers

program all player  PeopleSoft's Global Partner Connection Program, whereby both companies will collaborate on strategy, product development, marketing, and sales activities. Yet, the alliance will by no means solve the above PIM/GDS conundrum, while the cloud of Oracle's potential (and now more likely by the day) acquisition will hover over many prospective customers' minds. User Recommendations Prospective and current customers from retail and consumer products segments of all sizes, and with the need for data Read More
AccountMate Software An International Product No One Knew About Part Two: Applications, Competitive Analysis, and User Recommendations
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been acquired by several global companies

program all player  not just AccountMate. If program modifications are required, users must rely heavily on the reseller; not just their programming abilities but their business abilities. Resellers must understand the intricacies of the industry in which the user competes in order to create modifications or entire application suites that will allow the user to compete more effectively. There are a significant number of third-party products that can integrate with AccountMate and thus avoid customization. This can be an Read More
Key Product Delays Take a Toll on Oracle Users
Amid the hoopla of strong earnings projections and a record-high stock price, Oracle Corp. is letting the release of a pair of highly touted applications slip

program all player  ambitious and visionary R&D program is wearing its new product delivery capabilities thin. We believe that management should take a deep breath and make every effort to prioritize its short-term new product release schedule adequately. Yet another CRM product suite delivery delay would all but annihilate the Company's highly publicized hopes of a success in its rivalry against CRM market leader Siebel. Furthermore, the Company would significantly squander its current time-to-market advantage over its ERP Read More
Collaboration: It’s All in the Workflow
Today’s companies are aware that adopting, promoting, and reinforcing collaboration can have huge time, money, and efficiency benefits. But many organizations

program all player  It’s All in the Workflow Collaboration: working jointly with others or together especially in an intellectual endeavor (Merriam-Webster) Today’s companies are aware that adopting, promoting, and reinforcing collaboration can have huge time, money, and efficiency benefits. But many organizations fall into the common trap of believing that the simple fact of having adopted collaboration applications will lead them to become a collaborative organization. Collaboration means working with Read More
All Inclusive ERP: Full Support Without Increased Investment
While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some

program all player  Inclusive ERP: Full Support Without Increased Investment While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some organizations, an ERP system is fully capable of supporting all their operations, even if they don’t know it. Read up on the benefits that SMB manufacturers have seen from ERP when they rely more heavily on the functionality contained within their ERP system, rather than extensions. BEGI Read More
Tailoring SAP Data Management for Companies of All Sizes
The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are

program all player  SAP Data Management for Companies of All Sizes The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today's environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management. Read More
Evaluating Enterprise Software-Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Three: Knowledge Bases and User Recommendations
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and

program all player  of many paths the program must take. The cost of bloat is real. Code complexity leads to quality problems. Code complexity means support becomes more difficult. Enhancements and modifications prove more costly and error prone. Implementations are more lengthy and difficult. Upgrades from release to release become more time consuming and error prone. Application software needs to evolve so that it recognizes the reality that businesses are unique, but not by adding software bloat to existing products. Read More
Winner Takes All - Siebel Ousts SalesLogix From Solomon’s Deal
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the CRM mid-market with the introduction of

program all player  key areas including marketing programs, product integration, business partner training and certification, and ramping the Solomon Technology Centers) all created an offer that was very difficult to refuse. On the other hand, this alliance will allow Siebel Systems to further expand its mid-market position, and will further strengthen the strategic importance of its partnership with Great Plains. Siebel's MidMarket Edition is one of a few integrated suites available to the mid-market as licensed software. Read More
Integrating All Information Assets Part Two: Why is integration an issue?
Successful e-businesses of the future will be those who treat e-business as the collection of processes, which allow multiple companies to work cooperatively

program all player  All Information Assets Part Two: Why is integration an issue? Integrating All Information Assets As we continue to explore the extension of ERP for the express purpose of maximizing profits in the world of e-business, we seem to come back again and again to the topic of integration. More and more companies today face a significant challenge in integrating multiple business applications. This is the natural result of fewer companies running a single, all encompassing business application, either Read More
Employee Engagement: It’s Actually All about Your Leaders
While development is critical to engagement, performance, and succession, its overall effectiveness is determined by the quality of an organization’s leaders

program all player  Engagement: It’s Actually All about Your Leaders While development is critical to engagement, performance, and succession, its overall effectiveness is determined by the quality of an organization’s leaders. Learn how! Read More
Author Attacks Harvard! (Sort of... well, not really... OK, not at all)
Editors' Picks: Vendors submit. We review. ... white papers from whitepapers.technologyevaluation.com.White paper: Why One Number Is Not EnoughEditor A (the

program all player  second year business administration program textbook. And should my eyebrows go up over the fact that the author is delving back three years (at the time of his writing the white paper) into the archives of the Harvard Business Review? Isn’t it more or less a given that business theories and practices change almost as quickly as the market place itself changes—and that therefore, the author of the white paper doesn’t have to spend quite so much time arguing against a point that might generally be Read More
Technology's Role in an Effective Enterprise-wide Operational Risk Program
The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up

program all player  Effective Enterprise-wide Operational Risk Program The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up actions based on triggers. A system should satisfy regulatory requirements, such as Basel II and the US Sarbanes Oxley Act, and be built in a manner that minimizes the impact of changing business management functionality. Read More
Building a Foundation for Growth with SAP Business All-in-One and the Fast-start Program
This white paper gives insight into the challenges faced by small to medium enterprises (SMEs), and how proven, predictable enterprise resource planning (ERP

program all player  All-in-One and the Fast-start Program This white paper gives insight into the challenges faced by small to medium enterprises (SMEs), and how proven, predictable enterprise resource planning (ERP) solutions can help organizations build a solid information technology (IT) foundation for the future. This paper discusses a low-risk, easy-to-implement solution tailored to the prospect’s industry through preconfiguration of the solution according to best practices. Read More

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