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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 program all player


Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem

program all player  experience, supported by mentoring program Tools that support a consistent process, prompts, links, etc. Who knows—maybe technology will once again change the rules and enable the creation of consistent and high quality customer service—no matter who or where the players are. This article is from Parallax View, ChainLink Research's on-line magazine, read by over 150,000 supply chain and IT professionals each month. Thought-provoking and actionable articles from ChainLink's analysts, top industry

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Small Business Software (SBS)

The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending beyond mere accounting functions, it is primarily applicable to those businesses for which full-scale ERP software may be too complex or cumbersome. However, the model of SBS solutions includes all the essential categories such as General Ledger, Accounts Payable (A/P) and Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory, Technology, and much more. 

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Not All Acquisitions Happen: JDA and QRS Part Two: Market Impact


The QRS acquisition by JDA would have eventually brought together two providers of complementary e-commerce products that would help retailers, manufacturers, and suppliers manage and sell their products to other companies and customers on-line. JDA now remains on its own to define a revised PIM/GDS strategy.

program all player  PeopleSoft's Global Partner Connection Program, whereby both companies will collaborate on strategy, product development, marketing, and sales activities. Yet, the alliance will by no means solve the above PIM/GDS conundrum, while the cloud of Oracle's potential (and now more likely by the day) acquisition will hover over many prospective customers' minds. User Recommendations Prospective and current customers from retail and consumer products segments of all sizes, and with the need for data Read More

Key Product Delays Take a Toll on Oracle Users


Amid the hoopla of strong earnings projections and a record-high stock price, Oracle Corp. is letting the release of a pair of highly touted applications slip-prompting possible user defections and problems down the road.

program all player  ambitious and visionary R&D program is wearing its new product delivery capabilities thin. We believe that management should take a deep breath and make every effort to prioritize its short-term new product release schedule adequately. Yet another CRM product suite delivery delay would all but annihilate the Company's highly publicized hopes of a success in its rivalry against CRM market leader Siebel. Furthermore, the Company would significantly squander its current time-to-market advantage over its ERP Read More

Workforce Analytics: Changing and Winning the Game


Human resources (HR) is an increasingly strategic player in gaining a competitive advantage, especially in terms of workforce analytics. But HR organizations struggle when they spend too much time gathering data instead of acting on it. By implementing a comprehensive workforce analytics solution, they will start to win the "changing game" and—more importantly—drive corporate results that matter.

program all player  an enterprise-wide workforce analytics program offers a number of meaningful and operational strategic benefits: Operational reporting is more efficient because the data from individual applications is integrated and accessed through a single solution. Graphically-rich information is available to the people who need to make decisions and show metric-based results. Real-time analytics demonstrate the true relationship between workforce investments and the organization’s bottom-line financial results. HR Read More

AccountMate Software An International Product No One Knew About Part Two: Applications, Competitive Analysis, and User Recommendations


AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent and able to chart its own course.

program all player  not just AccountMate. If program modifications are required, users must rely heavily on the reseller; not just their programming abilities but their business abilities. Resellers must understand the intricacies of the industry in which the user competes in order to create modifications or entire application suites that will allow the user to compete more effectively. There are a significant number of third-party products that can integrate with AccountMate and thus avoid customization. This can be an Read More

How Some ERP Vendors Demonstrated - Warts And All Part 2: Results


This is part two of a case study from a recent selection engagement for an ETO mid-size manufacturer; we assess Oracle, J.D. Edwards, SAP, and IFS in terms of their ability to demonstrate alleged functionality of their products.

program all player  Some ERP Vendors Demonstrated - Warts And All Part 2: Results How Some ERP Vendors Demonstrated - Warts And All Overview  The subject of this case study is the synopsis of a crucial step within every software selection process - finalist vendors' scripted scenarios software demonstrations; this particular series of events took place in February/March 2001. The importance of this milestone in any software selection undertaking has been widely publicized (for more information, see An Overview of the Read More

Cisco to Become a Player in the DWDM


With the explosion in Metropolitan Area Network world, Cisco has decided to throw its hat into the ring with the Cisco Metro 1500 series. This Dense-Wavelength Division Multiplexing product line will lead to the enhancement of high-bandwidth applications.

program all player  cisco,DWDM,Cisco Systems,Dense-Wavelength Division Multiplexing,Cisco Metro 1500,Metropolitan Area Network,man,scaleable switch,infrastructure platforms,point-to-point network technologies,Enterprise LANs,standard Cisco product,Optical networking products,Metro 1500 Enterprise series,enterprise man Read More

Case Study: All-in-one CRM System Supports Rapid Growth


In 2003, marketing strategies firm Piranha Marketing was rapidly growing to meet the needs of its expanding customer base. The company wanted to find a way to manage its disparate customer relationship management (CRM) software packages while continuing to increase its customer base for all services. Find out how it ended up increasing its conversion rate by 15 percent—and shortening its sales cycle by 50 percent.

program all player  Study: All-in-one CRM System Supports Rapid Growth In 2003, marketing strategies firm Piranha Marketing was rapidly growing to meet the needs of its expanding customer base. The company wanted to find a way to manage its disparate customer relationship management (CRM) software packages while continuing to increase its customer base for all services. Find out how it ended up increasing its conversion rate by 15 percent—and shortening its sales cycle by 50 percent. Read More

Remote Vendor Access: Not All Access Should Be Treated Equally


Many companies have already invested heavily in solutions that provide remote access solutions to their employees, and are now looking to leverage those solutions for their remote vendors. But what works for your employees might not work for your vendors—and the wrong solution can introduce security risks, from viruses to unauthorized access and noncompliance. Learn about the different access requirements for vendors.

program all player  Vendor Access: Not All Access Should Be Treated Equally Many companies have already invested heavily in solutions that provide remote access solutions to their employees, and are now looking to leverage those solutions for their remote vendors. But what works for your employees might not work for your vendors—and the wrong solution can introduce security risks, from viruses to unauthorized access and noncompliance. Learn about the different access requirements for vendors. Read More

Collaboration: It’s All in the Workflow


Today’s companies are aware that adopting, promoting, and reinforcing collaboration can have huge time, money, and efficiency benefits. But many organizations fall into the common trap of believing that the simple fact of having adopted collaboration applications will lead them to become a collaborative organization. Collaboration means working with others in an intellectual endeavour, and certainly a business process falls into this category.

program all player  It’s All in the Workflow Collaboration: working jointly with others or together especially in an intellectual endeavor (Merriam-Webster) Today’s companies are aware that adopting, promoting, and reinforcing collaboration can have huge time, money, and efficiency benefits. But many organizations fall into the common trap of believing that the simple fact of having adopted collaboration applications will lead them to become a collaborative organization. Collaboration means working with Read More

Why Invest in Talent Management? Five High-ROI Business Drivers for Implementing a Talent Management Program


Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more.

program all player  Implementing a Talent Management Program Clearly, with skilled workers retiring and the pace of change accelerating, recruitment alone can’t supply the smart leaders, strong managers, high performers, and ever-changing skills sets necessary for success. That’s why organizations can see solid return on investment (ROI) by balancing recruitment with an investment not just in training, but in comprehensive talent management. Download this white paper to read more. Read More

SAP Business All-in-One Fast-start Program: Creating Affordable, Flexible Solutions for Faster Value


Midsize companies engaged in manufacturing, trade, or services need innovative solutions they can implement quickly to help them manage changing customer demands, government regulations, and market requirements. Online tools can speed the configuration, control costs and scope, and tailor the solution to your company—and you’ll have the agility and support you need to grow, while staying within budget. Find out how.

program all player  Business All-in- One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment. Whether you are engaged in manufacturing, trade (wholesale distribution), or services, your success depends on how quickly and effectively your company adapts to change. Coping with evolving customer Read More

A Test Process for All Life Cycles


The only way to prevent chaos during testing is to have the process fully understood by all stakeholders, with defined roles and responsibilities. The result of a well-planned and well-designed approach is realizing the expected business benefits and return on investment (ROI). Whatever the project life cycle, a single test process can be used to great effect. Find out what you should consider in this type of project.

program all player  Test Process for All Life Cycles The only way to prevent chaos during testing is to have the process fully understood by all stakeholders, with defined roles and responsibilities. The result of a well-planned and well-designed approach is realizing the expected business benefits and return on investment (ROI). Whatever the project life cycle, a single test process can be used to great effect. Find out what you should consider in this type of project. Read More

Plex Systems: A Veteran SaaS ERP Player in Manufacturing


Over the past couple of years, resistance to ERP software delivered as a software as a service (SaaS) has been slowly giving way to acceptance. Today, for manufacturers with top-performing ERP implementations, the pendulum has definitely swung. This 2011 study by Mint Jutras on 300+ manufacturers investigated the goals, challenges, and performance of ERP implementations. Download the white paper and read the results.

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