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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 provide pipeline status report


Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed

provide pipeline status report  service reps can quickly provide current status of their appointments and collaborate on contracts and customer warranties in Salesforce Chatter –based ServicePulse , bringing together technicians and data feeds from assets into a dynamic conversation thread to maximize scheduling and efficiency. In addition, ServiceMax' cloud subscription model is ideal for service managers operating with limited access to capital budgets and heavy initial information technology (IT) investments. Recent Developments

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Alice (or Allen) in MobileLand


Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices are capable of handling field service and sales, and can make business intelligence available to users.

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Business Intelligence Corporate Performance Management Market Landscape


The arms race to marshal the most complete corporate performance management platform has intensified among major vendors. Many have a comprehensive set of business intelligence (BI) functionality.

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These are the Times of CRM Vindication and Validation - Part 3


Part 1 of this series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing CRM Effectiveness During Lean Times” and authored by Microsoft Dynamics CRM and Oracle CRM, respectively. The blog post made the case for forward-looking enterprises to leverage customer relationship management (CRM

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How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software


Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.

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HR Software Review: Infor SyteLine 9 for ERP


This enterprise resource planning (ERP) software review evaluates the ERP software by Infor for enterprise resource planning (ERP) software for discrete manufacturing, engineer-to-order (ETO) manufacturing, mixed-mode manufacturing, and small to medium business (SMB) manufacturing processes against known benchmarks. It assesses SyteLine 9 by Infor for ETO, configure-to-order (CTO), and manufacture-to-order (MTO) production operation functionality and reviews the products support capacity with a focus on:

  • Financials
  • Human Resources
  • Manufacturing Management
  • Process Manufacturing Management
  • Inventory Management
  • Purchasing Management
  • Quality Management
  • Sales Management
  • General Ledger
  • Accounts Payable (A/P)
  • Fixed Assets
  • Cost Accounting
  • Cash Management
  • Budgeting
  • Accounts Receivable (A/R)
  • Financial Reporting
  • Project Accounting

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by Infor. The review identifies the software’s features that distinguish it from other manufacturing solutions such as SyteLine 9’s integration compatibility with other cloud and mobile applications and its financial assessment and analytics tools. The analyst also outlines the software provider’s implementation process, support model, and target user base.

SyteLine 9 by Infor offers a socially interactive and user-friendly interface and provides manufacturing efficacy as a web-based and mobile-compatible system accessible to both customers and suppliers. Through its support for multiple manufacturing methods’ production processes such as material requirements planning (MRP), product configuration, inventory assessments, sales and operation planning (S&OP), and service management, SyteLine 9 by Infor is a comprehensive and extensive manufacturing solution.

Based on a demonstration of SyteLine 9, a TEC analyst has assessed the HR software’s features, evaluating the software against known industry benchmarks, to determine that SyteLine 9 is a strong manufacturing ERP system.

Download this software review report for an in-depth product analysis and to learn more about how SyteLine 9 by Infor can help manufacturers achieve their ERP objectives.

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Supply Chain Management (SCM) Software Evaluation Report


Criteria in this Software Evaluation Report pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this Software Evaluation Report will support your evaluation of an SCM suite.

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Outsourcing, IT Infrastructure Software Evaluation Report


The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

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G2 Crowd Grid Report for Expense Management—Winter 2015


This report from G2 Crowd gives information and comparison data about expense management products that have received a minimum of 10 reviews/ratings on G2 Crowd by mid-February 2015. Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, vendor size, and social impact) and placed into four categories on the grid: leaders, contenders, niche, and high performers. Read the report to see how real users have ranked some of the most popular expense management solutions on the market.

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CRM for Financial and Insurance Markets Software Evaluation Report


This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

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The HR Executive’s Agenda: Benchmark 2005 (An Aberdeen Group Report)


Hiring and retaining top talent is the driving concern of human capital management (HCM) professionals today. This Aberdeen Group report, compliments of Lawson, reviews and analyzes data on human resources (HR) business pressures, technology directions, use of outsourcing and distinguishes the difference in workforce management strategies and their success levels.

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