The Miami-Dade Public Library System, consisting of 49 branch locations and 2 bookmobiles, and more than 3.8 million books and 150 databases, has to manage public computers and other user devices, WiFi services, and BYOD devices. With a wide range of users and technical abilities, the library team needed to be able to troubleshoot from the user perspective to identify and solve issues.
The library decided to go with Fluke Networks' Visual TruView, along with two OptiView XG Network Analysis Tablets, to help the library take proactive measures instead of just reacting to issues, and resolve issues before they cause noticeable performance impacts. Read more in this case study from Fluke Networks.
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