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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 quality assurance methodologies


Web Application Security: The Truth about White Box Testing versus Black Box Testing
Information security managers, quality assurance staff, and developers are faced with the enormous responsibility of keeping Web applications secure from the

quality assurance methodologies  CISOs, Information security managers, quality assurance staff, and developers alike are faced with the enormous responsibility of keeping Web applications secure from the ever growing menace of hackers and internal threats alike. Newly surfacing threats are overwhelming information security teams. With Web applications constantly evolving, finding vulnerabilities is a challenging, costly and time-consuming undertaking. How can information security personnel protect sensitive data – and ultimately, the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » quality assurance methodologies

Project Management Communication: Developing a Plan (Part 2 Of 3)


Frequently when project teams convene to discuss post-project reviews, project team members feel that if communication had been better, the project would have gone smoother. The reason communication in project management is crucial is because it can impact a project’s success, and it is very important that project managers use the right types of communication during a project.Types of

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Software Evaluation, Selection, and Procurement


The statistics for completing packaged software implementation projects are grim. This article examines how the software evaluation, selection, and procurement process is key to successful software implementations.

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6 IT Resolutions You Can’t Afford NOT to Make for 2009


Yes, we know everyone had a great New Years party. We saw the ball drop from Big Apple, watched celebrations all over the globe, and optimistically made the same old New Year resolutions again. But what about the resolution for your industry and the global economy in general? What does the dawn of 2009 have for your industry? Let’s evaluate some of the events which will mold the fortune of many

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IT Project Management Tools: MS Project and Its Alternatives (Part 1)


In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost. This post will focus on some of the tools a PM uses on a day-to-day basis (and why), and some of the limiting factors that these tools present. In order to understand the use of PM tools it is essential to have an understanding of the PM’s

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Continuous Data Quality Management: The Cornerstone of Zero-Latency Business Analytics Part 2: One Solution


Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector. It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then remodel the entire house.

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Quality and Value in the Management of Unstructured Information: Tools Based on Semantic Analysis


Information chaos is one of the primary sources of inefficiency and waste for knowledge workers. So how do you improve efficiency and make more informed decisions? There’s a new direction in content management policy that can help: semantics-based search tools that go beyond just the “find” function, to search, categorize, analyze, and extract meaningful information from unstructured data and texts.

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Increasing Sales and Reducing Costs across the Supply Chain-Focusing on Data Quality and Master Data Management


Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses leverage data as an asset.

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Fluid Routing Solutions Trims IT Costs, Improves Quality and Supply Chain Management


When it was purchased by a private equity firm, Fluid Routing Solutions faced a unique set of business challenges, including having to migrate its entire infrastructure and application environment away from a legacy system very quickly. So the manufacturer needed to select and launch its own enterprise resource planning (ERP) solution. Learn why the organization opted for a cloud-based system.

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Guide to Quality Assurance


In today’s world, current and future customers are interested to know whether or not you have implemented a quality control system. Some customers will demand International Organization for Standards (ISO) certification, and others may just ask about it. Whatever their requirements, having a quality control system assures your customers that the products and services you offer are of high quality.

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