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Fashion PLM RFP Template Available » The TEC Blog

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18-08-2009

Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

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5/17/2011 3:38:00 PM

Sunrise Technologies Apparel & Footwear Template for Microsoft Dynamics AX: ERP for Fashion Certification Report
Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) for fashion packages in TEC's ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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12/5/2011 11:38:00 AM

ERP Modules for Different Business Types
Enterprise resource planning (ERP) is a mature segment of the software market. Most features are standard across solutions, and you can expect vendors to offer software for managing financials, supply chain and inventory, human resources (HR), and business intelligence (BI). Some vendors also offer specialized modules for vertical industries. Use this checklist to find the ERP modules that are right for your organization.

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7/22/2011 2:36:00 PM

HP Turbo-charges New Business Creation
Hewlett Packard (HP) is a leader in innovation. The success of its merger with Compaq created an opportunity to develop entirely new areas of the business. Executives recognized that this would require exploring radically new ideas and managing the tremendous uncertainty surrounding moving into new businesses. Discover how implementing new project evaluation processes and software helped them deal with this challenge.

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11/22/2010 1:32:00 PM

4 Steps to Successful Succession Development Planning
So you’ve determined that you need to develop a succession planning strategy in anticipation of the retirement of key personnel. Now what? How do you identify and select the employees for development and who do you need to involve in the process? In her latest article, TEC human capital management (HCM) analyst Sherry Fox outlines key considerations and four essential steps to a successful succession planning initiative.

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5/2/2012 2:15:00 PM

Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.

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10/24/2000

ERP: Is High ROI with low TCO Possible?
Total cost of ownership (TCO) remains a significant factor influencing enterprise resource planning (ERP) strategies and decisions. But focusing exclusively on TCO runs the risk of delaying necessary ERP projects. Companies should also consider return on investment (ROI) of such projects. Find out what the average company should expect to pay for ERP and how the business can benefit from a successful implementation.

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2/10/2011 4:00:00 PM

5 Ingredients for Creating the Optimal Product Strategy
How do you transition your organization from one that falls short of meeting product revenue goals to one that consistently delivers solutions customers must have? The answer lies in turning your product innovation strategy into a core business process aimed at listening to the voice of your customer. Learn the five things you need to know to create the optimal product strategy for your company.

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9/8/2010 10:24:00 AM

Seven Steps to Building a Business Case for ERP
Businesses are looking to make technology investments to prepare for growth, but remain cautious in the current economic climate. One thing is clear: any technology investments must deliver value to the business. Know the 7-step process that enables organizations to precisely measure the value of any enterprise resource planning (ERP) investment to their operation and estimate the potential return on investment (ROI).

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2/10/2011 2:21:00 PM

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