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Nine Questions to Ask 360-system Vendors
Many organizations are searching for automated solutions to support their 360 initiatives. Fortunately, selecting vendors is a lot like making a new hire. You

questionnaire surveys  questions yields a shorter questionnaire with a higher response. 2. Can you show me how easy-to-use your system really is? You need a system that's simple to use, without hours of training or technical support. Everybody claims this; make them prove it. Get a guided demo and check the logic of the workflow. For instance, check the flexibility of the built-in reporting. Can the system give you everything you need in your reports or will you be stuck exporting data to Excel to do more processing by hand? Read More...
Radio Frequency Identification (RFID)
Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID sys...
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Documents related to » questionnaire surveys


Precision Marketing: Strengthening the Value of CRM
All organizations, across all industries, have one thing in common—a deluge of customer data idling somewhere waiting to be monetized. Most likely, the

questionnaire surveys  Project | CRM Requirements Questionnaire | CRM Research | CRM Review | CRM Reviews | CRM Security | CRM Service | CRM Services | CRM SFA | CRM SOA | CRM Software | CRM Software Comparison | CRM Software Solutions | CRM Software System | CRM Softwares | CRM Solution | CRM Solution Software | CRM Solutions | CRM Strategies | CRM Strategy | CRM Structure | CRM Success | CRM System | CRM Systems | CRM Technical | CRM Technologies | CRM Technology | CRM Tool | CRM Tools | CRM Training | CRM Trends | CRM Value Read More...
Automating Your Call Center Feedback
Almost everyone has had a bad call center experience@due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t

questionnaire surveys  goes beyond the standard questionnaire, to probe into details – going beyond the “what,” to find out the “why.” Live agents can do this as well, but only after considerable training and practice, which further impairs productivity. The goal isn’t just to get answers, but to learn about a customer’s feelings and emotions regarding the service experience. As nice as simply solving a person’s problem may be, it won’t mean much if that customer isn’t motivated to continue using your Read More...
Manufacturing 2007 Executive Summary
For a decade, IndustryWeek and the Manufacturing Performance Institute (MPI) Census of Manufacturers have provided data to US manufacturers. This year, MPI

questionnaire surveys  questionnaire and a hard-copy questionnaire that was twice mailed from MPI to approximately 12,000 plant leaders. There were 798 valid surveys received (415 online respondents and 383 hard-copy mail respondents) from April through July 2006. Responses were received by MPI, and then entered into a database, edited, and cleansed to ensure answers were plausible, where necessary. All respondent answers to the survey are anonymous. As an incentive, respondents were offered onetime access to a database of Read More...
Top Business Objectives When Adopting PLM
This article presents research findings on business objectives to adopt PLM based on software selection projects and surveys conducted by TEC. Drawing and

questionnaire surveys  asks in the online questionnaire is about users’ business objectives when adopting PLM systems. To answer this question, users can choose from a multiple selection list of over 50 options. Although this list is not exhaustive, TEC believes it covers the majority of business objectives that are related to PLM adoption. Within the pool of thousands of PLM initiatives recorded each year, TEC was able to select and verify a certain number of PLM selection projects using consistent selection criteria from Read More...
How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

questionnaire surveys  often obtained through a questionnaire—the customer satisfaction survey (CSS). This method, however, suffers from the drawback of customers likely being emotionally influenced while filling out these questionnaires. Naomi Karten, an expert on the subject of customer satisfaction ( www.nkarten.com ), states in her seminar Tales of Whoa and the Psychology of Customer Satisfaction : People tend to rate service higher when delivered by people they like than by people they don't like. Karten also goes on Read More...
Autodesk Fusion 360 Cloud CAD Now Available
What was hinted at in late 2012 during the Autodesk University 2012 conference just became a reality—Autodesk has delivered the first cloud-based computer aided

questionnaire surveys   Read More...
Early Adopters Show Massive Advantages with Mobile
As the key technology that defines consumerization of technology, mobility has proven its qualitative benefits. However, the ROI on mobility remains elusive at

questionnaire surveys  enterprise mobility, enterprise mobility strategy, corporate mobility strategy, mobility opportunities, mobile ROI, mobile apps, mobile commerce, mobile metrics, mobility advantages, front-office mobile metrics, back-office mobile metrics, mobile and sales, mobile and HR, SAP, SAP mobile solutions, MindShare Read More...
Here Comes IFS Metrix Service Management 5.6
Ahead of the annual IFS World Conference 2013 in Barcelona at the end of this month, the global enterprise applications company IFS announced the general

questionnaire surveys  card authorizations, and structured questionnaires, which includes customer surveys. Read More...
ROI Systems MANAGE-s Well Past 2000 Part 1: Recent Developments
ROI Systems' strategy in terms of enhancing its MANAGE 2000 product and its geographic coverage has apparently been paying off, which comes as a welcome news

questionnaire surveys  Systems MANAGE-s Well Past 2000 Part 1: Recent Developments Event Summary On March 13, ROI Systems , Inc. ( www.roisystems.com ), a privately held provider of extended ERP software systems, with its headquarters in Minneapolis, MN, announced that Indiana-based Core Business Software Solutions (CBSS) would serve as a business partner in its Midwest region. CBSS, a technology consulting firm, will distribute and implement ROI Systems' MANAGE 2000 extended ERP system. CBSS's decision to distribute ROI's Read More...
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of

questionnaire surveys  Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08 The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more. Read More...
Your ERP Selection Challenge: Sage vs. Microsoft
Sometimes a tier-two vendor knocks off one of the giants. Your turn to tell me why...Every now and then I like to spend a few hours putting myself squarely

questionnaire surveys  Discrete ERP Evaluation Center questionnaire (click to enlarge image): … and here’s a partial list of the ERP systems recommended by the Evaluation Center, as a result of my answers (note: links are not clickable):   For the sake of this blog post, I decided to zoom in on Sage ERP X3 and Microsoft Dynamics AX . I want you to take a look at the ratings below, which are based on “flat priorities” (in other words, no area of functionality is treated as being more important than any other ). Note Read More...
Intellicus Is Now a TEC Certified Business Intelligence Solution
We are pleased to announce that the Intellicus Enterprise Reporting and Business Insights Platform is now available for online evaluation in the Business

questionnaire surveys  Intellicus completed TEC’s detailed questionnaire ( download sample BI RFI templates ) and delivered the formal product demonstration I’d requested.  This demo let me trial some features that I was particularly interested in taking a closer look at, including more than a hundred features and functionality sets. Please stay tuned for the full report. In the meantime, you can interactively review the Intellicus Enterprise Reporting and Business Insights Platform via TEC Advisor. If you have particular Read More...
Sky Field Service Management Certification Report
Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

questionnaire surveys  and comparatively reviewed research questionnaire data about Sky against known benchmarks. What differentiates Sky from other FSM products is that it is not a proprietary solution and therefore it allows clients who have expertise in Microsoft Dynamics XRM platform to customize the product themselves without going back to the vendor. Download the Sky certification report now for product analysis and in-depth analyst commentary. Read More...
myStaffingPro Applicant Tracking System
HR Services, Inc.'s myStaffingPro is a web-based applicant tracking system. The standard solution system features applicant, administrative, and user

questionnaire surveys  and tracking; behavioral assessment; questionnaire scoring; and resume parsing and upload. The company also provides custom talent management solutions for multi-faceted hiring processes. Read More...
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