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Skelta BPM Is Now TEC Certified
To obtain TEC certification, Invensys completed TEC’s detailed research questionnaire for Skelta BPM and went through a formal comprehensive product

questionnaire  completed TEC’s detailed research questionnaire for Skelta BPM and went through a formal comprehensive product demonstration with TEC analysts. This demo provided TEC with a first-hand look at Skelta´s outstanding features and at the same time showed some of Skelta’s design principles for helping users design, deploy, operate, and monitor business process management projects. It also provided insight into how Skelta provides support for the more than one hundred features and functionality sets Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » questionnaire


Winning the PCI Compliance Battle
The payment card industry (PCI) Data Security Standard establishes common processes and precautions for handling credit card data. Although achieving PCI

questionnaire  third-party auditor. Annual self-assessment questionnaire ' In lieu of an on-site audit, smaller merchants (levels 2, 3 and 4) and service providers (level 3) are required to complete a self-assessment questionnaire to document their security status. Quarterly external network scans ' All merchants and service providers are required to have external network security scans performed quarterly by a certified third-party vendor. Scan requirements are rigorous: all 65,535 ports must be scanned, all Read More...
Seeking Vendors, the Early Part of Selection
How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people

questionnaire  idea of a preselection questionnaire that could narrow down the list of vendors you'd want to look at. It has evolved and works relatively well, but after a few years it's good to reconsider how it works and see if we can improve based on what we've learned, and on what people suggest. No matter the methods of identifying vendors, you can usually find some common ground underlying them, which might be used as high-level preselection criteria. The following three examples show that even if you don't use a Read More...
Accelerating (and Fast-starting) the SME Business at Oracle (and SAP) - Part 2
<!--StartFragment-->Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering

questionnaire  a Web-based questionnaire. The questionnaire offers a set of sample/default values, which provides a starting point (jump-start) for setups. The prospective customer can change from the default values only what needs to be changed to accommodate their business needs. Many Oracle Accelerate partners have praised the questionnaire that forms the basis of the eventual client’s product instance (installation). The questionnaire is not only an instrumental component to initial prospect conversations that Read More...
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

questionnaire  Articles | Customer Retention Questionnaire | Customer Retention Solution | Customer Retention Theory | Building Customer Satisfaction Value and Retention | Reducing Customer Defections | Customer Value | Net Present Value of the Profit | Customer Lifetime Value | International Customer Service Standard | Exceeding Customer Expectations | Implementation of a Customer Service | Customer Retention White Paper | Customer Service Consulting | How to Attract and Retain New Customers | Customer Relationship Read More...
Six Mistakes Companies Are Making and How You Can Avoid Them
Organizations need technology that can unlock the value of information. Information can drive new insights to help transform and significantly improve the

questionnaire  avoid them. A self-assessment questionnaire is included. Read More...
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Cen
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

questionnaire  Project | CRM Requirements Questionnaire | CRM Research | CRM Review | CRM Reviews | CRM Security | CRM Service | CRM Services | CRM SFA | CRM SOA | CRM Software | CRM Software Application | CRM Software Comparison | CRM Software Guide | CRM Software Solutions | CRM Software Solutions | CRM Software System | CRM Software Vendor | CRM Softwares | CRM Solution | CRM Solution | CRM Solution Software | CRM Solutions | CRM Strategies | CRM Strategy | CRM Strategy Development | CRM Structure | CRM Study | CRM Read More...
IBM Cognos 10.2 BI Is Now a TEC Certified Product
We are pleased to announce that IBM Cognos BI, one of the leaders in the business intelligence (BI) space, is now part of TEC’s certified BI applications family

questionnaire  Cognos completed TEC’s detailed questionnaire ( download sample BI RFI templates ) and delivered the formal product demonstration I’d requested. This demo let me do a trial of some features that I was particularly interested in taking a closer look at, including more than 100 features and functionality sets. I encourage you to stay tuned for the full certification report. In the meantime, you can interactively review IBM Cognos BI in TEC Advisor . If you have specific questions about Cognos BI’s Read More...
Looking for a Great IT VAR or Consultant? Culture Is the Key.
Have you ever been burned by a service provider who promised great service but didn't deliver? You’re not alone. Especially in the IT world, where virtually

questionnaire  out our reference check questionnaire, they gave the consultant some of the most effusive praise we’ve ever seen. To find out what was driving all that excitement, we sat down with Midco’s chief financial officer (CFO), whom we’ll call “Bob,” a former consultant and veteran of several major software implementations. Bob was happy to talk about what made this consultant so remarkable, and over the course of our conversation, he kept coming back to the same five things. Setting the Tone at the Read More...
Intellicus Is Now a TEC Certified Business Intelligence Solution
We are pleased to announce that the Intellicus Enterprise Reporting and Business Insights Platform is now available for online evaluation in the Business

questionnaire   Intellicus completed TEC’s detailed questionnaire ( download sample BI RFI templates ) and delivered the formal product demonstration I’d requested.  This demo let me trial some features that I was particularly interested in taking a closer look at, including more than a hundred features and functionality sets. Please stay tuned for the full report. In the meantime, you can interactively review the Intellicus Enterprise Reporting and Business Insights Platform via TEC Advisor. If you have particular Read More...

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