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Documents related to » questionnaires surveys


9 Steps to Producing Accurate Salary Surveys
Developing and analyzing market data, though time-consuming, is a critical task for any human resources (HR) or compensation analyst. Determining a precise market rate helps companies attract and retain valuable employees, and adjust compensation ranges to reflect changes in the market. Learn how standardized analysis procedures can help maintain consistency and accuracy throughout your company’s compensation program.

QUESTIONNAIRES SURVEYS: 9 Steps to Producing Accurate Salary Surveys 9 Steps to Producing Accurate Salary Surveys Source: Laserbeam Software Document Type: White Paper Description: Developing and analyzing market data, though time-consuming, is a critical task for any human resources (HR) or compensation analyst. Determining a precise market rate helps companies attract and retain valuable employees, and adjust compensation ranges to reflect changes in the market. Learn how standardized analysis procedures can help maintain
12/29/2008 3:26:00 PM

CRM: Past, Present, and Future
TEC analyst Raluca Druta surveys the history and evolution of customer relationship management (CRM) with a view to defining the CRM of the future. Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

QUESTIONNAIRES SURVEYS: CRM: Past, Present, and Future CRM: Past, Present, and Future Source: Technology Evaluation Centers Document Type: TEC Report Description: Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and
9/25/2012 11:16:00 AM

Another Year on the ILM Journey
Quocirca conducted two surveys separated by twelve months that looked at the data management infrastructure of UK and Irish businesses, and how this was linked to their ability to respond to the whims of the regulators. In the year between the two surveys, a lot had changed.

QUESTIONNAIRES SURVEYS: Another Year on the ILM Journey Another Year on the ILM Journey Source: Quocirca Ltd Document Type: White Paper Description: Quocirca conducted two surveys separated by twelve months that looked at the data management infrastructure of UK and Irish businesses, and how this was linked to their ability to respond to the whims of the regulators. In the year between the two surveys, a lot had changed. Another Year on the ILM Journey style= border-width:0px; />   comments powered by Disqus Related Topics:
3/7/2007 9:59:00 AM

Case Study: Survey Applications
A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly. There was also the challenge of obtaining honest, accurate data from the employees in a completely confidential manner. Thus, the firm needed to automate its manual employee exit survey process, and replace it with a web-based application.

QUESTIONNAIRES SURVEYS:
4/12/2007 2:58:00 PM

Supply Chain Cost-cutting Strategies
Your Challenge: Get Decision Makers' Approval for Supply Chain Cost-Cutting Strategies. Specific, Measurable, Achievable, Relevant and Time-Bound. Process industries (chemicals, food and beverage, oil and gas, etc.) face rising manufacturing and logistics costs. And they’re finding that the old strategies for cost containment no longer pack the same punch. Some surveys show that 75 percent of all respondents are redesigning their supply chains to keep these costs in check. Are you one of them? No? You’ve got a lot of catching up to do—and very little time to do it.

QUESTIONNAIRES SURVEYS: Supply Chain Cost-cutting Strategies Supply Chain Cost-cutting Strategies Source: SAP Document Type: White Paper Description: Process industries (chemicals, food and beverage, oil and gas, etc.) face rising manufacturing and logistics costs. And they’re finding that the old strategies for cost containment no longer pack the same punch. Some surveys show that 75 percent of all respondents are redesigning their supply chains to keep these costs in check. Are you one of them? No? You’ve got a lot of
10/9/2007 3:21:00 PM

Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

QUESTIONNAIRES SURVEYS: customer service seminars 2010, customer service seminars, customer satisfaction survey software, online customer service training, customer service training courses, customer service training materials, customer service training videos, customer service software, outsource customer service, outsourced customer service, call center performance management, customer satisfaction survey template free, free customer satisfaction survey template, free customer satisfaction survey, customer satisfaction survey form, customer satisfaction survey forms, customer service outsourcing, outsourcing .
5/17/2011 3:38:00 PM

How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points
Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive customer experience.

QUESTIONNAIRES SURVEYS: SAP, customer, relationship management, customer relationship, customer relationship management, customer survey, customer experience, customer loyalty, loyalty customer, customer retention, retention customer, customer crm, free crm, online crm, customer service software, crm marketing, crm service, customer strategy, customer surveys, crm services, customer segmentation, brand experience, customer relationship software, customer relationships, customer service satisfaction, customer importance, customer experience management, customer relationship marketing, customer satisfaction surveys, .
9/1/2010 3:21:00 PM

Customer Feedback Management » The TEC Blog
Customer Feedback Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

QUESTIONNAIRES SURVEYS: Allegiance, CFM, Confirmit, CRM, EFM, feedback, IdeaScope, panel, Qualtrics, SPSS, survey, SurveyGuizmo, VerticalPanel, Voxco, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-09-2009

B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results
B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results. Get Information and Other Solutions Associated with B2B Demand Generation. For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create urgency and demand for products and services. With the foundational premise that marketers need to drive more revenue while optimizing marketing investments, successful business-to-business (B2B) companies have focused on four critical pillars needed to optimize the lead-to-sale process.

QUESTIONNAIRES SURVEYS: B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results B2B Demand Generation: How Successful Companies Are Improving Sales and Marketing Results Source: Vtrenz Inc. Document Type: White Paper Description: For decades, solution-selling and marketing methodologies have used the principle of identifying pains associated with business processes, in order to create urgency and demand for products and services. With the foundational premise that marketers need to drive more
2/27/2007 10:06:00 AM

Building Effective Enterprise Architecture: Developing a Business Case and Road Map for Mature EA Practices to Maximize Value in IT Investments
Surveys show that enterprise architecture (EA) programs often lack support from business and information technology (IT) stakeholders for several reasons, including the lack of business support for aligning business goals with IT strategy. The Enterprise Architecture Best Practice Survey was launched to examine the impact of EA initiatives on business performance around the globe. Read this white paper to understand how this survey can bring an outside perspective to your company as you build business cases for change and design a road map for EA maturity.

QUESTIONNAIRES SURVEYS: Building Effective Enterprise Architecture: Developing a Business Case and Road Map for Mature EA Practices to Maximize Value in IT Investments Building Effective Enterprise Architecture: Developing a Business Case and Road Map for Mature EA Practices to Maximize Value in IT Investments Source: MindShare Document Type: White Paper Description: Surveys show that enterprise architecture (EA) programs often lack support from business and information technology (IT) stakeholders for several reasons, including
2/15/2013 2:37:00 PM

Attensity Analyze


QUESTIONNAIRES SURVEYS: Attensity Analyze gives customer service organizations the tools to analyze subscriber conversations across external media, including review sites, blogs, forums, Twitter, Facebook, YouTube videos, mainstream news sites, and others, as well as the free-form notes stored in internal sources such as customer relationship management or contact center notes, surveys, and incoming e-mail, and to relate those conversations to internal data on sales figures, inventory numbers, customer service records, and more.


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