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(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

queue theory oracle  management, intelligent call scripting, queue management, call center performance analysis, and computer telephony integration (CTI), among others. Consona Enterprise CRM’s scripting software allows customer support to interact with customers, and wireless and offline technology provides remote access to data. The solution also comes with optional add-ons, such as Web self-service portals, advanced e-mail communications, telephony integration, and document and knowledge management. Integration with CTI Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » queue theory oracle


Oracle Business Intelligence 11g Finally Unveiled
Today in London (UK), Oracle announced the new 11g release of its Business Intelligence solution suite. There’s much interest in seeing how Oracle will be

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Oracle Gets into the BYOD Game
Without much fanfare Oracle recently quietly acquired Bitzer Mobile, a provider of mobile applications management solutions that allow organizations to provide

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While Oracle and PeopleSoft Are to Fuse, Competitors Ruse--Leaving Customers (Somewhat) Bemused
The recent merger of Oracle and PeopleSoft requires, among many other things, finding a perfect balance between cultivating the install base versus the zeal for

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Oracle Further Orchestrates Its SOA Forays Part Three: Strategy Shifts
Oracle has long moved in the direction of blurring the line between applications and infrastructure. It has leveraged the system of record elements in

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Oracle Announces a Database Fire Sale
On December 16, Oracle Corporation announced lower software and support prices for the Oracle8i database. Specifically, the price of Oracle8i Standard Edition

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Cricket's Challenges before Oracle Taleo Cloud Service
John Moxley describes the reasons behind the company’s decision to choose Oracle Taleo Cloud Service.

queue theory oracle  Oracle Taleo Cloud Services,Oracle talent management,Oracle Taleo Cloud Service Read More...
Oracle
Founded in 1977, Oracle Corporation (NASDAQ: ORCL) supplies software for information management. With annual revenues of more than $10.9 billion (USD), the

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The Oracle/PeopleSoft Reality Check
While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse market. Despite the lush deals

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Oracle (Finally) Learning and Applying Its Own CRM
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own application user group conference early

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Oracle Delivers New Oracle Retail Allocation Release
Retail is indisputably one of Oracle’s major industries of focus where the giant has made significant investments, both in terms of acquisitions and in-house

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Oracle Releases In-Memory Cost Management Add-on for Oracle EBS
The in-memory arms race continues in full force. Having recently delivered high-performance Value Chain Planning solutions, Oracle has introduced Oracle In

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Oracle Moves Hyperion Enterprise Financial Planning and Budgeting to the Cloud
Oracle announced the general availability of its first enterprise performance management (EPM) solution offered in the cloud, Oracle Planning and Budgeting

queue theory oracle  oracle hyperion, enterprise performance management, cloud EPM Read More...
Oracle Announces New Release of Hyperion Enterprise Performance Management
California software giant Oracle is releasing a new version of its Hyperion Enterprise Performance Management (EPM) suite. According to Oracle, version 11.1.2.3

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Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

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