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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 quoting books


APICS 2009 Convention: Day 2
The conference really started today, with a general session featuring guest star speaker Jason Jennings, business thought leader and best-selling author. And

quoting books  a company that (I’m quoting the speaker here) “usually missed the ship date.” After yesterday’s case study (see previous blog), involving a company that reduced shortages by 86 percent (which means they were really doing badly before APICS training), we are really worried for companies not using APICS’s training and learning services. Another aspect that seems to be general to any company, no matter what industry or business they’re in, is that people or employees are the main problem, but als

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order (Q2O) Systems

Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming quoting and ordering processes, decrease unit costs, and lower sales costs. Q2O suites can further help enterprises increase sales effectiveness across all channels. These solutions help companies that sell complex products and services shift their focus to customer-facing sales and service issues. 

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BigMachines: Getting Bigger and Better - Part I


I recently attended Gartner’s CRM Summit in Scottsdale, Arizona (US). During the conference, I bumped into several old acquaintances who are working for various customer relationship management (CRM) software vendors. One of the vendors that attended the conference was BigMachines, a provider of inventive software-as-a-service (SaaS) configure, price, and quote (CPQ)/quote

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CPQ Pioneer FPX Becomes Cloud CRM and ERP Go-to Vendor


TEC senior analyst P.J. Jakovljevic takes a close look at FPX, formerly known as Firepond, a pioneer in CPQ software that automates the sales process for configurable products and services, including changes in the past couple years and what's new with FPX Version 8.0.

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Meeting Configure One at PlanetPTC Live 2011


My recent attendance of the PlanetPTC Live 2011 event was a great learning experience. Look for an article with my impressions on the conference and on PTC’s strategy with regards to the novel PTC Creo suite of design applications leveraging both the direct and parametric modeling (and in the wake of the release of nine Creo 1.0 applications), embedded software lifecycle management (with the MKS

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How One Provider's Solution Covers the Bases of Price Optimization and Management


What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each step of the pricing process.

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Solving Sales and Finance in the Multicompany Enterprise


A company with a global presence can easily face “double trouble” with regard to financial reporting. Each division needs to keep books, pay employees, manage accounts, and pay taxes in the currency of its region. But all accounts must be consolidated, which involves processes that can cause inaccuracies and use up valuable time. Find out how to more effectively close your books, and manage your disparate sales teams.

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Has Your Company Outgrown QuickBooks? How to Tell and What to Do About It


QuickBooks is highly respected as the world’s most popular accounting system, with more than 4.5 million users. Indeed, QuickBooks provides an excellent solution for smaller companies. However, growing companies will eventually outgrow the database performance and feature set offered by QuickBooks. This white paper provides guidance in case this happens to you.

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Tacton CPQ


Tacton’s Configure Price Quote (CPQ) product – TCsite streamlines and automates the CPQ process – making it dramatically simpler to configure and sell customized products.   The solution is built on Tacton’s powerful product configurator which can handle even the most complex of product structures. With Tacton’s CPQ your sales team, dealers and channel partners will always have access to the latest product and pricing information. And will be able to produce accurate, high-quality quotes in a fraction of the time it usually takes. Tacton’s CPQ solution simplifies the complex job of configuring, designing and selling customized products.   The solution is an easy-to-use, web-based application which runs both online and offline. The product supports multiple languages and currencies. It integrates easily with surrounding platforms, facilitating data exchange with your ERP, CRM, CAD and PLM systems.    The quoting solution bridges the gap between your customers’ requirements and your products. Tacton’s powerful constraint-based configurator removes the need for detailed product knowledge and ensures that your sales team always proposes the best possible solution, at the right price – for your customer and for you. With guided selling and automated quote, proposal and document generation – your team will close more business, faster, and your customers will have a better buying experience.   With Tacton CPQ you will: • close more business, faster • increase average deal size • sell your complete product range • radically reduce average quotation time • reduce quotation errors • produce complex quotes without product experts

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Case Study: Miami Dade Public Library


The Miami-Dade Public Library System, consisting of 49 branch locations and 2 bookmobiles, and more than 3.8 million books and 150 databases, has to manage public computers and other user devices, WiFi services, and BYOD devices. With a wide range of users and technical abilities, the library team needed to be able to troubleshoot from the user perspective to identify and solve issues.

The library decided to go with Fluke Networks' Visual TruView, along with two OptiView XG Network Analysis Tablets, to help the library take proactive measures instead of just reacting to issues, and resolve issues before they cause noticeable performance impacts. Read more in this case study from Fluke Networks.

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PROMYS


PROMYS PSA includes modules for - CRM, opportunities, and quoting; - order fulfillment, purchasing, inventory, and invoicing; - project management, project assignments, time sheets and expenses; - service management, help desk, and support contracts; and - customer and subcontractor self-service portals. PROMYS service management functionality helps answer questions such as: - Why aren’t my field resources more billable? - Which active projects are in trouble against their cost budget? - Are my service contracts profitable? - Have I billed for everything and accounted for all costs? - Are we maximizing revenue and margin on all sales opportunities? PROMYS provides functionality for - help desk trouble tickets, color coding, and escalations; - resource calendar visibility into all resources and current availability; - automatic work order notifications and integration with Outlook calendars; - customer self-service portal, - resource forecasting by specific skill set and certifications; - tracking for service contacts, service levels, customer serial numbers, and third-party service agreements; and - tracking for labor utilization to reduce un-billable hours. As part of the PROMYS enterprise business software suite, the PROMYS CRM module links seamlessly with the order fulfillment, project management, service management, and help desk modules to track customer quotes, projects, assets, change orders, return material authorizations (RMAs), and returns affecting equipment under service contract. PROMYS also keeps track of block time accrual accounts, invoicing, and service contract renewal. More than effective PSA software, PROMYS provides the Web-based PSA functionality service organizations need to forecast resources effectively, deliver projects on time and on budget, respond quickly to customer service issues, and maximize service contract profitability.    

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Epicor Introduces Commerce Connect Platform for Epicor ERP 10


Epicor introduces Epicor Commerce Connect, an e-commerce platform management solution for B2B and B2C companies. Find out how the solution enables companies to provide rich customer experiences throughout the typical order life cycle—and beyond.

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