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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

r part 11  covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, and IBM's DB2 and Informix. RFI - Request For Information . A formal document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the Read More...
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Documents related to » r part 11


MAPICS Moving On Pragmatically Part 3: Challenges
MAPICS remains at a critical point in time, where immaculate execution without much space for missteps will determine its future. Despite notable functional and

r part 11  Moving On Pragmatically Part 3: Challenges Challenges For the last several months, MAPICS, Inc . (NASDAQ: MAPX), a global provider of extended ERP applications for world-class mid-sized manufacturers, has embarked on a painstaking process of producing a strategy going forward that would pragmatically blend the company's traditional values and success factors with new approaches to stay in tune with market trends. All the products mentioned in Part One will have lost their former trademarks. The appli Read More...
Epicor Claims The Forefront Of CRM.NET-ification Part 1
By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions

r part 11  a two-part analysis of recent news from Epicor. Part Two will continue to examine the Market Impact and make User Recommendations. Read More...
SAP Thrives On Competitors' Plight, In Part
SAP announced upbeat results for Q2 2001 and reconfirmed the positive outlook for the rest of the year amid the bloodbath of many of its competitors. However

r part 11  Thrives On Competitors' Plight, In Part SAP SAP Thrives On Competitors' Plight, In Part P.J. Jakovljevic - August 17, 2001 Event Summary SAP AG (NYSE: SAP), the leading provider of business software solutions, announced strong sales and profit performance for the second quarter ended June 30, 2001. In Q2 2001, revenues increased 24% over the same period last year from EUR 1.5 billion to EUR 1.85 billion (See Figure 1). Net income in the quarter grew up 78% to EUR 424 million compared to EUR 246 million Read More...
Top 10 Reasons For Having A Project Kickoff - Part II
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t

r part 11  discuss the remaining four reasons in Part III of this article. About the Author Joseph J. Strub has extensive experience as a manager and senior consultant in planning and executing ERP projects for manufacturing and distribution systems for large to medium-size companies in the food & beverage, chemical, and CPG process industries. Additionally, Mr. Strub was a consultant and Information Systems Auditor with PricewaterhouseCoopers and an applications development and support manager for a Fortune 100 Read More...
Saba Software: All about People (Cloud) - Part 2
Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software

r part 11  Software: All about People (Cloud) - Part 2 Part 1 of this series introduced Saba Software , a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events. Then, I discussed the need for the “People Cloud” that Read More...
Curbing MESsy Shop Floor State of Affairs - Part III
Part II of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant floor and the enterprise offices

r part 11  MESsy Shop Floor State of Affairs - Part III Part II of this blog series expanded on some of TEC 's earlier articles about companies' need for better links between the plant floor and the enterprise offices. It also pointed out the difficulties in achieving this noble idea, and gave examples of some vendors with success in providing integrated enterprise resource planning (ERP) and manufacturing execution system (MES) solutions. Another chronic problem is how to foster plant workers’ acceptance Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

r part 11  You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2 In Part 1 of this blog series I admitted to being a late adopter of a sort , in part for not immediately jumping onto the  social media  bandwagon. In particular, my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud )  was tepid. To be frank, Marc Benioff, salesforce.com ’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he  introduced Chatter at the Dreamforce 2009 Read More...
Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

r part 11  2013 Be IBS’ Comeback Year? Part 2 In part 1 of this series, we took a look at IBS , some of the challenges the company was facing, and its software offerings for the business community. To discuss the aforementioned issues (see part 1 ) and IBS’ ongoing turnaround, we recently spoke to Doug Braun, the chief executive officer (CEO) of IBS. As CEO, Mr. Braun is responsible for translating business needs into products that solve customer supply chain problems. TEC: How would you describe IBS’s Read More...
QlikView 11 for BI Product Certification Report
QlikTech´s QlikView 11 has been TEC Certified for online evaluation of business intelligence (BI) solutions in the Business Intelligence and Data Management

r part 11  11 for BI Product Certification Report QlikTech´s QlikView 11 has been TEC Certified for online evaluation of business intelligence (BI) solutions in the Business Intelligence and Data Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Job Scheduling Maze in Distributed IT Landscapes - Part 3
Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional

r part 11  Scheduling Maze in Distributed IT Landscapes - Part 3 Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional capabilities. This was done for the three older product releases. Particularly impressive was the ActiveBatch V6 release that introduced a few noble concepts like Job Library and Virtual Root . ActiveBatch V7 – The Current State of Affairs The ActiveBatch V7 release (the release has completed the Read More...
The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

r part 11  Wizardry of Business Process Management: Part 5 Part 1 of this blog series  started a lengthy discussion about the value proposition and parts-and-parcels of  business process management (BPM ), with an ensuing focus on  Pegasystems (also known as Pega ) as one of the leading BPM suite providers.  Part 2 ,  Part 3 , and  Part 4  then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the overall BPM software market (it has been Read More...
Exploring Epicor Productivity Pyramid - Part 2
Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s

r part 11  Epicor Productivity Pyramid - Part 2 Part 1 of this blog series  introduced Epicor Software Corporation ’s  set of tools called the Epicor Productivity Pyramid . The Pyramid enables one of Epicor’s main business strategies: to extend the value of several of its mature  enterprise resource planning (ERP)  applications by making enterprise data readily and easily available to all stakeholders. My blog post then zoomed on to the Epicor Portal solution, a cross-platform querying tool that Read More...
TradeStone Software STARS 2013: Retail Rocks! Part 2
Part 1 recapped TradeStone Software's user conference, STARS 2013. TradeStone’s Core CapabilitiesTradeStone Software’s bread-and-butter capabilities

r part 11  Software STARS 2013: Retail Rocks! Part 2 Part 1 recapped TradeStone Software's user conference, STARS 2013.   TradeStone’s Core Capabilities TradeStone Software’s bread-and-butter capabilities continue to be sourcing, supplier management (including quality testing, inspections, and social, legal, and compliance-based supplier performance as exemplified in Guitar Center ’s case study), and order management, which includes global trade management (GTM) as well. Enterprise resource planning (ERP) Read More...
A Tale of a Few Good SCM Players - Part 2
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

r part 11  pilot application at its R edShift 2008 conference  and followed up with the full product in 2009. But my understanding is that at this time DOM and BPP are mostly marketing with no actual customers. The platform integrates with both  Java Platform, Enterprise Edition (J2EE ) and  Microsoft .NET Framework  technologies, but I don’t know for sure whether it is built on one or the other (or on some mix of technologies). Thus, RedPrairie's BPP looks much less “fused” than  Manhattan SCPP Read More...

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