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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

r part 7  covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, and IBM's DB2 and Informix. RFI - Request For Information . A formal document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the Read More...
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Documents related to » r part 7


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

r part 7  Lexicon of CRM from R to Z. Read More...
Top 10 Reasons For Having A Project Kickoff - Part II
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t

r part 7  discuss the remaining four reasons in Part III of this article. About the Author Joseph J. Strub has extensive experience as a manager and senior consultant in planning and executing ERP projects for manufacturing and distribution systems for large to medium-size companies in the food & beverage, chemical, and CPG process industries. Additionally, Mr. Strub was a consultant and Information Systems Auditor with PricewaterhouseCoopers and an applications development and support manager for a Fortune 100 Read More...
The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

r part 7  Lexicon of CRM from R to Z. Read More...
Emptoris: Opening a New Chapter of Prosperity - Part 1
Good news is scarce these days across the board, and I am always keen on reporting on rare bullish enterprise applications businesses, especially if the

r part 7  unilateral view in this regard . Part 2 of this series will analyze Emptoris’ current state of affairs. Until then, what are your views, comments, opinions, etc. about the current economic climate in your region/industry and about your approach to controlling spend via sourcing and contract management? What are your best sourcing and procurement practices as well as experiences with particular SRM/spend management applications? If you are an Emptoris user, I would appreciate you sharing your Read More...
Can We Intelligently Use Part Numbers to Configure and Order the Right Products?
In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and

r part 7  require a code, but R could signify red, and G could signify green . Thus, if somebody wanted a blue 480-volt, 5-horsepower, 10-ampere contactor, the person would fax in an order for catalog number B510 . As this example shows, it is important to leverage configuration software that can generate intelligent part numbers without the limiting conditions currently found within most configurator software packages, such as fixed versus variable length of positions within a part number scheme. Beware of Read More...
Mega-vendors Warming Up to the Cloud - Part 2
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended

r part 7  packaged version for smaller retailers. Part 3 of this blog series will analyze recent SaaS initiatives by mainstream mega-vendors. Some concrete examples of vendors and their new strategies and solutions will follow. In the meantime, your comments and feedback with regard to the opinions and assertions expressed thus far are welcome. For both users and vendors, what are your SaaS experiences (both in using and delivering a solution) and how far down the SaaS evolution track are you? Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

r part 7  ERP Emerges, Transforms the Way People Work (Part 2)  In part one of this series , we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to Read More...
Mega-Vendors Warming Up to the Cloud - Part 3
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and the adoption of cloud computing. The post ended

r part 7  Vendors Warming Up to the Cloud - Part 3 Part 1 of this blog series  depicted the three evolutionary phases (or waves) of  software as a service (SaaS ) and the adoption of cloud computing . The post ended with some glimpses into the future and likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges  (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors. Some concrete examples of vendors and their new Read More...
The Path to ERP for Small Businesses - Part 1: The Research
Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article

r part 7  Path to ERP for Small Businesses - Part 1: The Research When looking for business software, small companies might fall into the trap of being selected instead of selecting vendors. This usually happens because small companies do not allocate extensive time and resources to the process and do not have selection methodologies, which help decision makers select a product without further investigation. Not every company takes advantage of a sound software selection methodology. The good news is that other Read More...
Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

r part 7  2013 Be IBS’ Comeback Year? Part 2 In part 1 of this series, we took a look at IBS , some of the challenges the company was facing, and its software offerings for the business community. To discuss the aforementioned issues (see part 1 ) and IBS’ ongoing turnaround, we recently spoke to Doug Braun, the chief executive officer (CEO) of IBS. As CEO, Mr. Braun is responsible for translating business needs into products that solve customer supply chain problems. TEC: How would you describe IBS’s Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

r part 7  the two longstanding enterprise resource planning (ERP ) players, CODA (now part of Unit 4 Agresso ) and Fujitsu Glovia , opting to write brand-new products on Force.com. Salesforce.com's blustery chief executive officer (CEO) Marc Benioff even (half-jokingly or not) taunted SAP ( during his intellectual debate with SAP’s co-founder Hasso Plattner in early 2008 ) to rewrite the SAP Business ByDesign on-demand product on Force.com, rather than to further torture and embarrass itself (and the rest of Read More...
SaaSy Discussions (Part I)
Much has been said and written lately, on TEC's web site as well as on many other peer sites, about the on-demand deployment model, especially about multi

r part 7  -- and cost-effective) and robust integration (with existing applications & data, support for industry-standard application and data interfaces, and portal-based infrastructure) are other tenets of adaptive CRM. Also critical for adaptive CRM are the inherent business intelligence (BI) capabilities to understand customer and market dynamics, and business process management (BPM) in a multi-tier way (via stored procedures, application server, client-side scripting, multi-function BPM) to define, manage Read More...

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