Real Time Customer Access 24x7

Stratyc's Laser-Sharp Focused Tools Retrofit Legacy Systems

by P.J. Jakovljevic, Louie Talarico ... It also provides 24x7, real-time access to order management information from ... of sell-side applications to improve customer service ... 24/7 and in real-time to both ... http:/.../Research/ResearchHighlights/SCM/2002/03/research_notes/PN_EC_SC_PJ_03_19_02_1.asp - 15k - 2002-03-19 Summary: When a technology vendor focuses on a tightly defined market of, the value received by its customers is typically greater. Stratyc seems to be the case in point.

Benefits of a Single Database Solution: Improved Enterprise ...

by P.J. Jakovljevic ... Also helping to achieve real-time information is IQ ... and supplier relations, and reduces customer and supplier ... control features and allows 24x7 access to data. ... http:/.../Research/ResearchHighlights/Erp/2005/04/research_notes/PN_ER_PJ_04_07_05_1.asp - 20k - 2005-04-07 Summary: IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software solution and seamless ERP systems access.

Analyzing MAPICS' Further Steps After Frontstep Part Two: More ...

by P.J. Jakovljevic ... providing customers and affiliates 24x7 access to the ... that MAPICS remains a customer-focused organization ... aspects of a manufacturing enterprise in real time. ... http:/.../Research/ResearchHighlights/Erp/2003/10/research_notes/EN_ER_PJ_10_11_03_1.asp - 15k - 2003-10-11 Summary: MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class manufacturers.

Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1 ...

by P.J. Jakovljevic ... initial IMPACT eCRM offering, while a Customer Service Portal ... the IMPACT CRM system in real-time via web ... technology allows users to instantly access and modify ... http:/.../Research/ResearchHighlights/Erp/2002/04/news_analysis/NA_ER_PJ_04_19_02_1.asp - 18k - 2002-04-19 Summary: While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract the onslaught by Tier 1 vendors and mid-market juggern

What Are Manufacturing Execution Systems?

by P.J. Jakovljevic ... service portal technology, helps achieve real time information ... supplier relations, and reduce customer and supplier service costs by allowing 24x7 access to data ... http:/.../Research/ResearchHighlights/ERP/2005/11/research_notes/TU_ER_PJ_11_29_05_1.asp - 28k - 2005-11-29 Summary: Manufacturing execution systems (MES) can be defined as a collection of business processes providing event-by-event, real time execution of planned production requirements. However, market ambiguity and functional overlap with enterprise resource planning (ERP) systems obscure what an MES can bring to an

SCM System/SCM Software Comparison and Evaluation

... exchange between all parties Real-time or batch ... materials supply, planning, and customer service Simple control features Simultaneous access to heterogeneous ... http://scm.technologyevaluation.com/ - 31k - 2009-03-09

GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data ...

by P.J. Jakovljevic ... that allows multiple users to access product information ... become part of the GXS customer base. ... are experiencing the benefits of real-time communications with ... http:/.../Research/ResearchHighlights/eCommerce/2004/03/research_notes/EN_EC_PJ_03_09_04_1.asp - 22k - 2004-03-09 Summary: GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary fit, enlarged customer base, and improved cross-selling opportunity (especially to existing customers in the retail sector), some challenges will

Customer Care and Billing System (CC&B) Selection

... Adjustments that are reflected in real time on the customer account Administration and Security Administration toolkit Administrator can access a report of ... http://ccb.technologyevaluation.com/customer-care-and-billing-tel/ - 101k - 2009-03-09

Examples of Microsoft .NET Enablement

by P.J. Jakovljevic ... or providing an easier means to access the core ... back to the Web site store front in near-real time. ... Vantage to configure, for example, the customer order cycle ... http:/.../Research/ResearchHighlights/ERP/2006/10/research_notes/TU_ER_PJ_10_03_06_1.asp - 26k - 2006-10-03 Summary: SYSPRO and Epicor are examples of .NET-enabled legacy software systems that have partly been componentized (rewritten), with 'wrappers' added to the rest so that the legacy functionality can be used and extended through Web services on the .NET Framework.

Infinium Attempts To Better Gain Some Markets' Ear

by P.J. Jakovljevic ... developer of Enrich, a real-time fleet management ... enterprise business solutions include customer relationship management ... has provided neither a time frame nor ... http:/.../Research/ResearchHighlights/BusinessApplications/2001/03/news_analysis/NA_BA_PJ_03_22_01_1.asp - 14k - 2001-03-22 Summary: While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered 2001 with an expanded product offering and the determination to gain more visibility within its target markets.