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 red hat support


Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

red hat support  Partners with Red Hat in Linux Support Deal Compaq Partners with Red Hat in Linux Support Deal R.A. Krause - October 20th, 1999 Event Summary October 18, 1999 Red Hat (R), Inc., the leading provider of open source Linux-based operating system (OS) solutions (>65% of market) and Compaq Computer Corp. today expanded their strategic partnership to provide call center support for worldwide users of the Official Red Hat Linux OS. Under the agreement, Compaq's Customer Services organization, which serves

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » red hat support

Red Hat Feeds on Mobile


Red Hat announced its intent to acquire FeedHenry, an Irish enterprise mobile application platform provider, for €63.5 million (US$81.9 million) in cash. The acquisition enables Red Hat to support mobile application development in public and private cloud environments.

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Red Hat Joins the BPM Fray


Open source solution provider Red Hat recently announced a comprehensive open source business process management (BPM) suite, Red Hat JBoss BPM Suite 6, which includes the next version of its business rules platform, JBoss BRMS 6. With JBoss BPM Suite 6, Red Hat brings a combination of BPM, business rules management (BRM), and complex event processing (CEP) technologies together in a single product offering.

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Dell and Red Hat Form Alliance


Dell and Red Hat have tightened their relationship, announcing new initiatives for products and services/support.

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Red Hat


Red Hat (NASDAQ: RHAT) is a Linux and open source provider. The company's software solutions and services are based on the open source model and serve enterprises worldwide. Red Hat's solutions include Red Hat Enterprise Linux operating platforms and services such as consulting, 24x7 support, Red Hat Network. and Red Hat's global training and certification programs. Red Hat offers enterprise hardware and software vendors a standard platform on which to certify their technology. The company assures scalability and security of the open source software it provides. Red Hat deploys, integrates, updates, manages, trains, and supports companies such as Amazon.com, Credit Suisse First Boston, DreamWorks, Reuters, Lehman Brothers. With offices across the world, Red Hat is headquartered in North Carolina, USA and was founded in 1993.

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ITIL Service Support Processes in Record Time


To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

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Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?


Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Clarify may be jettisoned at a significant loss.

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Red Arrow Supply Chain Solutions


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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Enterprise Management and Support in the Industrial Machinery and Components Industry


Industrial machinery and components (IM&C) manufacturers are challenged by global rivalry, industry consolidation, and shrinking margins. And with more manufacturers vying for business, customers are demanding customized products delivered on short lead times—all at lower costs. At the same time, manufacturers are struggling to extend their supply chains to incorporate offshore manufacturing. So where can they turn for help?

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The When, Why, and How of ERP Support for Lean


Certain lean initiatives can be hugely strengthened with a synergistic enterprise resource planning (ERP) implementation—and vice versa. In other cases, the two efforts should be viewed as separate initiatives. But it doesn’t depend on “what you want”: specific lean initiatives will fail if specific ERP aspects are neglected. However, other lean initiatives and ERP functionality have little in common.

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‘Tis that time of the year when customer and technical support people go crazy…


This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and requests. Christmas is the time of year when business software proves what it can really do because it’s used very close to its full potential , when sales and purchases are at a very high level. Unfortunately, customer and

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