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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 remedy help desk oracle comparison


Oracle Warehouse Builder: Better Late than Never?
Close to a year behind schedule, Oracle released Warehouse Builder to the market. Oracle, in an interesting contradiction in terms, has stated that the product

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » remedy help desk oracle comparison

E-Business Suite


Oracle E-Business Suite brings high-quality, enterprise intelligence to organizations. It is a complete, integrated set of enterprise applications and is designed to streamline every area of business, including sales and service, financials, and human resources. Half of E-Business' capabilities are dedicated to meeting specific industry needs including financial services (Sarbanes-Oxley compliance), healthcare, manufacturing, and high technology.

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Oracle Buys LiveLOOK for Co-Browsing


Oracle recently acquired LiveLOOK, a provider of real-time visual collaboration technology for co-browsing and screen sharing used for Web customer support scenarios. Oracle, which bought cloud customer support vendor RightNow in 2011, plans to integrate LiveLOOK's offerings with its Service Cloud platform.

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Oracle RightNow


Oracle RightNow Feedback Cloud Service is a feedback management software solution that “listens” to the voice of the customer as it becomes available on the Web, across social media, and in contact centers. The solution employs targeted feedback capture methodologies, a functionality that engages clients post-service. In addition, it allows for personalized messaging, audience targeting and segmentation, and emotion detection. The reports and dashboards represent customer feedback graphically. Oracle RightNow Feedback Cloud Service also offers a polling widget.

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Oracle Goes Mobile-with More Collaborative BI Solutions


Yesterday Oracle announced its new releases of Oracle Business Intelligence, Oracle Business Intelligence Applications and Oracle Real-Time Decisions. With these new releases of Oracle’s BI solutions, all BI applications support iPhone and iPad mobile access without additional effort or configuration. According to Paul Rodwick, vice president of Product Management for Oracle

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Oracle Transportation Management


Oracle Transportation Management delivers robust transportation planning and execution capabilities to shippers and third party logistics providers. It integrates and streamlines transportation planning, execution, freight payment, and business process automation on a single application across all modes of transportation, from full truckload to complex multileg air, ocean, and rail shipments. Oracle Transportation Management lowers transportation costs, improves customer service and asset utilization, and provides flexible, global fulfillment options. Oracle Transportation Management delivers the capabilities users need in an open-standards-based architecture that allows users to start with a single component or any mix of components, while giving users the flexibility to grow easily, without installing or reinstalling added functionality. Oracle Transportation Management can be used with an enterprise resource planning (ERP) or legacy order management system as well as any commercial best-of-breed or legacy warehouse management system (WMS). Oracle Transportation Management, part of the Oracle E-Business Suite, integrates with Oracle Order Management and Oracle Warehouse Management to ensure effective fulfillment of customer orders.  

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Oracle Acquires Eloqua


Oracle's attempt to tackle the customer experience cloud market has been advanced with the new acquisition of cloud-based marketing automation solutions provider Eloqua. Oracle expects to achieve an extensive product, which will help companies market, sell, and support their customers. The solution should be able to offer multi-channel and personalized client interactions. According

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Oracle Global IT (GIT) Streamlined Security


With a vast global network that supports over 60,000 employees, vulnerability and risk management programs are crucial for Oracle GIT. To further enhance its IT system risk management capabilities, Oracle deployed QualysGuard’s on-demand software vulnerability and compliance management solution. Since its deployment, Oracle has optimized its scanning capabilities and automated its demand security auditing processes.

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The Oracle/PeopleSoft Reality Check


While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse market. Despite the lush deals offered by the competition, realistically, the only way Oracle will lose customers is through self-inflicted wounds.

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Oracle E-Business Suite vs. Oracle JD Edwards EnterpriseOne for Mixed-mode ERP


They say a picture is worth a thousand words—but in my opinion, graphs are sometimes worth even more. Therefore, I decided to let the graphs do most of the talking about the main differences between Oracle JD Edwards EnterpriseOne (JDE) and E-Business Suite (EBS). In order to do that, I have selected our Mixed-mode Enterprise Resource Planning (ERP) Evaluation Center because it has

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Oracle Gets into the BYOD Game


Without much fanfare Oracle recently quietly acquired Bitzer Mobile, a provider of mobile applications management solutions that allow organizations to provide their employees access to corporate data and applications from their mobile devices. Oracle hereby intends to address the growing security needs created by the burgeoning “bring your own device” (BYOD) trend. Bitzer Mobile will augment

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