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Documents related to » Remedy


Remedy Makes CRM a Personal Matter
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between surfers and websites.

REMEDY: Remedy Makes CRM a Personal Matter Remedy Makes CRM a Personal Matter D. Geller - March 3, 2000 Read Comments Event Summary Remedy Corp (NASDAQ: RMDY) purchased Axtive to add personalization to Remedy s customer relations management (CRM) and help desk products. Axtive can track a user s profile and serve unique pages to each user based on the profile. Remedy believes that this will ultimately reduce the costs of customer relationship management and provide the right information to each customer in fewer
3/3/2000

Remedy Plots A Course To Travel And Expense Capabilities
Remedy further extends the capabilities of its self-service e-procurement application with Necho’s travel and entertainment expense product.

REMEDY: Remedy Plots A Course To Travel And Expense Capabilities Remedy Plots A Course To Travel And Expense Capabilities D. Geller - June 14, 2000 Read Comments D. Geller - June 14, 2000 Event Summary Remedy Corporation is partnering with Necho Systems Corporation to integrate Necho s NavigatER travel and expense software with the Remedy Purchasing@Work product. Remedy had originally promised to release a T&E product in Q4 of 1999 but no product announcement materialized. Under the terms of the agreement Necho
6/14/2000

Remedy Corporation: Poised for a Comeback?
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual – profits – the company is hoping to regain its former luster.

REMEDY: Remedy Corporation: Poised for a Comeback? Remedy Corporation: Poised for a Comeback? D. Geller - May 17, 2000 Read Comments D. Geller - May 17 , 2000 Vendor Genesis: Remedy Corporation (NASDAQ: RMDY) was incorporated in November 1990 to take advantage of the possibilities inherent in client-server computing. The company s base technology was the Action Request System, a versatile tool with which customers can specify their workflow procedures and functions. The Action Request System (AR System) offers
5/17/2000

BMC Software Gets Slapped with Class Action Lawsuit
BMC Software,Inc. (Nasdaq:BMCS) gets slapped with a class action lawsuit claiming that BMC insiders made false statements about the strength of sales and integration of acquisitions, sold stock when BMC was trading at an all time high, then announced that third quarter FY00 earnings would be much worse than expected.

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3/1/2000

Preparing for Product Development in Process Manufacturing
Combining process industry–oriented product lifecycle management capabilities with process manufacturing–oriented enterprise resource planning ones can help alleviate many of the challenges particular to the process manufacturers, especially in the areas of product development and regulatory compliance.

REMEDY: rather seek an automated remedy. Likewise, most companies will not want to rely on manual procedures to determine when a formula or product requires an updated MSDS. Instead, these companies will seek to have update notification incorporated into their enterprise-wide software, in order to automatically generate new MSDSs when needed. Thus, it is apparent that programming hazardous material compliance is not a trivial matter, particularly when one considers that it involves list processing and matching,
3/16/2009

Concur Aims To Be Single Point Of (Purchasing) Access
Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider of self-service Internet-enabled applications, including offerings in E-purchasing and Human Resources.

REMEDY: Desk applications, is one. Remedy has one advantage in that its help desk software is well known to IT managers, who have influence over any enterprise software purchase. Peregrine Systems is another competitor. Peregrine s strategy is to corner those companies that need its sophisticated asset management capabilities, and then swoop down on vendors with less specialized offerings. Walker Interactive Systems, which provides a financial systems portal, has also added purchasing recently. The Walker case
3/1/2000

Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

REMEDY: a strong opposition should remedy the situation toward a mutually acceptable compromise. Smart companies are investigating all of their software S&M options. Alternative software S&M is not for everyone, but it seems to be a logical option for technologically conservative (albeit savvy with the current technology stack) companies that do not need all the upgrades. Such enterprises are likely to achieve longer product release life spans, and thus will be able to drive a higher return on investment (ROI)
4/11/2007

Addressing Channels and the Low-End Market
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers' specific needs. Microsoft has to be in the small business market, which is a springboard or a feeding ground for more scalable products as these businesses grow over time.

REMEDY: software vendors (ISV). To remedy these problems, at Convergence 2005, Microsoft announced plans to increase resources and provide new tools and offerings for MBS ISVs and VARs, whereby all efforts are designed to accelerate the MBS Group s partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers specific needs. To that end, by the end of fiscal year 2006, the MBS Group pledges to align 50 percent of its existing partners
8/24/2005

The Changing Face of CRM » The TEC Blog
of their business. To remedy this, customizable CRM packages offer multiple CRM templates that are easily configurable and can support different enterprise verticals, providing flexibility and performance. Outsourcing CRM As the current economic slowdown continues, there may be a continued demand for outsourcing CRM—specifically call centers. In the US, there are increased compliance issues that companies need to respect, particularly with regards to the vigilance of the Federal Communications

REMEDY: CRM, CRM 2.0, customer relationship management, Frank Piller, Maximizer, Mitchell Tsang, NetSuite, on demand, outsourcing, Pivitol, SaaS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-02-2009

Oracle Further Orchestrates Its SOA ForaysPart Five: Collaxa Acquisition
With the acquisition of Collaxa, Oracle has quickly plugged a hole in its SOA/BPM message by providing new workflow capabilities and monitoring tools to report on the progress of business processes, and by providing runtime support for BPEL.

REMEDY: (BPEL). These developments should remedy any ambiguity in Oracle s SOA and BPM approaches. Additionally, Collaxa, could have a broader effect on a range of related Oracle products and may also give Oracle the opportunity to convert many more non-Oracle users. Collaxa was founded in December 2000 by Edwin Khodabakchian, who was once part of the Netscape Communications server team and at AOL . Initially, the company s business model was similar to that pursued by WebLogic, before it was acquired by BEA.
3/18/2005

PeopleSoft Programs Cause Headaches at Number of Universities
For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.

REMEDY: as investments made to remedy problems can quickly outweigh anticipated savings. Second, the majority of ERP vendors are only novices in Web-enabling their products. Similar hiccups to those above-mentioned are expected to occur in the future and should be reckoned with in advance. Consequently, educational organizations currently initiating an ERP software selection are advised to research the major ERP players in this niche, seek assistance in the selection process from unbiased service providers, and
3/15/2000


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