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Software Functionality Revealed in Detail
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 remedy


Remedy Welcomes You To Your New Office. Now Get To Work!
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the

remedy  Product Background Bob Keane, Remedy Corporation's Senior Product Manager for the Remedy SetUp@Work product started work only four days after he was hired. Although his own desktop machine hadn't been delivered yet, he was set up with a loaner, and all permissions and links were in place so that he could start to work. In addition, he could easily check the status of his PC, desk blotter, trash basket, and other yet-to-be-delivered items from a browser. Andrew Pritchard, Remedy's Director of Solutions

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Remedy Corporation: Poised for a Comeback?


Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual – profits – the company is hoping to regain its former luster.

remedy  Poised for a Comeback? Remedy Corporation: Poised for a Comeback? D. Geller - May 17 , 2000 Vendor Genesis: Remedy Corporation (NASDAQ: RMDY) was incorporated in November 1990 to take advantage of the possibilities inherent in client-server computing. The company's base technology was the Action Request System, a versatile tool with which customers can specify their workflow procedures and functions. The Action Request System (AR System) offers capabilities for defining, building, monitoring and Read More

Simulation In The Warehouse


Simulation can remedy one time and ongoing problems in the warehouse. Learn about the technology of computer stimulation and how it can benefit senior management in the logistics, distribution, and warehousing industries. This paper will describe the benefits of simulation as an analytical tool and the industrial lessons learned from failed simulation projects.

remedy  The Warehouse Simulation can remedy one time and ongoing problems in the warehouse. Learn about the technology of computer stimulation and how it can benefit senior management in the logistics, distribution, and warehousing industries. This paper will describe the benefits of simulation as an analytical tool and the industrial lessons learned from failed simulation projects. Read More

A Possible Remedy for Non-responsive Supply Chains


Because the supply chains of most manufacturers have become complex, global networks, managing these systems requires enterprise applications that enable collaboration, visibility, demand-sensing, and quick response to unplanned and unexpected events. But from where will such solutions come?

remedy  Possible Remedy for Non-responsive Supply Chains Increasing globalization is leaving manufacturers no choice but to change the way they conduct their business, starting with reorganizing their supply chain processes. More and more, these organizations are opting to streamline their in-house operations by steering their supply chains toward horizontal or virtual integration. But many manufacturers have found that the software technologies designed for the vertical supply chains of yesterday cannot support Read More

New Partnerships Add to Remedy’s E-Procurement Strengths


Remedy addresses both catalog competence and channel capabilities with a pair of procurement partnerships.

remedy  23, 2000 Event Summary Remedy Corporation (NASDAQ: RMDY), a supplier of a range of service management and infrastructure applications, announced two partnerships that are intended to enhance its e-procurement offering. Remedy will embed technology from Requisite Technology, Inc. into Remedy's e-procurement product Purchasing@Work. Requisite offers a patent-pending search engine BugsEye and catalog management tool, eMerge. Requisite's technology also appears in products by Oracle and SAP, among others. Read More

Concur Aims To Be Single Point Of (Purchasing) Access


Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider of self-service Internet-enabled applications, including offerings in E-purchasing and Human Resources.

remedy  Desk applications, is one. Remedy has one advantage in that its help desk software is well known to IT managers, who have influence over any enterprise software purchase. Peregrine Systems is another competitor. Peregrine s strategy is to corner those companies that need its sophisticated asset management capabilities, and then swoop down on vendors with less specialized offerings. Walker Interactive Systems, which provides a financial systems portal, has also added purchasing recently. The Walker case Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

remedy  a strong opposition should remedy the situation toward a mutually acceptable compromise. Smart companies are investigating all of their software S&M options. Alternative software S&M is not for everyone, but it seems to be a logical option for technologically conservative (albeit savvy with the current technology stack) companies that do not need all the upgrades. Such enterprises are likely to achieve longer product release life spans, and thus will be able to drive a higher return on investment (ROI) Read More

Addressing Channels and the Low-End Market


Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers' specific needs. Microsoft has to be in the small business market, which is a springboard or a feeding ground for more scalable products as these businesses grow over time.

remedy  software vendors (ISV). To remedy these problems, at Convergence 2005, Microsoft announced plans to increase resources and provide new tools and offerings for MBS ISVs and VARs, whereby all efforts are designed to accelerate the MBS Group s partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers specific needs. To that end, by the end of fiscal year 2006, the MBS Group pledges to align 50 percent of its existing partners Read More

The Changing Face of CRM


The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated. Whether it’s to find new opportunities to increase or maintain market share, or to generate new revenue opportunities, each of these areas represent additional challenges in fulfilling customer expectations and demands. A greater

remedy  of their business. To remedy this, customizable CRM packages offer multiple CRM templates that are easily configurable and can support different enterprise verticals, providing flexibility and performance. Outsourcing CRM As the current economic slowdown continues, there may be a continued demand for outsourcing CRM—specifically call centers. In the US, there are increased compliance issues that companies need to respect, particularly with regards to the vigilance of the Federal Communications Read More

Oracle Further Orchestrates Its SOA Forays Part Five: Collaxa Acquisition


With the acquisition of Collaxa, Oracle has quickly plugged a hole in its SOA/BPM message by providing new workflow capabilities and monitoring tools to report on the progress of business processes, and by providing runtime support for BPEL.

remedy  (BPEL). These developments should remedy any ambiguity in Oracle s SOA and BPM approaches. Additionally, Collaxa, could have a broader effect on a range of related Oracle products and may also give Oracle the opportunity to convert many more non-Oracle users. Collaxa was founded in December 2000 by Edwin Khodabakchian, who was once part of the Netscape Communications server team and at AOL . Initially, the company s business model was similar to that pursued by WebLogic, before it was acquired by BEA. Read More

PeopleSoft Programs Cause Headaches at Number of Universities


For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.

remedy  as investments made to remedy problems can quickly outweigh anticipated savings. Second, the majority of ERP vendors are only novices in Web-enabling their products. Similar hiccups to those above-mentioned are expected to occur in the future and should be reckoned with in advance. Consequently, educational organizations currently initiating an ERP software selection are advised to research the major ERP players in this niche, seek assistance in the selection process from unbiased service providers, and Read More