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Remedy Welcomes You To Your New Office. Now Get To Work!
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the
Product Background Bob Keane, Remedy Corporation's Senior Product Manager for the Remedy SetUp@Work product started work only four days after he was hired. Although his own desktop machine hadn't been delivered yet, he was set up with a loaner, and all permissions and links were in place so that he could start to work. In addition, he could easily check the status of his PC, desk blotter, trash basket, and other yet-to-be-delivered items from a browser. Andrew Pritchard, Remedy's Director of Solutions
Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template
Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology
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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Remedy Makes CRM a Personal Matter
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between
Personal Matter Event Summary Remedy Corp (NASDAQ: RMDY) purchased Axtive to add personalization to Remedy's customer relations management (CRM) and help desk products. Axtive can track a user's profile and serve unique pages to each user based on the profile. Remedy believes that this will ultimately reduce the costs of customer relationship management and provide the right information to each customer in fewer clicks. The new Remedy products will also contain features that let companies analyze the
A Possible Remedy for Non-responsive Supply Chains
Because the supply chains of most manufacturers have become complex, global networks, managing these systems requires enterprise applications that enable
Possible Remedy for Non-responsive Supply Chains Increasing globalization is leaving manufacturers no choice but to change the way they conduct their business, starting with reorganizing their supply chain processes. More and more, these organizations are opting to streamline their in-house operations by steering their supply chains toward horizontal or virtual integration. But many manufacturers have found that the software technologies designed for the vertical supply chains of yesterday cannot support
New Partnerships Add to Remedy’s E-Procurement Strengths
Remedy addresses both catalog competence and channel capabilities with a pair of procurement partnerships.
23, 2000 Event Summary Remedy Corporation (NASDAQ: RMDY), a supplier of a range of service management and infrastructure applications, announced two partnerships that are intended to enhance its e-procurement offering. Remedy will embed technology from Requisite Technology, Inc. into Remedy's e-procurement product Purchasing@Work. Requisite offers a patent-pending search engine BugsEye and catalog management tool, eMerge. Requisite's technology also appears in products by Oracle and SAP, among others.
Remedy Plots A Course To Travel And Expense Capabilities
Remedy further extends the capabilities of its self-service e-procurement application with Necho’s travel and entertainment expense product.
Travel And Expense Capabilities Remedy Plots A Course To Travel And Expense Capabilities D. Geller - June 14, 2000 Event Summary Remedy Corporation is partnering with Necho Systems Corporation to integrate Necho's NavigatER travel and expense software with the Remedy Purchasing@Work product. Remedy had originally promised to release a T&E product in Q4 of 1999 but no product announcement materialized. Under the terms of the agreement Necho will integrate NavigatER with Purchasing@Work to provide users
Concur Aims To Be Single Point Of (Purchasing) Access
Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider of self-service Internet-enabled applications, including offerings in E-purchasing and Human Resources.
Desk applications, is one. Remedy has one advantage in that its help desk software is well known to IT managers, who have influence over any enterprise software purchase. Peregrine Systems is another competitor. Peregrine s strategy is to corner those companies that need its sophisticated asset management capabilities, and then swoop down on vendors with less specialized offerings. Walker Interactive Systems, which provides a financial systems portal, has also added purchasing recently. The Walker case
Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.
a strong opposition should remedy the situation toward a mutually acceptable compromise. Smart companies are investigating all of their software S&M options. Alternative software S&M is not for everyone, but it seems to be a logical option for technologically conservative (albeit savvy with the current technology stack) companies that do not need all the upgrades. Such enterprises are likely to achieve longer product release life spans, and thus will be able to drive a higher return on investment (ROI)
Addressing Channels and the Low-End Market
Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers' specific needs. Microsoft has to be in the small business market, which is a springboard or a feeding ground for more scalable products as these businesses grow over time.
software vendors (ISV). To remedy these problems, at Convergence 2005, Microsoft announced plans to increase resources and provide new tools and offerings for MBS ISVs and VARs, whereby all efforts are designed to accelerate the MBS Group s partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers specific needs. To that end, by the end of fiscal year 2006, the MBS Group pledges to align 50 percent of its existing partners
The Changing Face of CRM
The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated. Whether it’s to find new opportunities to increase or maintain market share, or to generate new revenue opportunities, each of these areas represent additional challenges in fulfilling customer expectations and demands. <!--more-->A greater
of their business. To remedy this, customizable CRM packages offer multiple CRM templates that are easily configurable and can support different enterprise verticals, providing flexibility and performance. Outsourcing CRM As the current economic slowdown continues, there may be a continued demand for outsourcing CRM—specifically call centers. In the US, there are increased compliance issues that companies need to respect, particularly with regards to the vigilance of the Federal Communications
Oracle Further Orchestrates Its SOA Forays Part Five: Collaxa Acquisition
With the acquisition of Collaxa, Oracle has quickly plugged a hole in its SOA/BPM message by providing new workflow capabilities and monitoring tools to report on the progress of business processes, and by providing runtime support for BPEL.
(BPEL). These developments should remedy any ambiguity in Oracle s SOA and BPM approaches. Additionally, Collaxa, could have a broader effect on a range of related Oracle products and may also give Oracle the opportunity to convert many more non-Oracle users. Collaxa was founded in December 2000 by Edwin Khodabakchian, who was once part of the Netscape Communications server team and at AOL . Initially, the company s business model was similar to that pursued by WebLogic, before it was acquired by BEA.
PeopleSoft Programs Cause Headaches at Number of Universities
For the students at Northwestern University registration was supposed to be as easy as point and click, however, it turned into crash and burn.
as investments made to remedy problems can quickly outweigh anticipated savings. Second, the majority of ERP vendors are only novices in Web-enabling their products. Similar hiccups to those above-mentioned are expected to occur in the future and should be reckoned with in advance. Consequently, educational organizations currently initiating an ERP software selection are advised to research the major ERP players in this niche, seek assistance in the selection process from unbiased service providers, and
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