Small and medium enterprises (SMEs) are facing new challenges and opportunities. By linking people, processes, and workflows from inside and outside your company, business management software can help you drive success. Learn about key drivers in the “extended enterprise vision” strategy and how to integrate newer concepts, such as service-oriented architecture (SOA) and Web 2.0 capabilities, with existing applications.
remote synchronization via wireless communications
As SMEs expand with remote offices, suppliers, and customers all over the world, businesses will increasingly leverage enterprise social networking, knowledge management, and resource identification in order to collaborate more effectively. Consequently, a growing function of information technology will be to facilitate intelligent self-service applications that drive marketing campaigns, focus on persistent customer engagement, and drive unstructured interactions among internal workers, as well as with