Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.
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hardware, such as equipment replacement Service, such as unexpected labor Licenses for supplementary software for functions such as information management or integration (SQL, for example) Approximately 51 percent of all Enterprise Phone System buyers experienced indirect costs that initially were not taken into account. Source: Focus Research's Enterprise Telephone Systems Buyer Survey, March 2009 Vendor Selecting the right vendor is as important as selecting the right solution. Each enterprise has