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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 research paper samples


Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

research paper samples  In a recent Osterman Research survey of email users, the importance of email was underscored by the following results: The average user sends 40 emails and receives 96 emails on a typical workday, or one email sent or received every 3.5 minutes (assuming an eight-hour workday). 74% of all communication sent by a typical user is sent through email. 75% of users check their work-related email from home on weekdays, 74% do so on weekends and 52% do so while on vacation. Users feel that 55% of the email they

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management for the Health Care Industry

Document management (DM) for health care and hospitals manages the storage, display, faxing, and scanning of paper and electronic documents.  

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Integrate Business Planning for Dynamics NAV


Developed based on the role-tailored integrated business planning model (RTIBPM), the Microsoft Dynamics NAV integrated business planning system automates much of the planning process. This white paper explores the history of integrated business planning (IBP), and discusses software solutions like Microsoft Dynamics NAV that can help your company improve performance planning.

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Developing an Effective CMMS Implementation Plan


Today’s maintenance staff is tasked with doing more with less. The challenge here is that their efficiency ratings when measured can be as low as 10% to 40%. So where does your maintenance department stand in terms of these statistics? Although CMMS software has been around for more than 20 years, and the adoption rate continues to climb, many companies still struggle with creating an efficient centralized maintenance and operations program.

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

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Employee Performance Management: Making It a Reality in Your Organization


Over 90 percent of human resources (HR) professionals rate employee performance management (EPM) as a top priority. Yet considerably fewer have EPM systems deployed within their organizations, mostly because of concerns about presenting a persuasive case for such projects to executive management. However, a structured approach to selecting, planning for, and implementing an EPM solution can help alleviate those concerns.

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What Makes a Good White Paper Good… (Part 4)


Here's the final point in a series of four aimed at identifying a "good" IT white paper (and providing helpful hints, should you need to write one). The previous points addressed the importance of the white paper's introduction, of writing to a specific audience, and of proposing a viable solution. The final point, appropriately enough, considers key features of an effective conclusion. 4. All

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Forrester Research, Inc.


International research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events, and online communities.

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Light Touch, Firm Impression: Switch from Paper Systems to IT, but Keep the Business Process Script


The automation of traditional paper-based processes with technology can lead to unnecessary complexity. This leads to increased costs and other challenges which can be avoided if solutions are simple and fit closely to the business task in hand.

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Technical White Paper: iSCSI Boot


Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has long been one effective way of meeting those needs. However, what you might not know is that storage area network (SAN) booting with iSCSI connections can be even more effective in cutting costs and supplying information—and in providing greater security.

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What Makes a Good White Paper Good… (part two)


And here's the second point that all writers of IT white papers should keep in mind when writing (special notice of this point should be taken by those writers who may *forget* that not everyone on the planet has the same rarified vocabulary, not mentioning the names of any jobs or fields...). 2. Audience, Audience (Stake a claim with your first paragraph). After the compelling title, the

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Osterman Research, Inc.


Osterman Research, Inc. provides market research, consulting, cost modeling, surveys, and benchmarking to vendors of technology services and products.

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