In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference.
However, a few months have passed and this period has helped salesforce.com craft the much clearer
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my colleagues would keep responding, with some huge attachments (whereby e-mails just get bounced or blocked, presenting a nightmare for the IT administrator). JR : Absolutely. Calls for help, advice, latest materials, etc., are happening in our organization all the time. Consultants are sharing implementation methodologies, charts of accounts, report designs, etc. Developers are helping colleagues in support, consulting, etc. It is definitely a corporate game changer! PJ: Conversely, in Chatter, your