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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 restaurant menu creator


Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

restaurant menu creator  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Epicor Enhances Its Major Wholesale Distribution ERP Product


Based on a recent slew of announcements by Epicor, both in terms of customer wins and product releases (across the original Epicor business as well as in the former Activant and Solarsoft businesses), I expect the upcoming Epicor Insights 2013 conference will be an interesting multiday event. Most recently, Epicor announced the general availability of version 12.11 of the Epicor Prophet 21

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E-learning Course Design


This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation, media, interactivity, assessment, aesthetics, tool selection, and evaluation.

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Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

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RoamBI Flow, the New Mobile Product from Mellmo


Earlier this week MeLLmo, creator of the mobile business intelligence solution Roambi, announced a new product to be launched in June and included in its Mobile software stack: RoambBI Flow.RoamBI Flow, an iPad app, is an information publishing platform that enables organizations to publish information that goes beyond data visualization and analytics, incorporating data into complete

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Reflexis Announces StorePulse Module for IBM Watson


Reflexis Systems recently announced general availability of its StorePulse real-time task execution software interconnect module for IBM Watson. With the combination of Reflexis StorePulse and Watson, companies in retail, quick service restaurants, and hospitality can transform insights gained from unstructured data in news sites, blogs, customer surveys, and weather sites into best practice actions, enabling companies to uncover trends and events that impact customer demand.

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Paradoxes of Software Estimation


Software development has spawned an independent industry in its own right. But the processes of asking for service, offering service, and pricing are all somewhat haphazard. Perhaps it's time to focus efforts on resolving the key paradoxes of software estimation.

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Bigfoot CMMS (Enterprise and Enterprise+) Is TEC Certified for CMMS and EAM


TEC is pleased to announce that cloud-based Bigfoot CMMS by Smartware Group, Inc. (versions Enterprise and Enterprise+) is now TEC Certified in the computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software spaces. These upgraded versions of Bigfoot CMMS have been designed to match the way maintenance professionals view, scan, and interact with computer screens of all sizes—tablet, iPad, PC, and smartphone alike—through a new, enhanced user interface and increased functionality.

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New TEC Certification of UNIT4 Agresso Business World


UNIT4 has successfully completed a new TEC Certification process for Agresso Business World, its global enterprise resource planning (ERP) solution for people-centric businesses and organizations such as professional services, education and local government. TEC Certification is designed to help organizations evaluate enterprise software solutions so they can make more informed buying decisions

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Deacom Certification at a Glance: A Prelude to the Certification Report


We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process: It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by

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Case Study: Kenneth David Apparel Clothing Company Increases Visibility


When the first Kenneth David Apparel store opened in 1992, the company could manage operations with an accounting solution alone. But as new stores opened, the company needed software to scale with growth—not only on the retail side, but design and manufacture too. Its new solution has e-commerce and point-of-sale features, and allows the company more insight for more effective management. Read more about the benefits.

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