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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 retail back office


New Possibilities In Retail Technologies for Small to Mid-Size Retailers: Leveraging Total Retail Solutions Based on Collective Retail Intelligence
Most retailers can no longer compete on price alone; however, integrated retail solutions built on Microsoft SQL, and OPOS and ART Data Model standards offer a

retail back office  aspects of running a retail business. A smaller company may, in fact, have less room for error than those with deeper pockets, meaning that the ability to make good, timely decisions furthered by good, timely information is absolutely relevant. Beyond inventory management, enterprise systems provide the opportunity for in-depth customer relationship management. With all retailers needing to embrace an increasingly customer-centric view in order to differentiate their offerings, the ability to not only

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Merchandising Systems

Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices. 

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Documents related to » retail back office

Retail Systems: A Primer


The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.

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iVend Retail


iVend Retail is an end-to-end retail management solution for mid-market retail store chain companies. The solution covers all aspects of retail business, ranging from head-office functions to back-office store and point-of-sale (POS) operations. The application is designed to scale from a single-store specialty retail operation to retail operations having hundreds of stores spanning multiple geographies. iVend Retail is integrated with SAP Business One, and provides features including loyalty and gift card management. Pricing and promotions management functionality allows a head office to run targeted campaigns for specific stores, with period and volume discounts. Promotions can also be based on "buy-some-get-some," sales totals, and "happy hours." The integrated loyalty management module enables the setup and management of multiple loyalty schemes that allow assigning of points on customer purchases. With the added ability to define ageing criteria for loyalty points, customers can redeem loyalty points across the entire network of stores. Information availability and hence decision-making can be improved with numerous reports and enquiries in different categories of business operations-including sales, collections, inventory, and fulfillment-which can be exported to Excel and Word. iVend Retail is architected in a way that does not require stores to always be connected to head office over the Internet.  

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Microsoft Retail Systems


Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail businesses. Released in 2005, Microsoft Point of Sale has enabled Microsoft to further penetrate the retail market.

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Epicor Retail: Behind the Counter


The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.

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Case Study: Wist Office Products


Wist, an office supply company offering over 40,000 products, was running an outdated enterprise resource planning (ERP) system. The primary concern was the system’s lack of flexibility, which incurred unnecessary labor costs. As well, errors were common and prevented Wist from getting the information needed for data analysis. With a new ERP for distribution, Wist has streamlined operations and reduced costs. Learn how.

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Epicor CRM Software for Retail a Popular Choice to Improve Customer Experience


With various packages of customer relationship management (CRM) software for retail available on the market, two retailers recently selected Epicor’s latest CRM software release, Epicor Retail CRM 7.0, with the goal of improving customer experience. Epicor’s CRM software for retail seems to be a popular choice.

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PLM for the Retail Industry


Product Lifecycle Management (PLM) for Retail is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fashion goods (including apparel, footwear, accessory, and home fashion) manufacturers and retailers to achieve more efficient product development, lower cost, and better collaboration and control throughout the whole supply chain.

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Getting the Attention of a Retail Buyer


Have a product that's ready for retail? Want to sell more products to the retailers of your choice? Read this white paper for help on how to get the attention of a retail buyer.

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Project Management Office: Framework Strategy


IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable and robust project management framework strategy.

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Retail Redefined: Investing for Success through 2015


Exclusive new survey findings point to the priorities and investments retailers are planning for over the next 36 months. Forward-looking results unveil the internal goals and external pressures driving retail decision strategies over the long term. This report will help retailers plan and prioritize around emerging trends from now through 2015.

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