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From Profit Recovery to Profit Retention
Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation.

retention  Profit Recovery to Profit Retention Find out how best-in class-firms strengthen accounts payable (A/P) through intelligent invoice reconciliation. Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » retention


A Consolidated Archive Storage Array for Compliance and Retention
Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be

retention  Array for Compliance and Retention Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be retained is increasing—as is the cost of retaining the data itself. As storage needs grow, the cost of deploying siloed storage systems is becoming unmanageable. Find out how consolidating resources can translate into bottom-line savings for your enterprise. Read More
The Loyalty Connection: Secrets To Customer Retention And Increased Profits
Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim

retention  Connection: Secrets To Customer Retention And Increased Profits Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability. Read More
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

retention  to Positively Impact Customer Retention and Business Operations Leading customer-focused companies view every customer interaction as an opportunity to make a new offer, improve retention, increase revenue, build loyalty, or strengthen their brand. Infor CRM Epiphany helps companies optimize customer relationships by integrating marketing, sales, and service. By providing a full 360-degree view of customers, the system enables a consistent and continuous customer dialogue based on real-time Read More
KXEN
KXEN is revolutionizing the way companies use predictive analytics to make better decisions. Based on patented innovations, the company's flagship product

retention   including acquisition, cross-sell, up-sell, retention and next best activity. KXEN is an SAP company. Read More
Records Management Becoming More Important Due to Compliance Regulations
Electronic media and corporate governance have complicated records management for enterprises. Properly defining information as corporate records and using a

retention  the records and that retention policies are put in place. The appropriate people must also to have the access to those records as needed. Processes In addition to adhering to national and international standards, RM policies should also include retention policies and schedules describing how long records should be accessible before their disposal or destruction. Other information that should be describe in these schedules include the Name of the department that created the records Name of the record Read More
Cognos Unveils CRM Solution
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management

retention  will create greater customer retention and easier customer acquisition. Joanne K. Masingill, Cognos's Senior Vice president of marketing stated that an effective CRM system is no longer a 'nice-to-have' but a must-have requirement for competing and winning in the Internet economy. Cognos allows organizations to consolidate data, across inventory to sales and customer information, to deliver the operational efficiencies and high-touch customer relationships demanded by today's customers. Market Impact Read More
Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

retention  that differentiates and drives retention and loyalty among customers. Experience management is driven by three critical capabilities in dealing with customers, the ability to 1) visualize , 2) personalize , and 3) colonize . These capabilities will be built into the business delivery model and define the organization's value proposition. Consider this example: an entrepreneurial manufacturer who is bringing garage shop motorcycle design to the mainstream market-and turning the traditional business Read More
Workforce Analytics - A Blend of Business Intelligence and Human Resources
In a previous blog post, I described how artificial intelligence (AI) can help human resources (HR) in the recruiting process. It is interesting to note that

retention  procedures for talent management, retention, succession, etc. This is done by gathering information on your workforce and putting it into a single repository. This information comes from your HR system, enterprise resource planning (ERP) solution, or other business software (e.g. time and attendance, project management, accounting software, etc.). By using this data, your company can create forecasts and what-if scenarios in order to understand how a change in the activity of the company can impact its Read More

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