When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.
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can positively affect your return on investment (ROI) . We''ve already looked at the clear value provided for revenue generation and profitability and transparency, but there are multiple other benefits to an extended EVC. Karen Butner of The IBM Institute for Business Value sees the following as some of the benefits to the entire network: Coordinating business functions across the supply chain Developing mutually beneficial ways to strengthen supply chain relationships Synchronizing supply and demand