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Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

return material authorization rma  as credit, scrap, or return to customer. Figure 1 displays these three major RMA variations and the basic steps applicable to each variation. Click to enlarge With two of the major RMA variations (with immediate replacement and without replacement), each RMA can be assigned a disposition of credit only, credit, scrap, or return. Figure 1 displays these four applicable dispositions within a single box. The significance of each disposition is described below. Credit Only . A Credit Only disposition Read More
ERP for Mill-based and Material Converting Environments
The ERP for Mill-based and Material Converting Environments knowledge base focuses on a range of industrial activities that add value to raw materials by processing them into a form suitable for fu...
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Documents related to » return material authorization rma


SAP Business Transformation Study: DIRECTV
DIRECTV is one of the largest broadcast satellite providers in the US. Faced with increased competition, the company decided to transform its supply chain by

return material authorization rma  providers and automating its return materials authorization (RMA) process. With the help of SAP Solutions and Services, DIRECTV has improved its processes and reduced nonqualified returns by 20 percent. Read More
Managing Customer Returns and RMAs
There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system

return material authorization rma  ERP system. Variations in Return Receipts . The receipt of returned material ideally matches the item and quantity that was authorized in the RMA. There may be no need for a receipt, because the RMA did not require a return. Additional complexity arises when the received material does not match the authorized item number (or serial number) in the RMA, the material arrives with no RMA reference, or the material arrives after the validity period. The receipt of partial quantities can create difficulties in Read More
Finesse
Finesse is an enterprise resource planning (ERP) system intended to help companies juggle tight deadlines, resource constraints, and rapidly changing

return material authorization rma  and installation preventive maintenance return material authorization (RMA) customer relationship management (CRM) time and attendance (T&A) human resources (HR) material capacity and labor resource scheduling and moreSystem-wide controls and alerts help ensure that profit targets are realized and customers receive products when and how they were requested.Finesse is a single-source system—all modules are developed in-house, and third-party application software is unnecessary. Read More
Infor SyteLine
Infor ERP SyteLine is a complete enterprise resource planning (ERP) solution for midsize manufacturers of discrete products. Infor ERP SyteLine supports single-

return material authorization rma  through manufacturing, shipping, and return material authorization (RMA) processing. Infor ERP SyteLine provides core project management functionality and add-on modules for data collection and electronic data interchange (EDI). Read More
Manufacturing: Realizing Enterprise ROI
Today more than ever, companies are looking for near-term return on investment (ROI)@and the sooner, the better. That’s why successful solution vendors must now

return material authorization rma  are looking for near-term return on investment (ROI)—and the sooner, the better. That’s why successful solution vendors must now use a much more analytical approach to selling. Customers want assurances that an investment will pay for itself over an acceptable time period—either by increasing the top line, decreasing operating expenses, or both. Read More
SAP Business ByDesign: ERP for Mill-based and Material Converting Environments Competitor Analysis Report
The ERP for Mill-based and Material Converting Environments knowledge base focuses on a range of industrial activities that add value to raw materials by

return material authorization rma  Business ByDesign: ERP for Mill-based and Material Converting Environments Competitor Analysis Report The ERP for Mill-based and Material Converting Environments knowledge base focuses on a range of industrial activities that add value to raw materials by processing them into a form suitable for further manufacturing or for immediate end-use. These activities include traditional mills that turn grain into flour or extract sucrose from sugar cane; the spinning and weaving mills of the textiles and Read More
A Made2Manage Systems Customer Profile: The Story of Jasper Seating Company, Inc.
Jasper Seating, an Indiana (US)-based manufacturer of wood furniture products, faced intense pressure from Asian imports, rising raw material prices, and a

return material authorization rma  Made2Manage Systems Customer Profile: The Story of Jasper Seating Company, Inc. Jasper Seating, an Indiana (US)-based manufacturer of wood furniture products, faced intense pressure from Asian imports, rising raw material prices, and a shortage of skilled labor. But the company achieved significant business improvements after implementing the Made2Manage Enterprise Business System in 2003. These results included expansion into new markets, and a 25 percent increase in revenue over a two-year period. Read More
viastore sytems GmbH
Headquartered in Stuttgart (Germany), viastore systems is an international company specializing in automated material handling, including unit-load, mini

return material authorization rma  sytems GmbH Headquartered in Stuttgart (Germany), viastore systems is an international company specializing in automated material handling, including unit-load, mini-load, and man-aboard stacker cranes for automated storage/retrieval systems (AS/RS), material flow control (MFC), and warehouse management systems (WMS) software. Read More
Getting Maximum Business Value Out of ERP
The benefits from enterprise resource planning (ERP) systems have been well documented. However, its return on investment (ROI) is rarely satisfactory. The

return material authorization rma  well documented. However, its return on investment (ROI) is rarely satisfactory. The failure of an ERP package can be disastrous, but by understanding how to deliver a positive ROI, and by following a business process and business technology optimization strategy, companies can reduce the total cost of ERP system ownership. Read More
Who the Heck Needs ROI?
Ten common errors prevent return on investment (ROI) calculations from being used as much or as well as possible. Avoiding intuitive decision making and basing

return material authorization rma  you should—and could—be using return on investment (ROI) calculations more than you currently do, or even more than you realize you could be. ROI is the way to measure value and objectively determine whether what you want to do will pay off, such as choosing among software options, or whether what you are actually doing is paying off (for instance, after you've implemented the chosen software). Are You Missing the Real ROI? Many organizations explicitly require formal ROI calculations for certain Read More
Calculating the ROI of Your Learning Management System
Managers of learning and talent already know a learning management system (LMS) can help companies cut costs or improve profits. But how do you show that return

return material authorization rma  do you show that return on investment (ROI) to others? Learn more about the benefits, as well as how to assess the ways an LMS can positively effect your business and to calculate an LMS’s real cost of ownership, whether as a software-as-a-service solution or a traditional purchase model. Read More
A Proven Methodology to Deliver Rapid Benefits from PLM
Rapid implementation is key to achieving rapid benefits. How can an industry that expects a slow return on investment speed up the process? Centric believes

return material authorization rma  that expects a slow return on investment speed up the process? Centric believes that customers should expect to see meaningful returns on product lifecycle management (PLM) investments within a product cycle, or four to six months. Learn the principles behind Centric’s rapid implementation methodology and how one customer reaped rapid benefits. Read More
Mill Industries: A Generic ERP Challenge
Mills are factories where value is added to raw material by processing it into a form suitable either for further manufacturing, or for immediate end-use

return material authorization rma  need to closely track returnable reels and other containers by customer location. Conclusion and User Recommendations To recap, general ERP providers, which may have a solid product and be viable companies in their own right, typically do not meet the dimensional inventory, chemical, and physical properties requirements that are vital to mill industries. On the other hand, in addition to AXIS , several metals industry-specific solutions providers, such as Verticent (see The Strengths of a Read More
Optimizing Returns from ERP Implementation
Enterprise resource planning (ERP) systems can help manufacturers solve business problems and increase return on investment (ROI), but their implementation

return material authorization rma  business problems and increase return on investment (ROI), but their implementation should not be taken lightly. In this interview, experts from SAP, Infor, and Microsoft discuss factors affecting ROI from an ERP system. The panel offer viewpoints on the feasibility of measuring ROI, importance of ownership of ERP implementation, anticipated and real benefits, and benchmarks and drivers affecting quick time to value of an ERP solution. Read More

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